Security
Yes, all the above features enabled us to access remote access instantly and securely.
Starting at $24.90 per month (billed annually)
View Pricing Overview
What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Learn from top reviewers
Decent remote access solution for your organization.
Rating: 10 out of 10
September 19, 2024We are using Teamviewer for remote access in our organization. It enabled us to take remote access of any system instead of visiting their system and resolve system related is...
Omkar Mhatre
Employee - Information Technology
IT Associate
Origin Logistics pvt. Ltd.
5 years of experienceThe best remote access software
Rating: 10 out of 10
September 13, 2024We usually use TeamViewer to view other employee's screen and usually to fix Technical issues. Getting access to employees computer to see what tech issues they are facing and...
Verified user
Analyst
6 years of experienceTeamViewer Review
Rating: 10 out of 10
September 9, 2024We use TeamViewer to access my colleague computer to resolve the technical issue for instance need help with download app
Verified user
Analyst
8 years of experienceGreat Remote Desktop and Server Management Tool
Rating: 10 out of 10
August 31, 2024We use TeamViewer currently to RDP into our end users' machines and to provide assistance. This helps us see what is going on from a first hand perspective.
Mike Saedi
Consultant - Information Technology
SENIOR SQL SERVER DBA / DATAWAREHOUSE DEVELOPER
Nortek
4 years of experienceWhen You Need Instant Remote Access
Rating: 10 out of 10
August 26, 2024I use TeamViewer daily to remote into clients computers and fix problems. It does have its quirk sometimes, but generally it works very well. My partner also can collaberate w...
Yvonne Graber
Executive - Professional Services
President, Owner
Computer Community Hospital
15 years of experienceUse of TeamViewer
Rating: 10 out of 10
August 26, 2024Teamviewer is very important in our organization so that N3 support can assist our field analysts in activating and/or supporting the equipment to investigate any issues that ...
TeamViewer Reviewed
Rating: 7 out of 10
August 26, 2024I would use teamviewer to transfer files, print documents at the office from a remote location, access files from my desktop on my laptop for reference or information needed t...
DAVID YERKS
Project Manager - Engineering
Estimator/Project Manager
Bills Custom Fab, Inc.
8 years of experienceTeamViewer - a tool to expand business boundaries beyond geographic boundaries.
Rating: 10 out of 10
July 31, 2024Creating stable and fast international Links to Windows server systems at our customer side to support their system function, system setup and comprehensive data analysis. We ...
TeamViewer - Brings Teams Closer
Rating: 8 out of 10
April 1, 2024We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through TeamViewer and works very satisfactor...
Verified user
Employee
4 years of experienceTeamViewer - Effective and easy remote access solution for IT support
Rating: 6 out of 10
March 30, 2024TeamViewer is used to manage all our clients and support users with all kinds of IT issues in our company. As we have offices in 4 different locations, users who are on the ro...
Ernst Sinnegger
Team Lead - Information Technology
IT Team Manager
Hillebrand Baufirmengruppe Holding GmbH
10 years of experienceTeamViewer, the invaluable IT tool!
Rating: 9 out of 10
March 1, 2024TeamViewer is our go-to for remote access and one-off application installation for the enterprise! It has become an invaluable tool for us to manage our now fully remote worke...
Max Segal
Professional - Information Technology
Computer and Information Systems Manager
XYZ
8 years of experienceTeamViewer, Remote to the Future
Rating: 10 out of 10
February 21, 2024We use TeamViewer to control and work on employees computers. We have about 15 remote workers and TeamViewer works great. We can install software, Chat, and pretty manage the ...
Robert Holman
Account Manager - Information Technology
Network Administrator/ IT Operations
Automated Products Inc.
2 years of experienceTeamViewer Looks Good
Rating: 9 out of 10
February 16, 2024We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very reliable and easy to use and good speed ...
Verified user
Administrator
12 years of experienceTeamViewer for all
Rating: 5 out of 10
February 9, 2024We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another location may have. Due to the demand for ...
Verified user
Manager
5 years of experienceTeamViewer is essential for me to provide remote IT support
Rating: 9 out of 10
February 5, 2024We use TeamViewer to provide tech support for problems that don't require a home visit, or where a home visit would be more trouble than it is worth. These appointments can be...
Verified user
Employee
3 years of experience
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Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Session record
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate File transfer highest, with a score of 8.5.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(2518)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Seamless Communication: Users have praised TeamViewer for its seamless communication capabilities, including a variety of options such as chat, call, and video that enhance interactions with remote clients. The augmented reality feature was particularly highlighted for its usefulness in addressing hardware and cabling problems.
