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### Email Marketing
Users consistently praise TargetBay for its robust email marketing capabilities. They highlight the ease of use in creating and sending email campaigns, as well as the ability to customize templates to suit their needs. The integration of email marketing with other features such as reviews and retargeting ads is seen as a valuable asset by users. Additionally, the attentive customer support provided by TargetBay further enhances the overall experience of utilizing their email marketing services.

### SMS Marketing
User sentiment regarding TargetBay's SMS marketing capabilities appears to be generally positive, with many users expressing satisfaction with the platform's SMS features. The ability to incorporate SMS marketing alongside other marketing strategies seems to have resonated well with users, allowing for a more comprehensive approach to reaching customers. While there have been occasional delays in customer support response times, overall, users appreciate the value that SMS marketing adds to their marketing campaigns. TargetBay's tailored solutions and user-friendly interface have contributed to a favorable perception of its SMS marketing functionality among users.

### Digital Marketing Tools
Users consistently highlight the user-friendly nature of TargetBay's digital marketing tools, emphasizing their ease of use and adaptability to various marketing strategies. The widgets and drag-and-drop content features are particularly lauded for streamlining the creation process and enhancing overall campaign effectiveness. While some users express minor concerns about the speed of certain Javascript calls impacting page performance, the majority of reviewers appreciate the comprehensive capabilities and real-time insights provided by TargetBay's digital marketing tools.

### Campaign Management
Reviewers consistently highlight the effectiveness of TargetBay's campaign management features. Users appreciate the ease of creating and sending email campaigns, tracking campaign performance, and integrating additional marketing tools like SMS campaigns. The ability to customize email templates, utilize pop-up features for engagement, and gather reviews for products and the website are also well-received by users. TargetBay's campaign management functionality is seen as a valuable asset in driving revenue and enhancing customer engagement.

### Review Management
Users consistently praise TargetBay's review management capabilities. The reviews highlight the ease of use and value for money that the platform offers in managing website reviews, product reviews, and customer feedback. Customers appreciate the user-friendly interface for collecting and displaying reviews and ratings, which helps in enhancing their online presence and credibility. Additionally, the ability to respond to customer inquiries and post positive reviews on social media platforms is seen as a valuable feature by users. Despite some minor suggestions for improvement, overall, users express satisfaction with TargetBay's review management functionalities.

### Sales Conversion Optimization
User feedback regarding TargetBay's sales conversion optimization capabilities is predominantly positive, with many highlighting the platform's effectiveness in driving increased sales and improving conversion rates. Clients appreciate the tailored strategies and proactive approach taken by TargetBay to optimize sales performance. While some users have expressed minor concerns, the overall consensus leans towards acknowledging TargetBay's strength in enhancing sales conversion through its optimization features.

### Pricing and Cost Efficiency
Users across various reviews consistently highlight TargetBay's affordability and cost-effective features as key factors in their positive experiences with the product. The general sentiment leans towards praise for the straightforward pricing structure, absence of hidden fees, and the value received for the cost paid. Customers appreciate the transparency in pricing and the absence of upselling tactics, which contribute to a sense of trust and reliability in their interactions with TargetBay. The competitive pricing coupled with a wide range of features has positioned TargetBay as a cost-efficient solution that delivers quality service without compromising on affordability.

### Abandoned Cart Recovery
Users particularly appreciate TargetBay's abandoned cart recovery feature, which allows for timely follow-ups with customers who have left items in their carts without completing the purchase. The ability to send targeted emails and pop-ups to encourage customers to return and complete their transactions has been a valuable asset for many users. While some users have suggested minor improvements, overall, the consensus is that TargetBay's abandoned cart recovery functionality is a beneficial tool for increasing conversions and reducing cart abandonment rates.

### Retargeting and Ads
Users consistently praise TargetBay's retargeting ads feature for its ability to provide visual reminders to customers based on their product viewing history. The incorporation of retargeting ads is seen as a strategic move to encourage repeat visits to the website. While some users have yet to fully explore this functionality, those who have implemented it express satisfaction with the results. The general sentiment leans towards a positive outlook on TargetBay's retargeting ads capabilities, highlighting its potential to enhance customer engagement and drive conversions.

Robust Platform: Users have consistently praised TargetBay for being a robust platform compared to other affordable providers. Many users have mentioned that they appreciate the variety of tools offered, including customer reviews, email marketing, retargeting, abandoned cart features, and email signup forms.

Excellent Customer Service: TargetBay has received numerous accolades for its excellent customer service. Users have expressed gratitude for the level of assistance provided by the support team when it comes to account review, updates, and answering questions. The prompt and helpful nature of the customer service has been widely appreciated.

Valuable Reviews and Additional Features: Many users have found the reviews provided by TargetBay to be invaluable for their business. They also appreciate additional features such as coupon popups, SMS marketing, and retargeting ads that enhance their overall experience with the platform.

