Communication Services Through Voice That Improves Connections
Telonium is mainly used by executives who work remotely, that is, they will have access to communications whether they are in the office …
Starting at $25 per month
View PricingOverview
What is Telonium?
Telonium is a telephony and VoIP software solution from Telonium.
Recent Reviews
Pricing
Call Recording
$9
Cloud
per month + $0.25/hr of storage.
Virtual Extension
$15
Cloud
per month
Regular Extension
$25
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.telonium.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Details
- About
- Tech Details
- FAQs
What is Telonium?
Telonium is a cloud-based phone system that presents flexibility and performance without the cost associated with the enterprise-grade phone system.
Telonium features:
Telonium features:
AUTO ATTENDANT
Auto attendants allow automated systems to greet every inbound call and properly route them to the right person at the office.
DAY/TIME-BASED ROUTING
Set up a separate call routing during non-business hours, including specific times of day and days of the week.
CUSTOM HOLD MUSIC
Control what customers hear when they are on hold. Running a promotion? This is a good time to remind callers.
UNLIMITED CALL GROUPS
When trying to reach someone within a specified group, we can ring multiple phones at once so that it can be answered by anyone in that group.
VOICEMAIL TO EMAIL
Be notified whenever there’s a voicemail at your desk. Automatic email notification will allow users to playback the voicemail without the need to dial-in.
INTERCOM/PAGING
Stop yelling down the hallway to grab someone’s attention. Intercom and Paging features allows you to have a quick conversation at your fingertips.
Telonium Video
Telonium: Phone Systems for Small Businesses
Telonium Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Telonium is a telephony and VoIP software solution from Telonium.
Telonium starts at $25.
Reviewers rate Call recording and Call screening and Video conferencing highest, with a score of 9.3.
The most common users of Telonium are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(4)Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
Telonium is mainly used by executives who work remotely, that is, they will have access to communications whether they are in the office or directly from home since it allows them to make safe calls from their desk or cell phone.
- Quality calls
- It should include video
- Contact in real time
- receive notifications
80%
8.0
84%
8.4
80%
8.0
85%
8.5
- Notifications in real time
- Contact with customers in a shorter time
March 08, 2022
OUTSTANDING TELEPHONE TOOL
I currently use the Virtual Extension plan, which is geared toward medium-sized businesses, because it allows us to keep calls centralized by redirecting our customers to their personal cell phone or existing phone services when they dial their business number. By using this service, we can have unlimited minutes of incoming calls, but it limits the full list of features, primarily because calls are redirected out of your system. Every Telonium account comes with over 30 features. With a single price per extension, we make it simple for you to customize and scale.
- Pricing is reduced based on usage levels.
- unlimited calls in accordance with the assigned plan.
- A desktop and laptop computer compatible option.
- On their website, they provide links to speed tests.
- The advantages of migrating your phone system to the cloud, A high-level.
- Process for migrating your existing office phone service What to look for when selecting the best solution
86%
8.6
94%
9.4
97.5%
9.8
90%
9.0
- Application solutions that boost business productivity and improve customer service
- One of the most powerful phone systems for startups that is also dependable and affordable.
Using our Customer Portal, you can customize your phone system from anywhere - all phones are delivered ready to connect! There is no longer any need to schedule a technician to come to your site and make adjustments. Automated operators enable automated systems to accept all incoming calls and route them to the appropriate person in your office.
February 27, 2022
With Telonium we can be in direct contact with our customers
Our customer service department has been very happy since we installed the software in the company because the dynamic with the clients has completely changed for the better. It allows them to know the experience that the client had with our services. What we like most about this software is that it has all the communication channels in one place.
- The control panel function is very good because we can see the progress and work of the agents, individually and also as a group with the different work teams.
- We have found the call scripts very useful, especially with new agents who still don't know very well how to conduct the conversation with customers.
- I think the omnichannel support is great because all the communication channels are in the same program, which makes our work easier.
- We use the call recording tool, but we can't hear the call very well to be able to clearly understand the conversation, we have already made a report to the technical service.
- It is a fairly easy-to-use software, but it has functions that clutter the screen and we see that we have not needed them yet.
- Sometimes it does not have very good synchronization with some channels such as Gmail.
- All communication channels are on a single platform which allows better fluidity in communication with customers.
- The call scripting feature helps to have a smooth conversation with customers about recurring issues.
- The customer survey service is a very useful tool to know their experience with us as a company and how we could improve.
96%
9.6
94%
9.4
95%
9.5
90%
9.0
- We can see how our agents and customer service staff have become more focused on their tasks and have been more effective and successful in resolving customer requests. The system is quite easy to install and use, so we didn't have any inconvenience, so without a doubt, our profit margin increased.