Efficient Remote Access: Reviewers emphasized the platform's efficiency in accessing and controlling remote laptops and computers, significantly aiding in issue resolution. They also lauded TeamViewer for its comprehensive remote access features and ease of use.
Fast and Secure Connection: Customers appreciate the fast and secure connection provided by TeamViewer, along with the reliable chat feature for smooth support sessions. The monitoring and asset management capabilities were also appreciated for enhancing the remote access experience.
Connectivity Issues: Users have reported frequent interruptions with other calling software during connections, slow connection speeds, occasional connection failures, difficulties in matching versions for smooth operation, and challenges with remote connections via proxies.
User Interface Concerns: Some users have expressed dissatisfaction with the recent changes to the user interface, citing difficulties in displaying two monitors as desired, inconsistencies across different versions in starting screens, a need for a simpler UI layout that is more intuitive for end-users with locked admin privileges, and slower app startup times affecting efficiency.
Cost and Pricing Challenges: Reviewers have raised concerns about high costs associated with licensing limitations impacting concurrent session restrictions tied to pricing plans. Additionally, there is dissatisfaction with pricing structures and challenges faced when attempting to cancel subscriptions.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
TeamViewer - a tool to expand business boundaries beyond geographic boundaries.
Rating: 10 out of 10
July 31, 2024
CA
Vetted Review
Verified User
5 years of experience
Creating stable and fast international Links to Windows server systems at our customer side to support their system function, system setup and comprehensive data analysis. We also use the tool when we invite potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform to show them the potential benefit.
- Give us internationally active remote access to DIAMES servers at customer side for support issues.
- Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
- Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
- Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
- We are dealing with DIAMES customers in China, Europe and USA.
- DIAMES is a Windows server based environment. With TeamViewer we can create a remote access to a life system environment.
- With a strong and fast internet access TeamViewer enables us response time to actions like we would be on site.
- TeamViewer is for us more reliable and more secure than a Anydesk access.
- Our customer have been very happy about our support when Corona did not allow us any on site visit too.
N/A
N/A
N/A
N/A
100%
10.0
N/A
N/A
N/A
N/A
- Very positive is the fact for complete remote support for our customers. All the time not only because Corona restrictions.
- Offering potential new customers a complete view into a life DIAMES system without physical travel for both parties.
- Getting better support from third parties by sharing a concrete software problem live.
- TeamViewer did become an important part of our business life.
- Using TeamViewer for supporting our customers on a 24-hour base have given us many additional DIAMES projects to compete against competitors.
Immediate on day one, using TeamViewer.
SSO or TFA. We shall work on it and beliefe that strong security features will always be a mandatory element serving our DIAMES customers remotely with TeamViewer. We like to be a very satisfied user of TeamViewer for many years in the future too. There is no point and element that disapoint us on the existing TeamViewer functionality.
Yes it has been my decision that I don't regret at all.
Protected contact with remote Windows Servers.
Yes for sure.
1
Only me based on my function.
3
From one PC for remote contacts in the network when required to have a remote contact. Registered in my name.
- Remote access of customer Windows servers.
- Sharing a link to a DIAMES life system with potential new customers.
- Sharing access for a third party to our development environment
- Unrestricted access to Window servers with our application at customer side.
- Unrestricted access to Window servers with our application for potential new customers.
- Sharing live an IT problem with a third party.
- With new IT tools and features as announced by Apple and Microsoft.
Yes
AnyDesk and a former product with TeamViewer functions about 10 years ago. That product doesn't exist anymore.
- Cloud Solutions
- Scalability
- Ease of Use
No. We have what we need with TeamViewer.
- Implemented in-house
No
Change management was minimal
Everything started to work easier!
- No problem at all.
- Online Training
- In-Person Training
- No Training
As expected without any problem! Training base on using an App is the most efficient way to learn how a product works. There are many third party supporters for Teamviewer courses available that can give additional ideas how to use Teamviewer for specific functions and features as we did require in respect of our usage.
Current Teamviewer delivers what we require. Therefore, we have no recommendation for the Teamviewer team. Cary on with your best practise. There is no competitive product on the market that has equal function and features available like Teamviewer. Cary on the path of success and delivering of functions and features. We shall like it.
Some - we have done small customizations to the interface
To support our Chinese customers better. With the help of a third party.
Some - we have added small pieces of custom code
To get better support of our Chinese customers.
As mentioned third party support for better support for our Chinese customers.
No. Don't think that we would need it.
No
About a year ago when we had problems connecting to a windows server in China. Finally it had been a network issue and not a TeamViewer problem.
- Access to remote windows servers.
- Sharing with TeamViewer remotely the access of one of our life platforms with potential new customers.
- Quick availability of a secure access to a remote Windows server.
- Easy file transfer to distribute DIAMES updates.
- Scaling of window size and resolution.
