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TaxJar

TaxJar

Overview

What is TaxJar?

TaxJar offers automated sales tax reporting and filing. According to the vendor, capabilities include:Accurate, Detailed Sales Tax Reports: TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special…

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Recent Reviews

TrustRadius Insights

TaxJar has become a go-to solution for companies looking to simplify tax calculations and reporting across multiple jurisdictions and …
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TaxJar!

10 out of 10
December 09, 2018
Incentivized
Pros: The best thing about TaxJar is the ability to connect it to my Amazon store and it monitors all of the sales tax that needs to be …
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Popular Features

View all 9 features
  • Tax Data Reporting (5)
    9.8
    98%
  • Sales and Use Taxes (6)
    9.7
    97%
  • 3rd-Party Software Integrations (6)
    8.7
    87%
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Pricing

View all pricing

Starter

$19

Cloud
for up to 200 orders/month

Professional

$99

Cloud
for up to 200 orders/month

Premium

Custom

Cloud

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttp://www.taxjar.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

TaxJar Demo

YouTube

Website navigation demo for TaxJar

YouTube

Demo for TaxJar

YouTube

TaxJar NAV Tax Rate Integration Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

9.3
Avg 8.5

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

9.6
Avg 8.4
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Product Details

What is TaxJar?

TaxJar offers automated sales tax reporting and filing.

According to the vendor, capabilities include:

Accurate, Detailed Sales Tax Reports:
TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special jurisdictions, etc). Users can also sort data by any date range.

Estimated Sales Tax Reports: Users can see a comparison of what they actually collected versus what they should have collected.

One-Click Automated Filing: TaxJar will automatically file sales tax returns directly to the states. Available in 23 states with more to come.

Up-to-Date Collection Data: A dashboard shows how much has been collected in sales tax for any state, and when the next payment is due. Data is updated automatically, every day.

Support for Multiple Channels: Connect to platforms like eBay and Amazon.

Simple Pricing: No setup fees. No contracts. Users pay one simple monthly fee based on volume of transactions.

TaxJar Screenshots

Screenshot of TaxJar Reports dashboard showing you the states in which you have nexus, how much sales tax was collected, and your gross sales summary.Screenshot of TaxJar state report showing breakdown of sales tax by city, county, and local jurisdiction for easy sales tax filing.

TaxJar Integrations

TaxJar Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Supported LanguagesEnglish

Frequently Asked Questions

Avalara, Taxify, by Sovos, and TaxCloud are common alternatives for TaxJar.

Reviewers rate Geolocation for Tax Assessment highest, with a score of 10.

The most common users of TaxJar are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(22)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TaxJar has become a go-to solution for companies looking to simplify tax calculations and reporting across multiple jurisdictions and platforms. Users from various industries have integrated TaxJar with their eCommerce and ERP solutions, allowing them to provide consistent tax calculation and reporting on all transactions. This has been particularly beneficial for companies selling health and beauty items online via platforms like Etsy and Amazon, as TaxJar accurately calculates state sales tax and manages state sales tax filings. Additionally, the software has proved invaluable for companies selling software subscriptions by helping estimate the taxes needed to be collected from users in different states.

Accounting departments have also found TaxJar to be a valuable tool in figuring out what taxes are owed to different states, streamlining their processes and reducing errors. With an SDK that makes calls to an API, TaxJar can be easily implemented into existing systems, with plans for seamless integration with Stripe. The software covers a wide range of online selling platforms such as BigCommerce, Amazon, eBay, Shopify, and Walmart, making it easy for businesses to calculate tax and pull sales information for tax purposes.

One of the standout features of TaxJar is its ability to help companies stay compliant with state sales tax laws by consolidating all sales and tax information in one place. This has been particularly important in recent years when companies had to quickly adapt to comply with Wayfair Sales Tax laws in multiple states. Users have praised the user-friendliness of TaxJar's interface as well as its affordable pricing, making it accessible to businesses of all sizes.

Customer support provided by TaxJar is highly rated, offering assistance and guidance to ensure smooth implementation and continued use of the software. Users appreciate the level of support received when navigating complex tax requirements.

Overall, TaxJar has revolutionized how businesses track, manage, and pay sales tax for their eCommerce websites across various channels. By simplifying record-keeping and automating calculations, TaxJar saves companies significant time while ensuring compliance with ever-changing online sales tax collection laws. The software's seamless integration with Amazon allows users to easily manage and monitor sales tax collected from different states, further streamlining tax-related processes for online retailers.

