TeamViewer
Top Rated
TeamViewer
Starting at $6.95 per month (billed annually)
View PricingOverview
What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Read moreRecent Reviews
How TeamViewer Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
View all 14 features- Over-the-Internet remote session (292)9.090%
- Screen sharing (297)9.090%
- File transfer (280)8.282%
- Instant message (257)7.878%
Reviewer Pros & Cons
View all pros & consVideo Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
View all pricingRemote Access
$6.95
Cloud
per month (billed annually) 1 Licensed User
Business
$34.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://service.teamviewer.com/en…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $6.95 per month (billed annually)
Product Demos
Getting Started with TeamViewer - Remote Control
01:32
Getting Started with TeamViewer - TeamViewer Account
01:54
Getting Started with TeamViewer - Management Console
02:27
Digitalizing processes across the entire value chain with TeamViewer
02:20
Getting Started with TeamViewer Remote Access
03:24
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
Introduction to TeamViewer
Getting Started: TeamViewer Account
Getting Started: Management Console
Digitalizing processes across the entire value chain with TeamViewer
Getting Started: Remote Access
TeamViewer Integrations
- LiveChat
- Microsoft Teams
- Microsoft Intune
- Microsoft Dynamics 365
- ServiceNow IT Service Management
- Zendesk Chat
- ManageEngine ServiceDesk Plus
- Cherwell Service Management
- Jamf Pro
- Sophos Mobile
- Miradore
- Freshworks
- Zendesk Support
- Jira
- Salesforce
- EloView
- Apptec360
- Zoho
TeamViewer Competitors
TeamViewer Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $6.95.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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We have deployed it on all of our desktops for easy troubleshooting access for quick support for both the end user and our Help Support staff.
It was easy to setup and use. We are able to support laptops, desktops, and phones with a click of a button. Super fast and steady connection.
Allows for more than one connection so I can do more than one support call at a time.
- Quick Support to desktop.
- Scheduling meetings with video and phone support.
- Sharing a desktop for meeting.
- Maybe forcing the two-factor mode.
- More information in regards to privacy issues and notifying the end user.
- Maybe some videos for the end users.
69.0909090909091%
6.9
- Quick remote support to the end users. Helps us both resolve issues on a timely matter.
- TeamViewer 13 gave us more flexibility with many devices.
- Migration from TeamViewer Corporate 12 to TeamViewer Corporate Subscription. Saved us 50%.
- Their sales and support team where easy to work with and get this done.
I've used all three above for many years. I switched over to TeamViewer for a couple of reasons.
1. Cost 2. Support 3. Product changes. TeamViewer offers nearly all what the three products above do all in one price.
1. Cost 2. Support 3. Product changes. TeamViewer offers nearly all what the three products above do all in one price.
LogMeIn was getting more expensive and giving less. Their support team was also not as quick to resolving some issues we had with our accounts.
Worth the money and easy to use.
I have been able to track and update over 200 + desktop and laptop both at our main office and off-site.
Its been very helpful during covid-19. I've been able to support staff who have had to use their own devices.
Including supporting some Iphones. Just renewed again this year and the price remained the same. So very happy with it overall.
No technical issue using it.
Yes, We have taken advantage of the 2Factor feature. Works well no issues. Just an added security which is nice and its part of the software at no extra cost. which is nice.
No premium support have been a long user of this product. First time customers may want to add it for the first year and if your company is large with my endpoint and users.
Teamviewer will boost your production and lower your time with each support call. Worth the investment.
Great product and good price. Easy installation and steady outcome.
5
5 Admin and 350 endusers
3
Full Desktop and network support for over 350 end users. Including remote support for home end users. Must have strong hardware and software knowledge. Including networking supports.
- Remote home support.
- Internal support.
- Quick and easy to connect to any platform.
- Mobile Support
- File transfers
- Group meeting and chats
- Secure transfers
- Secure Remote Access for end users
Yes
It replaced logmein and logmein central a few years ago. Cost was the biggest thing for us since we are non profit org.
But I did find it more easier to use than logmein.
- Price
- Product Usability
Cost was the number 1 factor and they ease of use.
not sure, but using it for at least 30days help evaluate a product. For me anyway. It lets you see how many ways you can use it.
- Implemented in-house
Change management was minimal
we pushed out the msi package.
- no training
yes for me it was. But the do have some nice vidoes
Think of groups names and devices so you can keep everything neat
Some - we have done small customizations to the interface
Logo,Color and quick link connection
none that I can think of now
was not needed for us. We been using it for over 7 years. We pretty much know how to resloved any issues and if not we use the help and FAQ or videos on the website.
No
When trying to remove a Admin staff that left and we had a slight releasing the account. After a few emails problem was fixed.
- Quick connect links for end users to install
- Being able to have more than one connection to support any given time
- Keeping track of support calls
- MAC setup is little harder to have the end user setup due to the Privacy and permission needed.
Yes
Have use it many times. It came in handy when trying to help and end user load a work app. Since end user could not get it to work.
