TrustRadius Insights
TeleCMI is a software that has proven to be a valuable tool for businesses in solving various telecalling and customer communication …
Starting at $1,000 per year Upto 4 Users
View PricingOverview
What is TeleCMI?
TeleCMI provides business voice solutions for sales. The cloud-based telephony communication platform is designed for companies and aims to increase sales' productivity and streamline operations. Their products are tailored to provide business phone systems for startups, SMEs, and enterprises.TeleCMI integrates…
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Get StartedPricing
Business Voice Basic
$0
Cloud
per month per user
Business Voice Premium
$15
Cloud
per month per user
Business Voice Enterprises
$25
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.telecmi.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $1,000 per year Upto 4 Users
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is TeleCMI?
TeleCMI provides business voice solutions for sales. The cloud-based telephony communication platform is designed for companies and aims to increase sales' productivity and streamline operations. Their products are tailored to provide business phone systems for startups, SMEs, and enterprises.
TeleCMI integrates with the user's CRM and helpdesk tools to enable a hassle-free transition to the system. It boasts robust global network connectivity, with international numbers available in over 70 countries and across 10,000 locations. The vendor further states that their partnership with network operators drives superior voice quality with zero latency, to ensure an uninterrupted communication experience.
TeleCMI Features
Cloud PBX Features
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Call reports
Call Management Features
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Audio conferencing
- Supported: Instant messaging
Additional Features
- Supported: Call Queuing
- Supported: Multi Level IVR
- Supported: Call Masking
- Supported: Click To Call
- Supported: Call Monitoring
- Supported: Custom Caller ID
- Supported: Personalized Greetings
- Supported: Custom Music and Message
- Supported: Skill Based Routing
- Supported: Voicemail
- Supported: Customized Report
- Supported: User Intercom
- Supported: Sticky Agent
- Supported: Text To Speech
- Supported: Multiple Call Flow
TeleCMI Screenshots
TeleCMI Video
Introductory Video
TeleCMI Integrations
TeleCMI Competitors
TeleCMI Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Asia, North America, Europe, UAE, Europe, |
| Supported Languages | English |
TeleCMI Downloadables
TeleCMI Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 45% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
TeleCMI is a software that has proven to be a valuable tool for businesses in solving various telecalling and customer communication challenges. Users have found that consolidating incoming calls into one number greatly simplifies marketing efforts and allows for better tracking of call logs. With the software's efficient call monitoring features, users can easily track customer care and respond to calls promptly, improving overall customer service. The platform's excellent calling quality ensures smooth handling of inbound and outbound calls, further enhancing the user experience.
One of the key benefits reported by users is the ability to automate customer support call flow, resulting in seamless customer outreach and efficient helpdesk functions. This has been particularly valuable during the pandemic when employees are unable to work in the office, as TeleCMI enables call connectivity and resolves any related issues quickly. Additionally, businesses have successfully implemented backup call management and virtual contact centers in the cloud, providing work-from-home options for employees.
The support team behind TeleCMI has received praise from users for being responsive, supportive, and guiding throughout their experience with the software. Customers appreciate the prompt delivery of custom requests, allowing them to create value-added services for their clients. With advanced call monitoring features like call recording and multiple virtual number tracking, businesses are able to analyze call records, assess response quality, and follow up systematically until inquiries are converted into tangible results.
Overall, TeleCMI has demonstrated its ability to solve various business problems such as streamlining telecalling operations, managing client communication efficiently, ensuring team monitoring and quality assurance, and enabling smooth customer support functions. It has provided a high return on investment and proven effective in converting leads into conversions for businesses across different industries.
Users have made several recommendations for TELECMI based on their experiences with the product. Firstly, many users believe that TELECMI is a strong recommendation for cloud telephony solutions. They appreciate its functionality and reliability in providing communication services over the internet. Secondly, users have found TELECMI to be a good application for promoting businesses in a competitive environment. It offers features that help businesses stand out and reach their target audience effectively. Finally, users value the good service provided by TELECMI. They have had positive interactions with the support team and feel satisfied with their overall experience. In conclusion, users recommend trying TELECMI as it is considered a good product with dependable service for cloud telephony needs.