- None
Yes
Use it very seldom because i need a big screen to work as required. The mobile interface is for our case a nice dinky toy only! We need a big screen and associated resolution to work. Some life graphical DIAMES tools can only be used with related screen and resolution features.
- Our DIAMES application
- SQL server features
- KI tools for production activity analysis
Very easy.
- Currently no
- File import/export
- Single Signon
We are happy what we have available thus far.
Nothing. We are happy what is there.
All is fine thus far.
Yes
Very easy!
- Some minor weak functionality has been fixed for us too.
- Nothing that we are aware of.
No
No
TeamViewer 9
Rating: 8 out of 10
October 15, 2021
FF
Vetted Review
Verified User
6 years of experience
Across the whole organization. Mainly Support
- Gives me full access to other computers
- I can remotely help any user on any OS
- Teamviewer optimizes speed and quality when remotely connected
- I like the fact that I have control over the mouse keyboard and can at the same time talk to the person who I am helping
- IT Support saves a lot of time.
Teamviewer is easy to set up for a non technical person because it provides you an ID and Password that can be forwarded. Also no need to open ports or forward anything in the firewall
TeamViewer is fantastic for providing customer support.
Rating: 10 out of 10
March 10, 2015
TL
Vetted Review
Verified User
1 year of experience
At OceanSky Web Design, I use TeamViewer to provide web consulting services to my clients. Even when they live out-of-state, I can show them examples of websites or get feedback about content they want on the website. I can use it to train clients on how to use and update their WordPress site or I can teach them how to install advertising. It even comes in handy for fixing computer issues that friends, family, or clients might be experiencing. TeamViewer is a huge help.
- Easy to install.
- Easy to use and understand.
- Provides a way to share access remotely to a clients computer who needs help.
- Speeds up development time on new websites.
- Increased productivity
- Better customer service
- WordPress,Web CEO
I use TeamViewer almost exclusively for customer support.
TeamViewer - The One Stop Shop for Remote Access
Rating: 10 out of 10
November 26, 2014
JP
Vetted Review
Verified User
3 years of experience
In our organization we use TeamViewer a great deal because we are a global company. It is utilized mainly for connecting to computers that are overseas where the users are not always available to help us gain access to their computers. We also use the software as a method to connect remotely when other remote assistance / access tools don't function effectively. A couple examples of this is when there is an extremely slow connection or when a computer has been infected with a virus and needs to be rebooted in safe mode and then accessed again remotely.
- Speed of the connection: The speed that TeamViewer allows the screen to refresh is very helpful especially when connecting to computers all around the world. This is the fastest software as far as screen refresh that I have ever used. All other software has a lag due to the speed of the connection. I have never run into an issue with Teamviewer.
- File Transfer: The file transfer capability that TeamViewer has is a very nice thing to have. When working on systems that are in a location where the user is not able to assist you due to the time difference or schedule conflicts, this becomes very useful for copying install files to the computer while the computer is not connected to the company network.
- View-ability of dual monitors: This feature is invaluable. In the earlier versions of the software it wasn't an option. Ever since version 7 I believe you have the option to view more than 1 monitor should the end user have more than one connected to their computer. This is very useful when working on computers remotely because of the convenience.
- Able to restart the computer in safe mode: This feature has allowed me to connect to numerous computers that were very infected with a virus which was preventing other remote software tools from successfully establishing a connection. Allowing the connection to be re-established after prompting the "restart in safe mode" has saved endless hours in downtime for our end users.
- Account / System Management: If you create an account, which you should do to get the full functionality out of the program, you can do so much more. Once you are signed in you can create groups which can be based upon the systems locations. Within that you can include your different systems and configure the separate instances to save the ID and password so it connects automatically when you double click on the system. You can name the system with the user's name which makes connecting / searching for a users computer simple.
- TeamViewer has increased our efficiency / reliability as a customer technical support desk. We are able to resolve issues much faster and with greater ease than with any other remote support software.
- TeamViewer has allowed us to add a "Remote Desktop" link on our website that is fully customizable that allows us to establish a remote support connection with our customers and individuals that use our software. This is something that has improved our customer service because before TeamViewer we weren't able to do anything as far as computer technical support with our outside customers that were not on our network.
- Being able to connect to user's computers while they are away on vacation, working at home due to sickness or inclement weather is invaluable. We are thankful for TeamViewer especially when other remote access software wouldn't work because the reason that they are calling is because their VPN software (their link to the network) isn't working. This isn't an issue for TeamViewer because a connection to the same network isn't needed for a connection to be established.
