tawk.to

tawk.to Reviews

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Ratings and Reviews
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Score 9 out of 10
Vetted Review
Verified User
Review Source
We use tawk.to daily for most of our contacts. All visitors to our website can join us to chat in the popup box which takes them straight to a tawk.to chat. It is used by both our existing and prospective students/customers. It is used across our whole business and it is the main source of both contacts and sales for our company.
  • Being able to see what the contact is typing before they send is great as it allows time to prepare your answer.
  • The whisper function is invaluable for keeping colleagues updated and giving staff training.
  • The 'Ban' function is great for quick action when you have a nuisance contact.
  • It would be great to be able to quickly access pre-prepared responses directly from tawk.to.
  • It would be great to be able to link directly to email so you can send templates to contacts.
It's really good for new sales staff, especially when working from home. It is possible to offer support using the whisper function and ask questions of colleagues while you're in a chat with a contact. It's great to be able to revisit chats and address tasks for them when the chat is finished. It's a great way to collect contact information.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Tawk.to is used as our web chat platform. Its used by our customer service teams for any online inquiries
  • The "freemium" version is very good
  • Reliable
  • Easy to use
  • Quick to set up
  • Mobile compatibility issues at times with the chat icon too large and obstructing page features for users. No ability to customise this within our site.
If your business needs to set up a quick, reliable and simple web chat service look no further.

tawk.to Scorecard Summary

What is tawk.to?

Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a free customizable page.

tawk.to Pricing

tawk.to Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is tawk.to?

Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a free customizable page.

What are tawk.to's top competitors?

3CX, Twilio, and Tidio are common alternatives for tawk.to.

Who uses tawk.to?

The most common users of tawk.to are from Small Businesses and the Computer Software industry.