- none at this time
- AD maybe
- outlook365
Yes, Microsoft support it
- File import/export
- Single Signon
Test one machine first before deploying system-wide
yes, got what i wanted for our company.
Think what features you are looking for and ask many question. Don't buy what you don't need or use.
Yes
Always like to have the current version.
- stay up to date
- easy desktop access
- no end user support needed
- stay current
No
No
July 06, 2021
Kuhltech Computers Loves TeamViewer
In my company I support Users in a range of environments from residential to industrial and every where in between. TeamViewer has given me the flexibility to be in multiple places at once and provide top notch remote support and monitoring for my clients. Without its robust options, I wouldn't be able to accomplish half of what I do in one day. There are a lot of programs out there that provide a method to remotely access a computer, but none that I have found that work so fast and seamlessly with the ability to transfer files quickly and securely. And with the IT Brain module I can be proactive in knowing what patches or updates I need to make for clients, which is a great way to drum up more work when things are slow and give the client a feeling that you are always looking out for them.
- The first time I used TeamViewer, the biggest thing that blew me away was the speed! Going from Windows Remote Desktop and WINVNC, TeamViewer was so much faster and had so many more options.
- The Ability to remotely reboot a computer into safe-mode! I have used this function so many times for remotely removing viruses for clients.
- The ability to adjust your experience settings based on what your connection speed is. I work on systems where the internet connection leaves a lot to be desired, and this is a wonderful function.
- A full featured communication panel. Not only can I chat with my users, but I have Voip and video chat too!
- I can record my sessions!
- Not really sure there are any if there are I haven't thought of them yet. Maybe the price its a little on the expensive side, but after using it for a while on the free trial I just had to buy it. I couldn't live without it.
76%
7.6
- I can help clients from anywhere - even from my phone while at the store.
- TeamViewer has more than paid for itself with the ability to provide remote support to multiple clients at once.
There is nothing out there that I have found that has all of the features and the speed and flexibility.
after setting up my customized Teamviewer host i have set this up as a link from my business website and install is as simple as 2 clicks
Absolutely in the crazy world full of hackers you need to have multi factor on everything this is another reason why i love teamviwer i feel secure in using it and installing this on my clients machines
- Implemented in-house
We initially purchased TeamViewer for remote assistance for Help Desk users and remote server administration. We now have begun using the software for web conferencing and recording.
- High quality recordings are very small (Web Conferencing)
- Web Conference attendees can use an In-Browser flash viewer or a one-time executable viewer
- Mac and Windows QuickSupport clients
- The TeamViewer client also works as an Instant Messaging platform
- Remote sessions can be shared with other team members
- Constantly evolving (both VoIP and Web Conferencing are new features since we first purchased the product)
- Newest version is kind of pushy about trying to get you to purchase their ITBrain product
- Linux version uses Wine, would like to see a native executable like the Mac version
- Add back the ability to enable/disable Direct-In
- Lower costs for web conferencing
- Faster resolution time on help desk tickets
- Increased off-hours coverage
Most of TeamViewer's competitors (GoToMeeting, GoToAssist, WebEx, MyTrueCloud) are priced on a per-month basis. Some companies (like WebEx) also do not allow licenses to "float", they require that the license is tied to a specific user. This simply did not fit our use case. TeamViewer's channel based licensing is more suited for environments where there is an occasional need for web conferencing or remote assistance.
Remote Assistance features are used by the entire IT department. Some of the Web Conferencing features are used by various individuals in the organization when the need presents itself.
1
Basic IT
- Remote Assistance
- Web Conferencing
- Remote Server Access
- Remote File Transfer
- DR Site Administration
- Mobile Device Support
Yes
Replaced GoToMeeting. Overall cost of TeamViewer was cheaper on an annual basis. Gives us both web conferencing and remote assistance features.
- Price
- Product Features
- Product Usability
We initially used TeamViewer for remote assistance. The new features (web conferencing and VoIP) have improved the products usefulness for us.
We evaluated several solutions. TeamViewer simply came out as the best solution for our needs and our budget. I wouldn't change anything.
- Implemented in-house
No
Change management was minimal
Since we originally intended to provide remote assistance which was not provided before, there was no change from a previous system.
- Needed to train our staff (about 1 hour)
- Deploying the QuickSupport executable to end systems
- Self-taught
Yes, there are several good documents on the TeamViewer site that allowed us to create our own training.
No
We haven't seen a need for more support than we get with our current license.
I've only had one time that I needed support from TeamViewer and it was for a beta version. Their support provided an acceptable solution and the problem was fixed once that version was out of beta.
- QuickSupport allows for you to use a code and pin for accessing remote systems
- Custom QuickSupport also adds the ability to tie a QuickSupport executable to a user id...no need for code and pin
- The in-browser viewer for web conferences is a better solution than most
- I would like a way to disable specific system alerts without purchasing the ITBrain product
Yes, but I don't use it
- Help Desk
This is what TeamViewer was built for, so the integration was painless.
Yes
Yes, TeamViewer is generally pretty good about compatibility with previous versions.
- Windows 8 Support
- Nothing yet, but they are always impressing us with their new features
No
No