TightVNC, SCCM and IntelliAdmin are very good remote access software solutions for connecting to computers that are on the same network no matter if the network is spread out over the U.S. Once you go to a global scale, the programs still work but the speed is greatly reduced. This is where TeamViewer steps in and shows what a remote access tool really should do. I sound like I'm in marketing for TeamViewer but that is truly how I feel about the software.
25
The business functions that use TeamViewer are Sales Support, Purchasing Support, Helpdesk Support, Analyst Support, Executive Support. There are many times that TeamViewer is used for remote access support when a need arises to connect to computers that are at locations internationally. Our customers and business partners that are outside of our network also find that us having this capability is very valuable.
3
When supporting TeamViewer I think of what is needed to assist end users in purchasing support and sales support when it comes to the basic functionality of the software. There is not much need for them to use the more advanced functionality of the software as all they typically need to do is connect remotely to the computers of the individuals that they are assisting.
- Connecting remotely to computers that are located in different countries: This is essentials because of the time difference that makes it difficult to have end user assistance on the foreign countries end. This software allows us to work on the computer without any interaction needed with the end user.
- Connecting to a computer that is infected with a virus or spyware: This software allows us to remotely resolve virus issues whereas before we utilized this software all of these computers needed to be sent back to our headquarters where they could be repaired, meaning that the end user had at least 2 days of downtime.
- Connecting to users that are outside of our network without any working method of getting connected to the network: All of our other remote access software requires the systems to be located on our network. If they are not connected to the same network a connection cannot be established. TeamViewer makes a connection possible.
- TeamViewer makes it possible for us to connect to customers and business partners from all around the world and assist with issues on their computers related to the installation / functionality of our software. We never knew that was going to be a possibility.
- Connecting to computers that are infected with a virus that is making the computer unusable was something that we weren't expecting. That was something that was a nice surprise.
- With TeamViewer, eventually it may be possible and effective to allow the technical support folks to work from any location in the world because of the speed and effectiveness of TeamViewer.
No
- Price
- Product Features
- Product Usability
The most important factor in why we decided to purchase TeamViewer was because of the availability of a Quick Support tool which could be linked to our website and then in turn could be used to support our customers and business partners around the world. This was the main concern and why we were looking for a new remote support solution. The rest of the great features we discovered after using the software.
I don't believe that I would change anything regarding the evaluation / selection process that we went through except maybe just going ahead with the purchase and integration sooner. As much as this software has improved our customer service and increased our efficiency, the cost of the software is out of the question. It is well worth every penny.
- Self-taught
The software was fairly easy to understand and learn while on the job without proper training. Learning the different features on my own made it interesting and more rewarding. It didn't take long to learn the ins and outs of the software since I use it so frequently. I would recommend this approach to others because you don't need to spend money on training for this software if you have any background / knowledge or remote tools at all.
I was having trouble with two remote systems taking the same ID so when I would try to connect to one of the computers it would connect to one or the other. This was an issue that I reported and they had already seen the issue and knew how to fix it. They had me up and running again on both systems within a half hour.
- Initiating connection with computer: All you need to do is have the ID and password of the computer / device that you're attempting to connect to and you're in. There is nothing complex or complicated about that process. Very easy for a person with any computer knowledge.
- File Transfers: File transfers are very easy to initiate. All you need to do is drag and drop a file or folder from your computer onto the screen that you're connected to and the transfer process initiates automatically.
- Connecting to multiple screens: The process of connecting to multiple screens is very easy. On the top bar in the screen that you're connected to there are many options. With one click you can switch between multiple screens or view the entire desktop at the same time.
- Keeping all computers in your account up to date: When you create an account in TeamViewer to save all of your connections, there currently is no way to perform a remote update to the remote computers TeamViewer software. You must connect to the computer and perform a manual update. This adds difficulty.
- When setting a password on the remote computer it is a bit cumbersome when the user on the remote system is not an administrator on the computer because you need to log off of the system, log in as the administrator on the computer, add the user as an administrator and log back in as the user just to allow TeamViewer to start up during the start up of Windows and use a static password which you can set on the connection account. It takes a few steps to get it to work nicely in this situation but I haven't run into it too many times.
- I have run into an issue when doing a manual update on a computer where the software doesn't properly perform the update and then it throws errors constantly. When this happens I try running the update again as another user that is an administrator on the computer, I try uninstalling the software completely and removing all files from Program Files. Nothing seems to correct the issue. This has maybe happened 5 times since I started using the software so it isn't a big concern.
Yes
I have used the mobile interface both on my Android phone and on my iPad. The interface works well on both devices. What I would like to see on both of them is rather than the cursor being something that you control like a mouse with your finger it would be nice if the cursor would be right under your finger and where you tap is where the mouse would be and would select what your finger is on. I think that would increase the efficiency of using the interface. The speed is great on the Android no matter if you're wireless or on the mobile network.