In summary, TaxJar has proven to be an indispensable tool for businesses struggling to consolidate and file state sales tax accurately. Its robust features, ease of use, and excellent customer support have made it the go-to solution for companies looking to streamline their tax calculations and reporting across platforms and jurisdictions.

Attribute Ratings

Reviews

(1-13 of 13)
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Mark Vaughn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TaxJar to estimate taxes needed to be collected for selling our software subscriptions to users of different states. Further it helped accounting figure out what taxes were owed to what states. It was mainly implemented with an SDK making calls to an API, however TaxJaar was working on seamless stripe integration.
  • estimate taxes via zip code
  • estimate taxes via full address
  • generate reports of taxes owed to states
  • straight forward API
  • stripe integration needs improvement
  • taxes are based off of USPS data rather than IRS data
If you are selling digital or physical products to people all across the states, you will owe taxes to those states. Being able to estimate on the fly and charging the consumer will be better for the bottom line of the business. Further the reports on what those numbers are at the end of the year are invaluable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use TaxJar for our online selling platforms, to calculate tax on our website (BigCommerce) and pull sales info for tax purposes from our other online platforms (Amazon, eBay, Shopify, Walmart). This helps keep us compliant with state sales tax laws by pulling all sales and tax information to one area for viewing. It also helps get the tax filings done for each state.
  • Calculates tax for our BigCommerce store
  • Files tax returns for states we have nexus in
  • Shows taxes handled by marketplace facilitators
  • Support is lacking. Needs to be more easily accessible.
We did have some issues getting launched, but after that, it was pretty smooth sailing--after getting a few things worked out in the first few months. The only problem I really see is the lack of support. It can be a couple of days before you hear back from anyone, and there does not seem to be any phone support at this time.
Michael Bollhardt, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TaxJar helped us get up to speed and compliance with all the Wayfair Sales Tax laws that were passed in various states. We were able to get up and running in a couple of months for all 8 of our brands, in over 30+ states. The ease of use is amazing and the price point is refreshing. We really enjoy using the service. The customer support is great and is always helpful. Spinning up a new brand is a breeze and the API is intuitive and easy to set up. I would highly recommend TaxJar to anyone who is just starting to get into sale tax thresholds and nexus, especially if you are looking for a straightforward solution that does exactly what you need it to do.
  • Files monthly and quarterly sales tax filing
  • Alerts us well in advance of potential nexus states
  • Makes it super easy to implement a new brand or subsidiary
  • International compliance would be amazing, at least the rest of North America
  • A bit more intuitive report features, like drill downs
TaxJar is well suited if you are just getting into sales tax nexus. They are a simple-to-use and easy-to-implement software that really takes the mundane tracking and data entry associated with sales tax away from an employee and onto an easy-to-use software platform. I would not suggest TaxJar if you have any plans to go global as they are only suited for the US.
Mountain Evan Chang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TaxJar dramatically simplifies sales tax return calculation, filing, payment, and organization for us. Before, we had to export data from Shopify, sort by ZIP code, do all sorts of subtotal calculations, fill out the return, pay for it. And that was only for one state. Once we grew sales tax nexus to multiple states, we looked for software solutions. TaxJar plugs directly into our Shopify, where it can access all our sales and returns data, and both origin and destination postal codes (some states assess tax using origin, some use destination). It uses this data to automatically complete returns, makes payments using our authorized methods, and helps us with any issues that come up.
  • automatically calculate what's needed for sales tax returns
  • automatically completes sales tax returns
  • automatically files sales tax returns
  • It would be nice if we could upload our manual sales tax returns, so everything is organized in one place.
If you have even one state needed for sales tax, TaxJar is well worth the time savings.
Daniel Agalar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We sell on Amazon, eBay, Walmart, along with some other e-commerce websites. Our accounting department was finding it increasingly difficult to consolidate our State sales tax in order to file it in the appropriate manner. Tax Jar was able to fulfill our needs. Not only do we receive the sales tax collected in our state, but we also receive the sales tax collected in other states.
  • Consolidates sales tax
  • Gives reminders when sales tax are due for each state
  • Easily download the information to an Excel file
  • Perhaps creating a mobile application.
  • Making it easier to search through previous years of sales tax
If a company is selling on multiple websites and require information for the sales tax in various different states along with reminders of the due dates of those sales tax, we recommend that TaxJar be used. However, if a company is only selling on one site, it should be able to compile the information on their own