Users of TargetBay have found the organization to be highly responsive and helpful, offering a range of easy-to-use digital marketing tools. Multiple ecommerce sites have successfully utilized TargetBay, with plans to add more accounts in the future. The software allows users to automate emails, send SMS and email campaigns, and easily track email and campaign revenue. Customers have praised the wonderful customer support provided by TargetBay, although there have been occasional delays in response time. Users have expanded their usage of TargetBay beyond reviews, taking advantage of features such as email marketing, retargeting Ads, and SMS. Overall, TargetBay is highly recommended for reliable and effective email marketing and review management.

One major benefit of using TargetBay is its stability and accuracy in campaigning and automations, complemented by an easy-to-learn navigation system. Users appreciate the support and assistance from their account managers, who provide integration, ROI tracking, product training, and template design. The knowledgeable staff at TargetBay is praised for its excellent support and quick resolution of issues. Moreover, TargetBay stands out in the support department by providing a white-glove option for users. This level of personalized service is greatly valued by customers.

TargetBay has been proven to be a strong partner for ecommerce organizations, helping them with product reviews, email marketing, and abandoned cart recovery. It has solved the problem of a lack of built-in automated abandoned cart features for some website platforms. Additionally, TargetBay's affordably priced product helps manage website reviews, product reviews, email marketing, sales conversion, and cart abandonment flow. Users also commend the team's dedication to helping customers throughout the entire process. With its exceptional onboarding process and real-time options and reports for increased sales, TargetBay is considered far superior to competitors like Mailchimp.

The software is continually evolving and adding new features based on regular outreach from the technical support staff to ensure customer satisfaction. This commitment to innovation further enhances the overall user experience. All in all, TargetBay has proven to be a reliable and effective digital marketing solution, providing ecommerce sites with the tools they need to boost revenue and engage customers. Its personable team, range of features, and dedication to customer support position TargetBay for long-term success.

Algolia offers AI-powered solutions to improve online search and discovery experiences, with tools for business teams and APIs for developers that help to improve user engagement and conversions across websites, apps, and e-commerce platforms.

Build

Grow

Premium

Algolia Recommend

Elevate

Algolia

Coveo is an enterprise search  technology which can index data on disparate cloud systems making it easier to retrieve. It has integrated plug-ins for Salesforce.com, Sitecore CEP, and Microsoft Outlook and SharePoint.

Base

Coveo Relevance Cloud

TargetBay

TargetBay Reviews Demo (Free Trial available on the https://targetbay.com)

Likelihood to Recommend

Usability

Support Rating

TargetBay offers an ecommerce personalization tool.

TargetBay Introduction

1. Ecommerce Product and Site Reviews.
2. Personalized emails such as abandoned cart, welcome, winback emails.
3. Behavioral pop ups.
4. Product Recommendations.

Founder/President

TargetBay 2021-02-10 07:26:25

QuickBooks Online

Braintree, a PayPal service

Microsoft To Do

TargetBay 2019-08-09 10:21:10

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Remove users

Contact someone

Cost effective

Email marketing

Google ads

Chat support

Onboarding process

Affordable compared

Home

Ecommerce Personalization Software

We use TargetBay to handle customer reviews, email marketing to our existing customer base, and some pay per click ad campaigns. I am the one who primarily works with TargetBay. Selling online gets tougher and more competitive each year. To succeed, an organization needs a strong marketing plan and implementation. TargetBay has been a strong partner in allowing Sign Art to stay in front of our customer base and also helped us attract new customers with the PPC advertising.

Email marketing. We all know we need to do it. But writing the copy each week and getting it sent is like the last thing on my list. I work with Danielle at TargetBay. She takes my ideas and puts together these great emails for my approval and then she takes care of getting them sent.
PPC ads. We have extensive and long-term experience with Google Ads. TargetBay offers avenues that Google doesn't offer. I work with the TargetBay team and they create the ads and make it happen.
Good Scorecard that is easy to see my results from email marketing, reviews and PPC.
I can't say enough about the TargetBay team. I work with Danielle on everything TargetBay related. She is responsive, smart, and has been quick to understand our business.

There is always room for improvement, however, I find Target Bay to be cost effective.

We have seen a positive ROI with TargetBay. Once we get through Covid-19, it will be even better.
I know we are communicating with our customers on a regular basis, keeping Sign Art Etc in their minds as in-person events start happening again.
Emails we send are professional and creative. Much better than I would do.
PPC with TargetBay is better than what we see with Google Ads.

Our organization is currently using TargetBay to help collect email addresses by way of pop-ups, track some website usage, and for sending automated abandoned cart emails. Our website platform did not offer a built-in automated abandoned cart feature that could be modified or edited to fit our needs. TargetBay solved that problem for us.

TargetBay has amazing chat support.
TargetBay has a great onboarding process.
TargetBay is very affordable compared to other programs that offer similar solutions.

Once you are on-boarded and set everything up initially, they do not continue to manage your account well.
Presales will sell you on how "they" do a lot for you. This ends up not being the case. A lot of the weight and heavy lifting is still dependent on the user.
There is no way to easily manager your own users. If you want to add or remove users from your account, you are required to contact someone at TargetBay.

Generated significantly more product reviews in comparison to when we were not using TargetBay.
Proves revenue gains greater than the cost of the software.
Overcame technical advantages of not having the ability to modify/customize our existing automated emails that are native to our website platform.

TargetBay

Overview

What is TargetBay?