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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Learn from top reviewers

Fosters Remote Collaboration Enhances Productivity Fast Problem Resolution

Rating: 9 out of 10
May 8, 2025
IncentivizedVetted ReviewVerified User
A major way that I use TeamViewer is provision of data-driven insights in that its analytics and reporting features ensure that I get valuable insights to support service perf...
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Chiara Mancino
Professional - Professional Services
Service Designer
ISIA Pescara Design
TeamViewer3 years of experience

Secure remote connectivity to support our teams world wide

Rating: 10 out of 10
May 7, 2025
Vetted ReviewVerified User
In our multinational company TeamViewer is helpful for remote IT support for the group lots of times when we landed up having trouble in various time zones. It can be useful f...
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Nina Schlotterbeck
Administrator - Research & Development
Head of Business Development
Hardys Freizeit Sport & Event GmbH
TeamViewer2 years of experience

Useful for delivering classes and teaching instructions from a distance

Rating: 9 out of 10
May 7, 2025
Vetted ReviewVerified User
Basically in our education institution we use TeamViewer for performing remote training and other IT related issues,problems and assistance required by faculty as well as stud...
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Martin Herrera
Analyst - Other
Purchasing Analyst
Westric
TeamViewer1 year of experience

Boost your productivity with this great remote support solution.

Rating: 10 out of 10
May 7, 2025
IncentivizedVetted ReviewVerified User
We use TeamViewer in our company for remote IT support. With TeamViewer, we can connect to the user device remotely and identify and resolve system-related issues instantly. I...
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Sushant Vardam
Manager - Information Technology
Assistant manager IT
Origin Logistics pvt Ltd
TeamViewer5 years of experience

TeamViewer a handy tool

Rating: 8 out of 10
February 21, 2025
IncentivizedVetted ReviewVerified User
As a small business, we use TeamViewer for remote support, collaboration, and troubleshooting. It allows us to quickly assist employees and clients with technical issues witho...
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Sander de Beus
Engineer - Information Technology
IT Service Coördinator
Brightforward
TeamViewer5 years of experience
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How TeamViewer Differs From Its Competitors

Security

HIPAA compliance achieved by TeamViewer helps protect the data of both our business and our customers seeking support. These features make it handy to protect our virtual machines and official devices from any data leaks or penetration. Security features like these help make it a commendable …
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Security

SSO or TFA. We shall work on it and beliefe that strong security features will always be a mandatory element serving our DIAMES customers remotely with TeamViewer. We like to be a very satisfied user of TeamViewer for many years in the future too. There is no point and element that disapoint us on …
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Security

HIPAA compliance since we work with medical, dental, legal, insurance or financial businesses. We stress this fact when having to deal in those industries or with clients. It gives the the sense of security needed in these situations. Also the fact that they can turn it on or off when needed so we …
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Premium Support

We have the premium license of TeamViewer and have called support many times throughout the 15 years we have been using TeamViewer. I have never had an instance where support has not helped. They have been able to remote into the computer and visually seen the issue and have helped to resolve it. …
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Security Perception

While using TeamViewer the fact of it being HIPAA compliant has created a good sense of security for my company as well as for our clients. We have never had a security issue while using TeamViewer. We the password security in place there has never been an issue there either. TeamViewer is the …
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Evaluation

If I had to redo my purchasing process, I have renewed TeamViewer every year. (I have bought it for 15 years) I think that says it all. I have recommended TeamViewer to many of my clients as well as other colleagues. So yes I would recommend it to any one that needs a fast, remote access tool.
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Security

The 2 factor authentication has worked well for us as we are all equipped with multiple devices and or connect from different networks i.e. from home and at work, or a customer/clients internet. We are able to ensure that the connection is genuine and control any potential security issues when …
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Premium Support

Although I didn’t purchase the premium support package, my overall experience with TeamViewer’s support team has been positive. Their online resources, including the knowledge base and community forums, are comprehensive and have helped me resolve most issues independently.
On the few occasions …
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Security Perception

We rely on TeamViewer’s compliance with PCI standards and its ability to pass penetration testing evaluations. These compliance measures instill confidence that TeamViewer meets industry benchmarks for secure remote operations, which is particularly important for maintaining trust with …
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Evaluation

Yes, I would purchase TeamViewer again and recommend it to others. Its robust security features, reliable performance, and ease of use make it an excellent choice for remote access and support. While it’s on the pricier side, the value it provides in terms of functionality and security justifies …
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Security

We've put the security features to good use by enabling two factor authentication for added protection. Integrated single sign-in for easier management and use the audit log to track sessions and compliance oversight. The HIPAA compliance and SOC 2 have been key in maintaining security, especially …
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Security

TeamViewer's Single Sign-on feature ensures that only authorized identities have access and control device permissions. TeamViewer's end-to-end encryption feature ensures that data and files transferred between devices are always secure and protected.
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Ease of Implementation

The implementation was quite straightforward & easy. All you have to do is to apply the license that you bought & you're good to go.