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Within our e-commerce company, we used TaxJar to calculate, collect and track all sales tax on products being sold. We referenced their reports when filing sales tax docs for the state and also had them do it on our behalf. It was used across the entire company for this purpose and saved us lots of time in an area we had little expertise in.
  • Knowing the sales tax laws for each state
  • Calculating sales tax on a transaction at checkout
  • Recording history of sales tax
  • Filing sales tax data with the state on your behalf
  • Setting up auto-filing was a bit confusing and could be streamlined
We didn't have any expertise on our team in collecting taxes. Nor did we have a full-time accountant on the team. We didn't have time to track all the changes in state sales tax laws so we looked to TaxJar to help and lean on their expertise so we could focus on our business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It provides me with the needed reports to file all the sales tax returns for 60+ clients in a timely manner. Without it, the hours spent on using spreadsheets would be cost-prohibitive. My staff can handle more clients effectively and accurately by using this one tool.
  • The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
  • The cost is very competitive.
  • According to our clients, the integration is relatively easy.
  • For the most part, the reports are accurate.
  • Customer service for accountants is not phone supported. Even with the number of clients I have on the platform, I have to wait for email customer support.
  • Some of the states' new reports need improvement. What the state is asking for is not being provided in NV and TN for out-of-state sellers.
Overall, I cannot see using another tool for sales tax reporting. TaxJar is cost-effective and accurate with a few small exceptions. As a seller, the customer service I cannot speak to, but I think the accountant customer service leaves something to be desired.
Stephen Steinberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TaxJar is being used to more thoroughly track, manage and pay sales tax via our e-commerce website as well as invoices generated via Xero. The sales tax landscape has been notoriously difficult to navigate recently with all the legislative changes and pending changes, and TaxJar gives us a bit more (but not complete) peace of mind that everything is up-to-speed.
  • It's getting much better at native integrations, particularly with our website which runs on BigCommerce.
  • It does a great job of clearly displaying our sales tax liabilities.
  • It absolutely crushes the competition in terms of price as well as ease-of-use.
  • Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
  • The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
  • Onboarding could be a bit easier and guided.
TaxJar is absolutely necessary to keep your books up-to-date and your tax liabilities properly categorized and managed. If you're running a large national operation, it's necessary. If you're regional or not doing much in sales, you could probably get away without it. However it's so affordable that it may even make sense for those who don't necessarily need sales tax tracking now but plan on growing into that need, just to avoid the headache of rushing to set it up when you actually do need it.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TaxJar to accurately calculate our sales tax requirements from our Amazon sales. TaxJar has a pretty seamless integration with Amazon and, come tax season, we're able to see how much sales tax we collected from the various states where we have a nexus allowing us to easily file and pay our sales tax requirements.
  • Even though it was 4 years ago, I remember the integration process with Amazon being incredibly simple. TaxJar provided instructions on exactly what to do in order to make sure they were receiving the correct data. Even someone with zero IT or technical skills can follow the instruction and get it working. And it has worked pretty perfectly ever since.
  • TaxJar does a great job of having a dashboard that makes it simple to see your gross sales, your taxed sales and what you owe in each state. If there's a new state where you haven't filed, TaxJar has an excellent guide on how and where to register for that state.
  • TaxJar offers Auto-filing so that if all of your marketplace sales are tracked via TaxJar, then you don't even need to take care of filing your sales tax. They'll do it for you. I personally don't use it, but it's great that they offer it.
  • One thing is that I do sell on another platform that integrates with TaxJar, but I have products that are exempt from sales tax in some states. With the other integration, there's no way to show those products as exempt. It seems that TaxJar doesn't see those exemptions for some reason.
  • Support is only via email, unless you upgrade your plan to TaxJar Plus. During filing season that can be really stressful if you need answers quickly.
  • It would be great if TaxJar could notify me if I have nexus in a new state, so I don't have to check on my own. Right now it has to be checked manually.
Even with a few minor issues, TaxJar is still a great service that makes calculating sales tax from your marketplace sales MUCH easier than having to do it manually. For Amazon, it's a no brainer. There are a lot of other marketplace integrations that may work just as well, or less so, but I can't speak to those yet as I am not using them currently.
December 09, 2018

TaxJar!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros: The best thing about TaxJar is the ability to connect it to my Amazon store and it monitors all of the sales tax that needs to be submitted and filed. I also use the added service of letting TaxJar actually submit my tax return. Saves me time and frees me to do things that will help me grow my business.

