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What is Telegram?

Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts…

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Recent Reviews

TrustRadius Insights

Telegram has emerged as a secure platform for private communication, offering a range of features that have proved invaluable to its …
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What is Telegram?

Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded…

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Product Demos

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Product Details

Telegram Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(88)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Telegram has emerged as a secure platform for private communication, offering a range of features that have proved invaluable to its users. Artists, for instance, have found Telegram to be a reliable and confidential means of obtaining their clients' personal details, essential for their work. The app's robust security measures ensure that sensitive information remains protected, allowing artists to communicate, video chat, and text clients without the risk of exposure.

In addition to safeguarding privacy, Telegram's calling feature has been particularly advantageous for international clients. The ability to easily connect with their artists or service providers regardless of geographical location has facilitated seamless communication and collaboration. Small businesses have also benefited from Telegram's capabilities, using it as a communication hub for business supplies and updates among employees. The app's group and channel functionality allow businesses to promote products and services to a wider customer base and collaborate with larger clients through file sharing options.

Furthermore, organizations have embraced Telegram as a preferred communication tool both internally and with foreign clients. Its flexibility, ease of use, and support for various file types have made it ideal for team discussions and interactions. Users appreciate the customization options available within the app and value the high-quality customer service provided by Telegram.

The app's group functionality has proven valuable in various contexts such as coordinating work, facilitating social interactions, or promoting businesses. Its absence of member limits in groups is particularly beneficial for companies with large customer bases or extensive collaboration needs. Moreover, the integration features, including bot and channel APIs, offer additional tools for enhanced communication and collaboration.

Telegram eliminates limitations on file and video sizes while maintaining speed and reliability. Messages are delivered instantly, even when transmitting large files without loss of data. This lightweight design has made it increasingly popular among individuals but also adopted by project managers and marketing teams within organizations.

Overall, businesses find Telegram efficient in centralizing communication across sales and service departments while providing a means for efficient customer interaction, partner collaboration, and project updates. Additionally, the app's proficiency in sharing documentation, receiving customer reviews and suggestions, and delivering high-quality images has proved beneficial for various business needs.

Group video chats: Many users have expressed their appreciation for the amazing group video chat feature in Telegram, allowing them to stay connected with colleagues and loved ones even when they are traveling for work. This functionality has been particularly beneficial for clients who need to actively participate in meetings and feel involved in the decision-making process.

Privacy and security: Reviewers consistently mention the high level of privacy provided by Telegram, which makes users feel secure when sharing personal information. The ability to set messages to self-destruct is especially valued by privacy-conscious individuals, offering an extra layer of protection against unauthorized access.

User-friendly interface: Users find Telegram easy to use and navigate due to its user-friendly interface. They appreciate features like file sharing, audio and video calling, instant messaging, as well as the ability to create channels and groups effortlessly. Additionally, many reviewers highlight how quickly they can update information within these channels and groups.

Difficult Customization Options: Some users have found it challenging to customize their channels in Telegram, particularly when it comes to changing the interaction settings after the channel has been set up and used for a while.

Limited Discoverability of Channels/Groups: Several reviewers have expressed frustration with finding specific channels or groups in Telegram. This may be attributed to the app's privacy features.

Complicated Notification Sound Settings: Users have mentioned that they struggle to figure out how to set different notification sounds for different contacts in Telegram, which can make it difficult for them to differentiate between incoming messages from various individuals.

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Samira Islam Resmi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • high level of security
  • end-to-end encrypted secret chats
  • protects my messages from cyber-attacks
  • It does not support voice communications.
  • It is occasionally necessary to launch the app in order to receive messages, which renders the "instant messaging app" useless
  • The contact list is based on phone numbers and requires mobile device contact rights.
April 26, 2022

Telegram is enjoyable

Hamada El Shahat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Most of professional communication that require group handling done through this easy application
  • Able to create groups, channels and update information quickly to the group
  • Animation and stickers are fancy and favorable
  • Using bot to filter the unrequired words
  • You need to have strong signal for quality of communications and media.
  • Search things for old data or specific information need little improvement for easy tracking
  • Some countries [do] not allow to use Telegram, so this limit the chance of reaching friends in certain countries
September 02, 2021

All about Telegram

MD Rafsanjani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Can create a big group for promotion
  • Easy to create account and find members
  • Can send secret massages
  • Cloud storage also available here
  • Cloud-based instant messaging service
  • Group video calls
  • It's does offer a level of security and protection to its users
  • Sender can delete there massage
  • We can't easily figure out the opposite person is online or offline
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Group video chats are amazing! Especially since so many of my clients have to travel for work. Now the traveling spouse can be involved in all the meetings and feels totally connected to the process.
  • Their privacy is the absolute best! My clients feel very secure sending me personal information over this app and speak more freely using it!
  • The super privacy concerned love that they can send me a message and set it to self destruct. Everyone thinks that is amazing!
  • I do wish that once you set up a channel that you could change how people interact with the channel easier once it's been set up and used for a while. I set a channel for my business and while I still love it, I want my clients to be able to chat under a post that I broadcast.
  • Some channels or groups I have tried searching for have been hard to find, I do wish that this could be a little easier, but I have a feeling the privacy this app has is part of the reason why they're hard to find.
  • I'd like to give my clients and family members different rings for when they're calling or messaging. I know this is possible in the app, it's just hard to figure out how to do it for some reason.
Hasan Md Ripon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Easy to use and user friendly
  • Collaborating application
  • File sharing
  • Audio and video calling feature
  • Instant messaging
  • Channel and group formation
  • Data security
  • Might have some vibrant gifs like Viber.
  • Other than this, this application exactly serves my purpose.
Rahat Afnan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The most important thing is, it is a cloud based software. No attachment with phone, can easily use in PC.
  • The bots of Telegram that one can create for business are of great use.
  • The privacy policy of Telegram is highly positive.
  • It is totally ad free. That makes you comfort[able] during work with it.
  • Super easy to use. No cost [for] all the features of it.
  • Super speedy with any kind of sharing.
  • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
  • They should restrict those users who run nudity in the Telegram groups and community.
  • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Smaller and lighter app
  • Super fast
  • Easy to use
  • Images are delivered to recipients of same quality as sent.
  • No need to keep pictures and videos once sent.
  • Instant video messages like voice notes.
  • Large user's community
  • Lack of awareness among similar application users.
  • All of the rest is well.
Syed Tauqeer Haider Rizvi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • BY joining any group you can see all conversations from creation of this group.
  • Numbers of Members in group is 200,000
  • you can send any size videos by this application
  • end-to-end encrypted chats.
  • video message is also very great feature in this app.
  • Verification through phone is not save better registered with Linkedin & E-mails
  • The ability to separate & categorize groups, channels, and users in different tabs should be added so they don't overlap
  • Security level helps scammers to engage with people.
  • The status will appear in the this application to everyone which i don't like
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