The license limits the number of users & makes a session for unlimited time duration which is not the case in a FREE version of the application
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Security

Security is the very critical factor for organizations using TeamViewer. The Robust security features like 2FA, HIPAA, SSO are vital in protecting sensitive data and ensuring data safe operations to handle personal and confidential information. By Taking these features in control the organization …
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Security

TeamViewer is an extraordinary cost for remote help and administration. The connection point is extremely easy to understand for both administrators and clients to get to and give access. It likewise has vigorous secure highlights, making it quite possibly of the most solid apparatus in security …
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Security

The company has integrated single sign-on with our identity provider, allowing employees to access TeamViewer securely and efficiently using corporate credentials; two-factor authentication has become a mandatory standard for all remote access in our organization. This adds an extra layer of …
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Security

Implementation wasn't that hard, but only when I had more time working with TeamViewer's features and security options did it begin to feel like a working solution. As for the process of implementation, although quite demanding, it was quite easy to do, and, honestly, some time was spent to take …
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Security

TeamViewer security is great which we able to provide security to our clients. Today's data security is very important and our clients are mostly from ellite class so we give them two factors login authentication. Our employees also gets benefitted from it they get large number videos …
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Security

We have various clients and everyone data is much needed safety now a days. Our company also use various security and two factors authentication for our employees and our customers too. Since there are lot sensetive information if it leaks it will harm our business due to the rivals. Whole supply …
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Security

TeamViewer’s security features have significantly improved our IT security, compliance, and risk management. we have used security features like single sign-on, two factor authentication, etc. We get training about HIPAA compliance SOC 2 certification and as well as trained all the staff for …
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Security

It helps by Reduces password fatigue and improves security by allowing users to log in with existing credentials from Azure AD, Okta, or other identity providers. Enforces organization-wide security policies such as multi-factor authentication (MFA) and session timeouts. SOC 2 compliance ensures …
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Security

Our organization takes full advantage of TeamViewer's security features to keep remote access safe. We use two-factor authentication to ensure only authorized people can log in, adding an extra layer of security. The single sign-on feature is also helpful, allowing users to access TeamViewer …
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Ease of Implementation

Teamviewer was pretty easy to implement - just install and go. My bigger concern is on the remote user side; making sure that they don't have to know much to allow me to remote in to diagnose and solve their issues. Again, we've found that to be pretty straightforward.
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Security

Since we pretty much only use Teamviewer to remotely support our own software users only when they need/request it, virtually all of our remote connections involve the end user just running the quick support module - so we really haven't dug into deeper security features in the product.
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Security

Single sign-on and two factor authentication are 2 main features we use at [...] when we use TeamViewer. This helps employee secure the company data and protects the misuse of the PC. With these enabled features out employee satisfaction survey saw an uptrail of employee satisfaction,
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Security

Within our organization, security is an important component of IT. Therefore, the built-in capabilities of TeamViewer are highly desirable. In particular, the single sign-on functions are utilized. Furthermore, there is a security team present within our organization that constantly examines every …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

7 videos

View Playlist
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

View all pricing

Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $299 per year
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.6
Avg 9.7

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.1
Avg 9.1

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.4
Avg 8.8

Remote Access

Remote access products allow users to operate devices through an internet connection.

9.3
Avg 9.4
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Access Features

  • Supported: Attended device access
  • Supported: Unattended device access
  • Supported: Mobile device access
  • Supported: Virtual device access
  • Supported: Multiple-display support
  • Supported: Multiple concurrent sessions

Remote Support Features

  • Supported: Camera sharing
  • Supported: Session transfer

Remote Administration Features

  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Session record
  • Supported: Annotations

Platform & Infrastructure Features

  • Supported: Third-party software integrations

Security Features

  • Supported: Role-based user permissions

TeamViewer Screenshots

Screenshot of where to connect to devices and provide remote support.Screenshot of the interface where all devices are a few clicks away.Screenshot of where to monitor and manage devices proactively.Screenshot of Screenshot of TeamViewer's IT asset tracking.

TeamViewer Video

TeamViewer Digital Transformation

TeamViewer Integrations

TeamViewer Competitors

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $299.

SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.

Reviewers rate Virtual device access highest, with a score of 9.6.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 65)

When You Need Instant Remote Access

Rating: 9 out of 10
Incentivized
December 17, 2024
YG
Yvonne Graber
President, Owner
Computer Community Hospital (Information Technology & Services, 1-10 employees)
Vetted Review
Verified User
TeamViewer
15 years of experience
Verified on LinkedIn
Likelihood to Renew
10
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.

Managing remote unmanned sites in remote locations.

Rating: 9 out of 10
Incentivized
December 16, 2024
WR
Wes Readhead
Senior systems analyst
Bridged IT Services (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
TeamViewer
6 years of experience
Likelihood to Renew
10
We are highly likely to renew our use of TeamViewer. The platform has proven to be an essential tool for our remote IT support, system monitoring, and collaboration across multiple sites.
Its security features, reliability, and ease of use have significantly contributed to improving our operations. Given its continued effectiveness in addressing our needs, we see no reason to explore alternatives at this time and we will continue using TeamViewer as a key part of our IT infrastructure.
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