Name: TELUS Digital Customer Experience (CX) Transformation
Author: TELUS Digital

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Virtual Reality

Development

Attendance Tracking

Education

Business Intelligence (BI)

Collaboration

Document Generation

Emissions Management

Streaming Analytics

Enterprise

Accounting

CTRM

Cash Flow Management

Crypto Tax

Financial Close

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

API Design

Application Virtualization

Cloud Storage

Container Management

Enterprise Backup

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

IoT Security

Network Performance Monitoring

Penetration Testing

SSL Certificate

Security Validation

Service Virtualization

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Content Management

Content Marketing

Demand Generation

Digital Experience Platforms (DXP)

Email Marketing

Marketing Automation

Predictive Analytics

Retail Media Advertising

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Video

Web Analytics

Marketing

Interactive Whiteboard

Professional Services Automation

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales

API Security

Security Information and Event Management (SIEM)

Security

Animal Shelter

Banking

Debt Collection

Intelligent Document Processing

Interior Design

Legal Billing

Retail Execution

Tax Practice Management

Vertical-Specific

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TELUS International (formerly Xavient Digital) offers Customer Experience (CX) Connectors, a digital enablement solution which links back-end platforms, collates user data, and provides a unified customer record to increase customer automation, improve Voice of the Customer (VoC) strategy, and improve customer journey mapping.

TELUS Digital Customer Experience (CX) Transformation

Consulting and Advisory Services

TELUS International (formerly Xavient Digital) designs, builds and delivers digital solutions to enhance the customer experience (CX) for global brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS Digital

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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TELUS Digital Customer Experience (CX) Transformation

Overview

What is TELUS Digital Customer Experience (CX) Transformation?