Name: TeleCube
Author: Claude ICT Poland

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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TeleCube, offered by Claude ICT Poland Sp. z o.o., is a virtual phone system designed to efficiently manage incoming and outgoing calls, as well as internal communication for businesses of all sizes. According to the vendor, this cloud-based telecommunication solution can be easily implemented and expanded to meet the needs of growing businesses. TeleCube caters to various professions and industries, including professional services, healthcare, e-commerce, customer service, and education.

## Key Features

**Scalability**: According to the vendor, TeleCube offers a scalable solution that can be easily implemented and expanded as your business grows.

**Easy Management via 24/7 Customer Panel**: TeleCube provides a user-friendly web-based control panel that allows users to manage their phone system easily. The vendor claims that users have 24/7 access to the control panel, providing flexibility to make changes and updates at any time.

**Affordable Features and Numbers**: TeleCube offers a wide range of features, including IVR, call queuing, SMS messaging, and call recording, at what the vendor claims are affordable prices.

**Integration with CRM Systems**: According to the vendor, TeleCube integrates with popular CRM systems, such as TeleCube CRM, allowing users to streamline communication and have all customer information in one place.

**Phone Numbers from Over 50 Countries**: TeleCube provides phone numbers from over 50 countries, enabling businesses to establish a local presence in international markets.

**Transfer of Existing Landline and Mobile Numbers**: TeleCube offers the option to transfer existing landline and mobile phone numbers to their system. According to the vendor, this allows businesses to maintain their current phone numbers and seamlessly transition to the TeleCube platform.

**Intuitive Call Flow Design Tool**: TeleCube provides an intuitive tool for creating call flow and routing within the phone system. Users can easily design the call routing scheme that suits their business needs, ensuring that incoming calls are directed to the appropriate person or department, as claimed by the vendor.

**Flexible Device Options**: TeleCube offers a selection of devices, including desk phones, softphones, and mobile apps, that can be tailored to business requirements. According to the vendor, this provides users with flexible options to meet their communication needs.

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TeleCube

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Claude ICT Poland

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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TeleCube

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What is TeleCube?