TeamViewer

TeamViewer

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
TeamViewer

Overview

Recent Reviews

Great All-In-One solution only if you use it all

7
May 05, 2022
We used TeamViewer as a remote desktop access to get support users with the different solutions they're using. It was deployed across all …
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Quickly connect to remote computers

10
April 29, 2022
TeamViewer and Tensor provide remote tools that enable support staff to quickly start sessions, elevate permissions, and fix issues. We …
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Good tool for desktop accessing

8
April 11, 2022
We are using TeamViewer for connecting with colleagues. TeamViewer helps to share screens and talk with colleagues. Connecting remotely …

Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Popular Features

View all 14 features

Screen sharing (280)

9.1
91%

Over-the-Internet remote session (276)

8.9
89%

File transfer (265)

8.2
82%

Instant message (245)

7.8
78%

Reviewer Pros & Cons

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Video Reviews (7)

Record

Pricing

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Remote Access

$24.90

Cloud
1 user, 3 computers

Business

$50.90

Cloud
1 user, up to 200 managed devices

Premium

$102.90

Cloud
50 users, up to 300 managed devices

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en-us/buy-now

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Remote Administration

8.2
82%

Product Details

What is TeamViewer?

The TeamViewer suite of remote connectivity, augmented reality, IT management, and customer-first engagement solutions empowers you to connect to any device to support anyone, any process, or anything — from anywhere, anytime. The company says its solution offers secure remote access, support, control and collaboration capabilities for online endpoints of any kind. The vendor says TeamViewer has been activated on more than 2.5 billion devices and serves at least 40 million concurrent connections at any time.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

TeamViewer Video

Introduction to TeamViewer

TeamViewer Integrations

TeamViewer Competitors

TeamViewer Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Comparisons

View all alternatives

Frequently Asked Questions

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

What is TeamViewer's best feature?

Reviewers rate Screen sharing highest, with a score of 9.1.

Who uses TeamViewer?

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews

(1-25 of 318)
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Ankit Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • TeamViewer eases the remote diagnostic. Our IT team can help other employees remotely.
  • It saves a lot of our time and improve the productivity.
  • We can do other tasks remotely as well, like remote printing, and file sharing using TeamViewer. It works efficiently.
Steve Lollar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Helped us during COVID protocols, where we were able to provide touchless support and software installs
  • Provide support to essential personnel that run our business, such as retail locations, food service, payroll, and our other river outposts.
Mohammad Mashmoushi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Thanks to quick access & remote support to both our employees & clients - existing & new, we've managed to secure nearly 28% more clients in Q1 of this year compared to the Q4 of last year.
  • Overall satisfaction from both our company's employees & clients when it comes to resolving system hindrances & swift operability.
  • Work obstruction has significantly decreased in terms of remotely assessing & fixing system-related problems of our employees.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Our ROI on since purchasing the TeamViewer Corporate license has been 120%.
  • The physical trip our support has to make to end users' desks has been minimized to less than 5%.
  • The integration TeamViewer has with Malwarebytes and Monitor and Asset Management is another great feature that has increased our IT team's productivity.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • TeamViewer has allowed us to cut our contracted remote support staff saving thousands of dollars on support costs overall
  • TeamViewer provides all the functionality of an enterprise grade endpoint protection tool at half the cost
  • TeamViewer can be used also as a meeting and collaboration tool as an added feature to the remote software
  • TeamViewer allows us to remotely manage and access our core server infrastructure, allowing for less time in-front of the servers cutting travel and overtime costs