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TeamDynamix IT Service Management (ITSM)

TeamDynamix IT Service Management (ITSM)

Overview

What is TeamDynamix IT Service Management (ITSM)?

TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL adoption…

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Recent Reviews
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Pricing

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What is TeamDynamix IT Service Management (ITSM)?

TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is TeamDynamix IT Service Management (ITSM)?

TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to the user's company. Project Portfolio Management supports waterfall, agile, card wall or task lists, depending on the project type. The platform is operate with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.

TeamDynamix IT Service Management (ITSM) Screenshots

Screenshot of Incidents and Problems - When you run a service desk, you need to have fast routing, the ability to group tickets, and a great communication platform.Screenshot of Asset Management - Asset Discovery Services and CMDB help you stay on top of replacement costs, refresh cycles, and contract renewals.Screenshot of Change Management - Even the most carefully executed IT deployments can lead to downtime. With TeamDynamix IT Service Management (ITSM), you get control over the entire processScreenshot of Service Portal and Knowledge Base -  IT Service Management platform with a self-service catalog and an easily searchable knowledge base drives adoptionScreenshot of Dashboard and Reports - With transparency at the core, we have developed a flexible platform that allows you to share as much or as little as you like.Screenshot of Release Management - With an IT Service Management solution that aligns with ITIL, you can follow the release management process and keep your production environment running smoothly.Screenshot of Workflow Automation - With TeamDynamix, you can easily configure and test workflows using a visual map without any coding or scripting.Screenshot of Project management - Convert tickets into projects, tasks, or cards. Optimize/allocate resources against tickets and projects in one view. Use the right approach: Waterfall, Agile, Kanban, Card Wall, task lists. With a single platform approach for ITSM and PPM, you can operate within the ITIL framework, while also adopting best practices in project management.

TeamDynamix IT Service Management (ITSM) Competitors

TeamDynamix IT Service Management (ITSM) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

TeamDynamix IT Service Management (ITSM) Downloadables

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Comparisons

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Reviews and Ratings

(7)

Reviews

(1-1 of 1)
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Allen Jack | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
TeamDynamix is profitable in making the energetic organization programs interior the system to run and handle unusual circumstances.
  • This application gives the total time and fetched taking after for laborers to give the advantageous payrolls and alter the charge sheets with correct information.
  • All data is secured and guaranteed with exceedingly capable pass codes.
  • . The computer program is incredible in taking after the commerce headway and making a fitting estimation around contemplation and organizing.
  • This computer program isn't a single advantage provider and oversees the data inside the shape of records and envelopes.
  • There were no keys to segment the data and allocate the single individual at the time.
  • There needs to be the extension of many more keys to approaching the single record.
All data is secured and guaranteed with exceedingly capable pass codes.
Incident and problem management (7)
84.28571428571429%
8.4
Organize and prioritize service tickets
90%
9.0
Expert directory
80%
8.0
Service restoration
90%
9.0
Self-service tools
80%
8.0
Subscription-based notifications
80%
8.0
ITSM collaboration and documentation
90%
9.0
ITSM reports and dashboards
80%
8.0
ITSM asset management (3)
83.33333333333334%
8.3
Configuration mangement
80%
8.0
Asset management dashboard
90%
9.0
Policy and contract enforcement
80%
8.0
Change management (3)
83.33333333333334%
8.3
Change requests repository
80%
8.0
Change calendar
90%
9.0
Service-level management
80%
8.0
  • TeamDynamix is an uncommonly charming and correct application in overseeing with wanders and smart considerations. We are ready to execute the considerations without any burden and the gadget is uncommonly accommodating for making the cutting edge orchestrate to progress the commerce.
  • This radiant application makes a distinction to convey the workers' unpretentious components with each detail.
  • Thus, we utilize this instrument in making the paychecks and requesting them without any botch. The time is taken after and the worker’s capabilities are measured by utilizing this program. Everyone knows roughly his/her capacity though overseeing this device with the framework.
Because it gives the total time and fetched taking after for laborers to give the advantageous payrolls and alter the charge sheets with correct information and friendly tool.
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