Mitratech TAP Workflow Automation

Score7.5 out of 10

6 Reviews and Ratings

What is Mitratech TAP Workflow Automation?

TAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization.

Categories & Use Cases

Tamara Cook

Legal Operations Analyst in Legal at Autodesk (5001-10,000 employees employees)

Pros

Creating a user community and sharing knowledge of automation best practices.
Easy to use form and workflow builder.
Responsive and knowledgeable technical team.

Cons

Only 4 training videos available.
User manual layout could be improved.
Response time from the support portal can sometimes be slow.

Return on Investment

Required fields force robust disclosure information up front.
Workday integration enables pre-population of fields which reduces manual entry and saves compliance time.
Emails, communications, and disclosure decision memos and stored in a centralized database which helps our team keep compliant records.
Automated reminders have led to less ‘chasing’ by compliance.
Improved UX has encouraged and increased disclosures, mitigating our company's risk.

Verified User

Analyst in Finance and Accounting (5001-10,000 employees employees)

Pros

The conditions and automation will free up some operations and help gather relevant data for subject matter experts.
It's easy to navigate from both an end user and admin perspective.
The tool feels/looks very modern and is highly customizable.

Cons

Adding form fields can be quite tedious as it has to be added to every stage/relationship.
It's difficult to remember where a certain condition/formula sits.
I wish the workflow itself can be exported for presentation/demo/documentation purposes.
I wish there was a way for more than one admin to configure the tool at the same time.

Return on Investment

The tool hasn't rolled out yet so we cannot speculate the positive/negative impacts quite yet. However, I know it'll free up a lot of time for risk subject matter experts to gather vendor risk data for critical/high-risk vendors. From a negative standpoint, it may significantly delay the procurement process for purchases if due diligence is triggered and/or there's pushback from vendors.