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TargetBay Reviews

1 Rating
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Score 6.0 out of 100

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August 11, 2019

It may not be perfect but it definitely pays for itself

Anonymous | TrustRadius Reviewer
Verified User
Score 6 out of 10
Vetted Review
Verified User
Review Source

Usability

5
TargetBay, while it is a great tool and more than pays for itself, is not the most user-friendly and/or easy to use. Even our very tech-savvy employees have struggled through figuring out some of the work flows. While TargetBay's technical support team on chat is amazing, they are not always available and documentation on "how-to" user and or do XYZ on their platform needs improvement.
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TargetBay Scorecard Summary

Likelihood to Recommend (1)
6.0
Usability (1)
5.0
Support Rating (1)
6.0

What is TargetBay?

TargetBay is an ecommerce personalization tool that offers four key capabilities:

Reviews & QA

  • Automate review collection process by sending emails after every purchase and delivery.
  • Moderate reviews to stop spammers and showcase only genuine user generated content
  • Google rich snippets to improve product and website credibility
  • In-line HTML lets you index your reviews and get visibility in all search engines

Email Personalization

  • A drag and drop email builder
  • Automated emails
  • Set triggers to shoot out emails to let customers take action

Behavioural Pop-up

  • Stop shopping cart abandonment by triggering pop-ups when the customer leaves behind the product in their cart
  • Stop exit intent by displaying popups with the right incentive

Product Recommendations

Categories:  Ecommerce Personalization

TargetBay Features

Has featureDesign and send personalized emails to segment customers for maximum ROI
Has featureBuild quality reviews that is SEO friendly for a affordable price
Has featureStop shopping cart abandonment by 40% with behavioral pop up and cart recovery emails

TargetBay Screenshots

TargetBay Integrations

TargetBay Competitors

Yotpo, Klaviyo, Springbot, Trustpilot

TargetBay Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

TargetBay Customer Size Distribution

Consumers
5%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
30%
Enterprises (> 500 employees)
20%

TargetBay Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Phone

TargetBay Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United States, United Kingdom, Canada
Supported Languages: English