TeamDesk

TeamDesk

Customer Verified
TeamDesk

Overview

Reviews

Teamdesk above all others

10
We use TeamDesk as our CRM on a daily basis. TeamDesk is used by everyone in our company from Admin to Service Techs to Account Execs and …

TeamDesk

9
We are using TeamDesk to manage our client and case information across our entire firm. It helps us keep better track of all pending …
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Easy peezy

8
We are developing a TeamDesk database so that we can search curriculum documents to assist administrators, teachers, and students to …
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Popular Features

View all 5 features

Platform Scalability (10)

9.1
91%

Platform User Management (12)

8.5
85%

Reviewer Pros & Cons

View all pros & cons

Pricing

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Starter Edition

$49

Cloud
5 users included

Team Edition

$99

Cloud
10 users included

Enterprise Edition

$249

Cloud
10 users included, Unlimited databases, Sub-domain

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamdesk.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Low-Code Development

9.1
91%

Product Details

What is TeamDesk?

TeamDesk online database enables users like business owners or managers to build a database without any programming. TeamDesk software consists of standard elements and works like a construction set.

TeamDesk provides:

  • unlimited data storage
  • unlimited number of records and tables
  • free trial
  • free support.
TeamDesk is a hosted database platform, allowing users to create an application - virtually any database structure to meet business needs.
The database can consist of many tables to store the data, one for each entity needed.

Each table can have various views on the data it stores, to apply different sort modes, restriction criteria, colorizations, groupings or the way to present the data (via Tables, Calendars, Charts etc).

Views/reports can ask a user to enter some information (for example date range) prior to displaying the data restricted to the criteria user has entered. Alternatively the user can search for the piece of text in the whole database (in case the user is not quite sure what he/she is searching for).

Also, in TeamDesk the user can generate Word/PDF documents comprising record's data.

E-mail notifications can be used to notify the users about the changes other users made, or to send the reminders before, on or after the date listed in the record.

There is also a TeamDesk Mobile Client app for form filling requests and the other functionality.

TeamDesk Features

Low-Code Development Features

  • Supported: Platform User Management
  • Supported: Platform Scalability

Additional Features

  • Supported: Fully Customizable online database
  • Supported: Role-Based user access
  • Supported: Unlimited data storage
  • Supported: Multilingual interface

TeamDesk Screenshots

Table Dashboard exampleRecord Form exampleTile View example

TeamDesk Videos

TeamDesk Integrations

  • Integration API

TeamDesk Competitors

TeamDesk Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesAll
Supported LanguagesAll

Alternatives

View all alternatives

Frequently Asked Questions

What is TeamDesk?

TeamDesk is a low-code development platform for online database creation. Business owners or managers can build a unique web database solution without any programming to facilitate working with data, organize routine work and create an accessible data source for teams.

What is TeamDesk's best feature?

Reviewers rate Platform Scalability highest, with a score of 9.1.

Who uses TeamDesk?

The most common users of TeamDesk are from Small Businesses and the Law Practice industry.

Reviews and Ratings

(12)

