Name: Target First
Price: 39 USD
Author: Target First

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

PHP Frameworks

Development

Business Intelligence (BI)

Collaboration

Manufacturing Execution

Payment Facilitation

Quality Management

Enterprise

Accounting

Blockchain Payments

Merger and Acquisition

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Bot Mitigation

Cloud Storage

Container Security

Data Center Outsourcing (Canada)

Data Center Power

Data Replication

Endpoint Security

Firewall

Fraud Detection

Graph Database

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Mobile Data Security

Network Performance Monitoring

Network Troubleshooting

SQL Server Performance Monitoring

Scale-Out Storage

Secure Access Control

Smart Contracts

Testing Services

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Grant Management Software

IP Geolocation

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Dialer

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Security

Aviation

Emergency Notification

Fleet Maintenance

Hospital Management

Hotel Management

Retail Analytics

Revenue Cycle Management (RCM)

Shipping

Veterinary

Warranty Management

Vertical-Specific

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Target First is a click to chat solution with advanced behavioral targeting capabilities designed to enhance customer engagement and drive conversions. According to the vendor, this software solution is suitable for small to large companies across various professions and industries, including e-commerce businesses, customer service departments, sales teams, marketing teams, and online retailers.

## Key Features

**Displays Visitor Data**: According to the vendor, Target First provides detailed information about each online visitor, enabling businesses to gain valuable insights into their audience.

**Behavioral Targeting Algorithm**: The vendor claims that Target First utilizes an advanced algorithm to target specific visitors with personalized messages at the right time, potentially increasing conversion rates.

**Cost Reduction**: According to the vendor, Target First facilitates direct communication with high-potential prospects, potentially reducing contact costs and improving efficiency.

**Real-Time Data Analysis**: The vendor states that Target First analyzes real-time data to rank visitors by importance, allowing businesses to prioritize their engagement efforts and potentially improve conversion rates.

**Visitor Management**: Target First provides a comprehensive list of visitors, open conversations, and available tools for agents, potentially making it easier to manage customer interactions.

**Targeting Filters**: The vendor claims that Target First offers targeting filters to segment visitors based on specific criteria, potentially enabling businesses to tailor their engagement strategies accordingly.

**Last Page Viewed**: According to the vendor, Target First shows the last page viewed by the customer, potentially providing agents with context and allowing for more personalized assistance.

**Agent Availability**: Target First indicates the current availability of agents and notifies incoming messages, potentially ensuring prompt and efficient customer support.

**Full-Screen Mode**: According to the vendor, Target First allows users to switch to full-screen mode for a more immersive and focused chat experience.

**Personalized Targeting Campaigns**: The vendor states that businesses can create personalized targeting campaigns in minutes using Target First, defining objectives, target audience, and engagement type to potentially maximize effectiveness.

Basic

Help.com Chat

Help.com

Live2Support is a live chat software for online customer service

Live2Support

Target First

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Target First

Overview

What is Target First?