Cons: I rarely even visit my TaxJar account because it is automated and there's really nothing for me to do. I do check in once in a while to make sure it's tracking everything correctly. There is no real con for me so far.

  • This was the easiest plug-in that our IT has integrated with our Magento Website. I love that it can collect and auto-file in every state. Customer support always answers our questions quickly and accurately. The interface is user-friendly.
  • TaxJar is a fully featured taxation product for our e-commerce business. I'm amazed that something so fully featured is available at such a low price. It integrates with our e-commerce plugin WooCommerce.
  • Best support to handle sales taxes with omni channel business. Our omni channel sale tax collection is on autopilot. It integrates flawlessly with amazon and Shopify and we haven't had any issue at all. TaxJar just does the job.
  • The updates this year have solved any lacking areas we saw when we first started using Tax Jar. There are a couple of times Tax Jar has charged tax when it should have not, but the percent this has happened is less than 0.001% and the number of transactions we have seen this on has decreased each month.
  • The service at the low price point is very poor. It feels like they do this intentionally to get you to upgrade.
  • It is difficult to navigate when you don't know much about taxes. Specifically when I try to autofile and don't owe any taxes, I have to create mock files. This is almost impossible to figure out on the platform without customer support being involved to explain.
TaxJar helps me take 10,000 orders and pulls information like zip codes so that I can figure out exactly how much tax is owed in each individual municipality. It centralizes policy, and knows if I have a nexus in each state and how much I owe in each locality. It knows things like if shipping and gift wrapping are taxable in states. I can't imagine running my small business without it.
Jessica Meadows Rich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My company sells natural health and beauty items online via Etsy and Amazon. We use TaxJar to calculate state sales tax and manage state sales tax filings.
  • Works seamlessly with Amazon and Etsy to calculate state sales tax owed
  • State sales tax reports are easy to read and understand
  • Allows recording of filing history
  • Users can edit and manage of individual states
  • Many states have different requirements: I wish each state account had more options for notes and other ways to document what is going on with each state. For instance, to be able to track the online account login information, add notes about communication with the state, fees outside of sales tax that have been paid or due, etc.
  • I'd love to take advantage of the AutoFile but at $25 per state, and having to file in 31 states , 14 of which I have to file monthly, AutoFile just isn't economical.
  • This is really picky but: previous period sales tax is always paid in the next period. However, the default when you look at any report or when you go to record the filing history is the current period. The default should always be the most recent period, since that's the period you're looking at 95% of the time.
If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
Kathy Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My entire company is using TaxJar for our e-commerce sales via both eBay and Amazon channels. TaxJar has simplified record keeping and saves us multiple hours per month while allowing us to keep up with the rapidly changing legal status of Online Sales Tax Collection. I feel confident that my company remains compliant.
  • TaxJar automates filing with multiple states Sales Tax Agencies
  • TaxJar keeps track of which of my transactions require collection of sales tax.
  • TaxJar spends the time keeping up with the rapidly changing legal status of collecting sales tax for online transactions.
  • TaxJar will need to improve its functionality as the sales tax law changes from 2018 take effect.
  • TaxJar needs to improve its pricing to allow for collecting sales tax and remitting into multiple states.
  • TaxJar will need to bring on my customer service reps to keep up with its growth.
All or most of small to mid-size e-Commerce business owners should be utilizing TaxJar. Its automation and reports are the only way to help our businesses remain compliant as the laws are constantly changing. Specifically, with the big change in 2018 most of us will not be able to remain in business and compliant without an automated system.
Jeff McRitchie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TaxJar has simplified tax calculations across multiple jurisdictions and in multiple platforms for a fraction of the cost of some of the competitors. We have it fully integrated with our eCommerce and ERP solutions to provide consistent tax calculation and reporting on all transactions. Overall it has been a lifesaver and with the evolution of tax laws we are depending on TaxJar to help us scale in the coming year.
  • Ecommerce tax calculation
  • Tax reporting
  • Tax report preparation and filing
  • Could use some additional integration options with major software providers
  • Additional rules for specialized product types would be helpful
  • Different systems can sometimes integrate and round differently causing issues with reconciliation
TaxJar works great for API eCommerce tax calculations both at checkout and for estimating. It also works great integrated with an ERP to ensure that the right tax is being charged based on a geolocated address match. As long as a robust integration has already been built for your software this option is excellent. If you have to build it yourself the time/value will not be quite as clear.
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