Ratings

Reviews

(1-12 of 12)
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Pierre Christophorov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
We use TeamDesk to: - manage the CRM (offers, invoices, contacts, ...) - automatize administrative tasks (by law we have to fill forms every month for the administration) - organize and track inspections and cleanings - manage internal stuff (meeting notes, expenses, holidays) - receive quality reviews from our customers Each person in the company sees the information he needs and gets email notices about what he needs to know, to validate and to do. Operators 'in the field' use the TeamDesk mobile application, which generates automatic reports with photos Customers have access to the database via our website (the connexion is real simple to do) to fill satisfaction surveys or to report issues.
  • Implementing an internal administrative business process (ex Supplier Invoice collection, validation, and payment)
  • Using third party APIs
  • Generating automatically documents and sending them to third parties
  • Sharing information within the company, or storing information in an efficient way
  • The interface is a bit oldish now - very efficient but not so nice
Well suited for: - CRM (invoices, contact management, sending emails) - tracking inspections, visits, - generating administrative documents - building an IT tool where you do not know exactly what you want - as it is very easy to modify on the go - connecting lots of third-party APIs Not suited for companies with little information to manage per person (there is a per-user cost)
Score 10 out of 10
Vetted Review
Reseller
Review Source
As a partner, we use Teamdesk to track operational data across the whole organization for everything but basic bookkeeping. In 2009, we had built our ops databases extensively on DabbleDB, and found Teamdesk as an alternative when Dabble was acquired, leaving us in the lurch. Foresoft owners convinced me that they were in it for the long haul, so we did a big migration project, and have been satisfied with Teamdesk ever since! Specifically, we have built features like Billable Time and Expense tracking, Task Tracking, Work Hours Tracking, Quotes, Web Leads, Project Management, Contact Management to name a few. We actually have our client databases on the DB Flex platform, which is the OEM version of Teamdesk for partners. We have built various databases for our clients, such as Sales Daily Reporting, Project Management, Work Hours Check-in and Check-out, CRM, Order Entry and etc. Teamdesk really gives the best value proposition!
  • Top-tier cost performance.
  • Superior customizability and system connectivity.
  • Support always goes the extra mile.
  • Foresoft is a stable company.
  • Superior reliability and performance even from Japan.
  • Configurable by business users, with advanced features for software developers.
  • Responsive development team.
  • US or EU servers, for GDPR compliance
  • Build whatever you need.
  • UI / UX could use a refresh.
  • It would be good if we can switch UI language per user, not just per database.
  • Would like to be able to copy in a specific set of tables to add a feature.
Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
Ivan Papish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I've been looking for reliable centralized database for our department for couple years. TeamDesk is a very good platform that gives a lot of flexibility to develop your database without having special skills in coding. And it has a very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space. Also it gives an opportunity to share your ideas on how to improve the platform, many of which are being implemented.
We just started to completely utilize it in this fiscal year, but I believe it will be a great tool for our team. We [are] using it within our department now (20-25 users) but if everything works great maybe will move to using it company wide.
  • Provide a very good, customizable user management system.
  • Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html.
  • Provides unlimited space and records.
  • Gives an opportunity to have a database on EU servers to comply with GDPR
  • Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space.
  • Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented
  • Customers service if very helpful and friendly. All my questions were answered within a couple hours.
  • Drag and drop option for the attachment files.
  • Submitting couple attachment files in one column at the same time.
  • Ability to connect databases on EU and US servers.
Great for building one unified database for all document flow of the company.
Not the best solution for the media library. File size limited (15Mb).
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use TeamDesk across the entire organization. It handles all of our client and lead management information and processes.
  • Unlimited customizability
  • Highly Reliable
  • Easy to use
  • Great customer service and support
  • The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it.
TeamDesk is a phenomenal service for our practice. Each legal practice area has unique characteristics that are important to successful practice. Generalized practice management services do address those unique elements because they are created for a mass audience. What makes TeamDesk so helpful is that it can be customized to account for any unique issue that we confront. We use TeamDesk for matter management. It can handle general issues like billing, matter notes, etc.; but it also allows us to track specific details unique to our practice area across each matter and make comparisons that are useful to our practice. Additionally, we have been able to customize it to facilitate our client development efforts.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use TeamDesk as the platform to create business applications for our customers. It really is a Swiss Army knife when it comes to application development and, more importantly, helping our customers improve their business operations. This can be seen in the wide spectrum of use cases in which it has been deployed. Industries such as insurance, teaching, customer service, health, finance, and many more have all benefitted from its capabilities, great support, and robust and scalable infrastructure.
  • Solves and improves operational working practices
  • Provides a platform which can be expanded and developed further as your business grows
  • Pound for pound (dollar for dollar) it is one of the most cost-effective no-code platforms on the market
  • TeamDesk support is exemplary
  • UI and general aesthetics
TeamDesk is well suited for most application scenarios and the features list allows you to develop a web rounded solution in a minimal timeframe. If you are looking to create a new application to help drive your business forward, transition away from spreadsheets, integrate with third parties, or simply create a database, TeamDesk will deliver. The documentation supporting the product is good and the support offered by TeamDesk is second to none. There are very few instances where TeamDesk is not a viable option.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use TeamDesk as our CRM on a daily basis. TeamDesk is used by everyone in our company from Admin to Service Techs to Account Execs and Business Development Reps. It keeps our whole company in tune and up-to-date with what is going on every day. It tracks everything from call logs to company contact records and customer info to employee calendars and timesheets. Its a one stop shop for every aspect your business could need and more! It takes multiple databases companies would have for customer relations to call queue's to employee productivity and keeps it all in one place with everything at your fingertips. I have never used such a extensive program that literally covers every aspect no matter what your position all in one place. Very user friendly as well.
  • Customer relation management
  • Tracking
  • All-in-1 system/CRM/portal
  • Integration
  • New users can be overwhelmed upon first use.
Well suited for any business. Less appropriate for academic settings?
george Li | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have used Teamdesk for over 4 years and it helps our business management and growth in many aspects,
First of all and most of all, it's very easy to set up and deploy across the team and easy to train my team members to use it.
2nd, the support is so fast and each time we got issues, they bring the solution right away.
3rd, it's very reliable and runs fast, we have been using it for over 4 years and we never got even one downtime.
The only issue we find out that this Teamdesk API is inbound one way only, we can not set up any triggers event within Teamdesk to update the other Apps.
  • Easy setup
  • Great support
  • Fast and reliable
  • More API features
  • Color Scheme and UI design
It works well for a small to middle size business team, you do not need to code anything.
Everything is on cloud, you do not need to maintain any server.
It works well for workflow control and also works great to trigger an email update to your team or your clients.
Victor Martinez-Glez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
TeamDesk is used by our biomedical research group to manage databases of research projects. We are a group within a national network. TeamDesk is used by the group and not by the entire organization.
  • Data on the internet. No more spreadsheets.
  • It adapts perfectly to our needs. It is flexible.
  • I was unable to export data (xls) from a search result.
It allows us to easily link different tables, although when searching for the common linking code it does not use autocomplete in the search field.
İsa Can Dağlık | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using TeamDesk for all departments such as Marketing, Purchasing, Finance, and Accounting. I had accidentally deleted the database once and then recovered it in approx. 15 minutes. I am using the calculation for pricing in TeamDesk like e\Excel. I have not faced any difficulties or problems yet. Pricing is ok for me. But, for large companies, it can be high.
  • Excel formulas
  • Access database
  • Reporting
  • Turkish language support
It is suitable for small companies who want to be corporate.
June 10, 2021

