TargetBay Reviews

1 Rating
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Score 6.0 out of 100

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August 11, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
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Usability

5
TargetBay, while it is a great tool and more than pays for itself, is not the most user-friendly and/or easy to use. Even our very tech-savvy employees have struggled through figuring out some of the work flows. While TargetBay's technical support team on chat is amazing, they are not always available and documentation on "how-to" user and or do XYZ on their platform needs improvement.
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What is TargetBay?

TargetBay is an ecommerce personalization tool that offers four key capabilities:

Reviews & QA

  • Automate review collection process by sending emails after every purchase and delivery.
  • Moderate reviews to stop spammers and showcase only genuine user generated content
  • Google rich snippets to improve product and website credibility
  • In-line HTML lets you index your reviews and get visibility in all search engines

Email Personalization

  • A drag and drop email builder
  • Automated emails
  • Set triggers to shoot out emails to let customers take action

Behavioural Pop-up

  • Stop shopping cart abandonment by triggering pop-ups when the customer leaves behind the product in their cart
  • Stop exit intent by displaying popups with the right incentive

Product Recommendations

TargetBay Features

Has featureDesign and send personalized emails to segment customers for maximum ROI
Has featureBuild quality reviews that is SEO friendly for a affordable price
Has featureStop shopping cart abandonment by 40% with behavioral pop up and cart recovery emails

TargetBay Screenshots

TargetBay Integrations

TargetBay Competitors

Yotpo, Klaviyo, Springbot, Trustpilot

TargetBay Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

TargetBay Customer Size Distribution

Consumers
5%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
30%
Enterprises (> 500 employees)
20%

TargetBay Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Phone

TargetBay Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United States, United Kingdom, Canada
Supported Languages: English