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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Great Software

9 out of 10
January 25, 2024
Incentivized
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (418)
    9.2
    92%
  • Over-the-Internet remote session (412)
    8.9
    89%
  • File transfer (401)
    8.5
    85%
  • Instant message (368)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.3
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2501)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Creating international Links to Windows server systems at customer side to support their system setup and data analysis.
As well as inviting potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform.
  • Give us internationally active remote access to DIAMES servers at customer side for support issues.
  • Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
  • Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
  • Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
  • We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with AnyDesk for example.
  • It's fast and very reliable.
  • We think that TeamViewer is a very secure platform.
  • We like to use new feature and functions when they get available.
Creating connections to DIAMES systems in Australia, China as well in South Africa with same speed and response like with systems in Europe or USA is a huge benefit for us.
Remote Administration (10)
100%
10.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Monitoring and Alerts
100%
10.0
Multi-platform remote control
100%
10.0
  • Very positive is the fact for complete remote support for our customers. All the time not only because Corona restrictions.
  • Offering potential new customers a complete view into a life DIAMES system without physical travel for both parties.
  • Getting better support from third parties by sharing a concrete software problem live.
We have tried to use AnyDesk but din't feel us secure like with TeamViewer.
It's easy and as expected for such a product.
SSO or TFA
Yes it has been my decision that I don't regret at all.
Protected contact with remote Windows Servers.
Yes for sure.
1
Only me based on my function.
3
From one PC for remote contacts in the network when required to have a remote contact. Registered in my name.
  • Remote access of customer Windows servers.
  • Sharing a link to a DIAMES life system with potential new customers.
  • Sharing access for a third party to our development environment
  • Unrestricted access to Window servers with our application at customer side.
  • Unrestricted access to Window servers with our application for potential new customers.
  • Sharing live an IT problem with a third party.
  • With new IT tools and features as announced by Apple and Microsoft.
Don't like to miss TeamViewer.
Yes
AnyDesk and a former product with TeamViewer functions about 10 years ago. That product doesn't exist anymore.
  • Cloud Solutions
  • Scalability
  • Ease of Use
No. We have what we need with TeamViewer.
  • Implemented in-house
No
Change management was minimal
Everything started to work easier!
  • No problem at all.
  • Online Training
  • In-Person Training
  • No Training
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
As expected without any problem! Online training is the most efficient way to learn how a product works. There are many third party supporters for Teamviewer courses available that can give additional ideas how to use Teamviewer for specific functions and features as we did require in respect of our usage.
As expected without any problem! Training base on using an App is the most efficient way to learn how a product works. There are many third party supporters for Teamviewer courses available that can give additional ideas how to use Teamviewer for specific functions and features as we did require in respect of our usage.
We get what we need.
Current Teamviewer delivers what we require. Therefore, we have no recommendation for the Teamviewer team. Cary on with your best practise. There is no competitive product on the market that has equal function and features available like Teamviewer. Cary on the path of success and delivering of functions and features. We shall like it.
Some - we have done small customizations to the interface
To support our Chinese customers better. With the help of a third party.
Some - we have added small pieces of custom code
To get better support of our Chinese customers.
As mentioned third party support for better support for our Chinese customers.
It's very seldom that we need help using Teamviewer.
No. Don't think that we would need it.
No
About a year ago when we had problems connecting to a windows server in China. Finally it had been a network issue and not a TeamViewer problem.
  • Access to remote windows servers.
  • Sharing with TeamViewer remotely the access of one of our life platforms with potential new customers.
Yes
Use it very seldom because i need a big screen to work as required.
We use TeamViewer as a Tool to reduce travel cost.
We get what we need with our TeamViewer licence.
Fast and reliable.
  • Our DIAMES application
Very easy.
  • Single Signon
We have known what we need and have received it.
Almost nothing required.
Yes
Very easy!
No
No
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