TeamDesk

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using TeamDesk to manage our client and case information across our entire firm. It helps us keep better track of all pending deadlines as well as allows for automated case status updates to our clients. The ability to customize everything has allowed us to manipulate the information to best suit our firm's specific needs.
  • The ease of customization has been very helpful. As we use the system longer and decide what works for us and what needs changed, it's a matter of moments to be able to make any desired changes. Much more flexible than anything else we've used in the past.
  • The customer service has been excellent. Any issues that have arisen have been quickly and fully addressed.
  • We work with some large files so seeing the document storage capacity increased would be helpful.
TeamDesk has been great to work with, but it did take us some time to figure out how to correctly get everything set up the way we wanted it. For less technically savvy people it might be a little overwhelming.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is the backbone of our company database. Every function in the company is represented in our implementation of TeamDesk. All functions are interrelated just the way we want them. It's not just the various informational tables that are important to us but also the interactive parts, such as structured document creation using data from the database, reminder emails regarding important events in our database, etc.
  • Extremely easy to start creating the database and seeing it grow bit by bit.
  • Non programmers can do the programming with just reading the documentation.
  • User friendly features that everyone appreciates.
  • It's a well rounded solution, so I have had no requirements that have not been solved.
In our industry of Telecoms we have easily integrated the hardware part, the billing part, and the customer part with ease.
They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
May 17, 2021

Easy peezy

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are developing a TeamDesk database so that we can search curriculum documents to assist administrators, teachers, and students to understand what outcomes have been achieved, what outcomes have not been achieved, commonalities between programs of studies, and commonalities between programs areas. It will also be used to help students understand possible career pathways. I tried a number of different database services and TeamDesk was the easiest to learn and seems to be able to do everything we can imagine. TeamDesk also has very good consultants available to assist. I highly recommend TeamDesk!
  • Setting up tables is so fast.
  • Establishing relationships between tables simple, compared with other systems we tried.
  • The standard user screens were quite useable as is. Although we are creating custom screens now.
  • Single sign on.
  • Maybe add integration with Google Workspace, Microsoft Teams, etc.
  • A couple help videos were difficult to follow (but many were very good).
Choosing a database system decision requires a good understanding of your needs, capabilities, and resources. Our scenario was a limited budget with only one person on staff having background knowledge and limited experience with the database. Based on that it was important to find the easiest but still fully capable system which, in our case, is Teamdesk.