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What is Telegram?

Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts…

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Recent Reviews

TrustRadius Insights

Telegram has emerged as a secure platform for private communication, offering a range of features that have proved invaluable to its …
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What is Telegram?

Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded…

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Product Demos

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Product Details

Telegram Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Telegram has emerged as a secure platform for private communication, offering a range of features that have proved invaluable to its users. Artists, for instance, have found Telegram to be a reliable and confidential means of obtaining their clients' personal details, essential for their work. The app's robust security measures ensure that sensitive information remains protected, allowing artists to communicate, video chat, and text clients without the risk of exposure.

In addition to safeguarding privacy, Telegram's calling feature has been particularly advantageous for international clients. The ability to easily connect with their artists or service providers regardless of geographical location has facilitated seamless communication and collaboration. Small businesses have also benefited from Telegram's capabilities, using it as a communication hub for business supplies and updates among employees. The app's group and channel functionality allow businesses to promote products and services to a wider customer base and collaborate with larger clients through file sharing options.

Furthermore, organizations have embraced Telegram as a preferred communication tool both internally and with foreign clients. Its flexibility, ease of use, and support for various file types have made it ideal for team discussions and interactions. Users appreciate the customization options available within the app and value the high-quality customer service provided by Telegram.

The app's group functionality has proven valuable in various contexts such as coordinating work, facilitating social interactions, or promoting businesses. Its absence of member limits in groups is particularly beneficial for companies with large customer bases or extensive collaboration needs. Moreover, the integration features, including bot and channel APIs, offer additional tools for enhanced communication and collaboration.

Telegram eliminates limitations on file and video sizes while maintaining speed and reliability. Messages are delivered instantly, even when transmitting large files without loss of data. This lightweight design has made it increasingly popular among individuals but also adopted by project managers and marketing teams within organizations.

Overall, businesses find Telegram efficient in centralizing communication across sales and service departments while providing a means for efficient customer interaction, partner collaboration, and project updates. Additionally, the app's proficiency in sharing documentation, receiving customer reviews and suggestions, and delivering high-quality images has proved beneficial for various business needs.

Group video chats: Many users have expressed their appreciation for the amazing group video chat feature in Telegram, allowing them to stay connected with colleagues and loved ones even when they are traveling for work. This functionality has been particularly beneficial for clients who need to actively participate in meetings and feel involved in the decision-making process.

Privacy and security: Reviewers consistently mention the high level of privacy provided by Telegram, which makes users feel secure when sharing personal information. The ability to set messages to self-destruct is especially valued by privacy-conscious individuals, offering an extra layer of protection against unauthorized access.

User-friendly interface: Users find Telegram easy to use and navigate due to its user-friendly interface. They appreciate features like file sharing, audio and video calling, instant messaging, as well as the ability to create channels and groups effortlessly. Additionally, many reviewers highlight how quickly they can update information within these channels and groups.

Difficult Customization Options: Some users have found it challenging to customize their channels in Telegram, particularly when it comes to changing the interaction settings after the channel has been set up and used for a while.

Limited Discoverability of Channels/Groups: Several reviewers have expressed frustration with finding specific channels or groups in Telegram. This may be attributed to the app's privacy features.

Complicated Notification Sound Settings: Users have mentioned that they struggle to figure out how to set different notification sounds for different contacts in Telegram, which can make it difficult for them to differentiate between incoming messages from various individuals.

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Samira Islam Resmi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can transmit photographs, audio, and video as part of their communications; it's quite dependable, and I won't lose a lot of data until I upload or download larger things, as chatting just uses bytes of data. It's speedy; my recipient receives the information as soon as I press the send button, and I can transmit and receive video files up to 1024 MB, as well as many photographs and photos.
April 26, 2022

Telegram is enjoyable

Hamada El Shahat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Telegram one of the best communication means software. The software is used to communicate with others by audio, visual and able to send media and documents. The most strong point for Telegram is the security of your data and information. The application can be customized easily, They offer high customer service and immediate response to your issues and requests. You are able to log in on multiple devices.
September 02, 2021

All about Telegram

MD Rafsanjani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Telegram attached more people in one group. We added lots of travelers to our telegram group. Most of the time they used to talk about our next trip. And when we announce a trip they informed through the group and join into the trip. So it becomes easy for us to promote our business through telegram. there is no limit to add members to groups. That is very helpful to my company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Telegram as a secure connection to talk, video chat, or text clients who want more privacy with their personal information. I need a lot of personal details about my clients in order to create art of their family. Most people don't want this getting out into the world, so this has been a great method for us to communicate while they get the privacy they need! An added bonus has been that I can call my international clients with this app, too!
Hasan Md Ripon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Telegram is widely used across my company. We are a small business dealing with business supplies for some local & MNCs in Bangladesh which requires a lot of collaboration with the client base. Telegram enables us to collaborate among the employee of my company in terms of regular business updates. We have a group and channel for general customer bases where we can promote our business and products. In addition to this, this application helps us in collaborating with my bigger clients in terms of file sharing options.
Rahat Afnan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Telegram for communication among our team members. It supports us with many types of files, and we can keep the original file sizes with quality to share with each other. It's the one flexible platform for us to communicate with each other. And we do communicate with many foreign clients of ours easily as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our organization, Telegram is used almost by every individual to communicate easily with each other. However, the project managers and Marketing Team are using it in a broader scope. It helps create larger groups for sharing the updated documentations among our customers as well as taking their reviews and suggestions. It helps to deliver images with the same quality to the recipient instantly. The app is lighter in size and super fast.
Syed Tauqeer Haider Rizvi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
This is great application to coordinate work and social aspects of interactions. By making group in this application it help our team to debate in same time and adding important information and messages with end-to-end encryption. Useful integration features via it bot and channel APIs. This application has no limitation on file and video size that can be sent by using this apps. After joining any group in this application you can see all messages from day one or start of this group. An application on this channel also can chat, voice and video chat.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In my company, we use Telegram in its Sales department to create transmission lists to inform customers about information about our agency and their projects. We also use it in our service sector, where we use Telegram to communicate with customers and partners informing status about their projects or answering questions.
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