Our customers are better served than ever with TelebuHub
We have been using TelebuHub for a few months now and we find it a fantastic software for online customer care, it has omnichannel support …
Overview
What is TelebuHub?
TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying…
Recent Reviews
Pricing
N/A
Unavailable
What is TelebuHub?
TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat.…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.telebu.com/hub
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
1 person also want pricing
Alternatives Pricing
What is Freshdesk Contact Center?
Freshdesk Contact Center ( Formerly Freshcaller) is a call center software for startups and small teams. Fresh Contact Center aims to enable businesses / teams set-up and run a call center without spending a lot of time and money. It is suited for phone teams of size 1- 30.Users can create custom…
What is NICE CXone?
NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management,…
Product Details
- About
- Competitors
- Tech Details
What is TelebuHub?
TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat.
When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these expectations are met.
TelebuHub is equipped with all the features and excellent contact center software needs, such as:
Call Routing
Call Recording
Call Management
Assessments
Collaboration
Call Center Management
Call Monitoring
Automatic Call Distribution
Call Logging
Call Sharing
Call Reporting
Chat / Messaging
Call Results
Call Transfer
Callback Scheduling
Call List Management
Action Management
Alerts / Escalation
Caller Identification
TelebuHub Features
Contact Center Software Features
- Supported: Agent dashboard
- Supported: Validate callers
- Supported: Outbound response
- Supported: Call forwarding
- Supported: Click-to-call (CTC)
- Supported: Warm transfer
- Supported: Predictive dialing
- Supported: Interactive voice response
- Supported: REST APIs
- Supported: Call scripts
- Supported: Call tracking
- Supported: Multichannel integration
- Supported: CRM software integration
Workforce Optimization (WFO) Features
- Supported: Inbound call routing
- Supported: Recording
- Supported: Quality management
- Supported: Call analytics
- Supported: Historical reporting
- Supported: Live reporting
- Supported: Customer surveys
- Supported: Customer interaction analytics
Omnichannel support Features
- Supported: Email
- Supported: Voice (phone)
- Supported: Live chat channel
TelebuHub Video
TelebuHub Overview
TelebuHub Competitors
TelebuHub Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | India, USA, UAE |
| Supported Languages | English |
