TrustRadius: an HG Insights company

TeamWave

Score6 out of 10

3 Reviews and Ratings

What is TeamWave?

TeamWave offers a way to manage sales, projects, team, clients and marketing on a single platform. It is a work management software for small businesses, with features encompassing project management and CRM capabilities.

Media

Screenshot of the TeamWave sales pipeline.
Screenshot of deals, presented in TeamWave.
Screenshot of TeamWave in time tracking.
Screenshot of TeamWave on mobile.

1 / 4

Screenshot of the TeamWave sales pipeline.

Top Performing Features

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.6

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8.5

  • Task management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 8.2

Areas for Improvement

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8.1

  • Customizable reports

    Users can create reports and dashboards unique to their needs.

    Category average: 8.1

  • Mobile access

    Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

    Category average: 7.8

Perfect CRM if you are researching cost effective tools

Pros

  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards

Cons

  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.

Return on Investment

  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring

Alternatives Considered

LeadSquared and HubSpot CRM

Other Software Used

LeadSquared, HubSpot CRM

Usability