Name: TELUS Health WSIB eServices
Author: TELUS Health

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Corporate Learning Management

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Workforce Analytics

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Business Internet Service Providers (ISPs)

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Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

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Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

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Field Service Management

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Writing and Proofreading Tools

Professional Services

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Secure Access Service Edge (SASE)

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TELUS Health WSIB eServices is a customizable electronic claims processing solution designed to streamline operations for Workers' Compensation Boards (WSIB). This product is targeted at healthcare providers, Workers' Compensation Boards, insurance companies, occupational health and safety professionals, and rehabilitation centers. According to the vendor, TELUS Health WSIB eServices aims to improve efficiency, reduce paperwork, and provide a seamless process for submitting health bills on behalf of injured workers.

## Key Features

**Customizable electronic claims processing**: According to the vendor, TELUS Health WSIB eServices allows for online submission of reports, referrals, and bills, streamlining operations for healthcare providers and adjudicators. It eliminates the need for manual completion of forms and sending information by mail, which can save time and reduce paperwork.

**Enhanced service for injured workers**: The vendor claims that TELUS Health WSIB eServices offers additional support to injured workers, aiming to help them recover and return to work more rapidly. It encourages injured workers to actively participate in their health improvement and reduces out-of-pocket costs by providing a seamless process for submitting health bills on their behalf.

**Expedited healthcare provider payments**: According to the vendor, TELUS Health WSIB eServices speeds up the payment process for healthcare professionals, avoiding delays caused by paperwork. It provides a quick and seamless process for submitting health bills, reducing administrative burden for healthcare providers. The vendor also states that healthcare providers can receive reimbursement at the point of care, improving cash flow and reducing financial strain.

**Two solutions powered by TELUS Health**: The vendor offers specific solutions tailored to the requirements of Workplace Safety and Insurance Board (WSIB) eServices for Ontario and WorkSafeBC (WSBC) Provider Portal. These digital solutions aim to streamline the claims process for workers' compensation boards in Ontario and British Columbia.

**Improved patient participation**: According to the vendor, reimbursement at the point of care has been shown to have an impact on patients respecting their treatment. TELUS Health WSIB eServices aims to increase patient engagement and adherence to treatment plans, resulting in better health outcomes. It supports injured workers in their recovery journey, leading to a faster return to work and improved productivity.

**Reduced out-of-pocket costs for injured workers**: The vendor claims that TELUS Health WSIB eServices minimizes out-of-pocket expenses for injured workers by providing a seamless process for healthcare providers to submit health bills on their behalf. This can help alleviate the financial burden on injured workers, enabling them to focus on their recovery without worrying about upfront costs. Additionally, the product aims to improve access to timely and appropriate healthcare services for injured workers, ensuring they receive necessary treatments without delay.

TELUS Health offers digital solutions to streamline the claims process for workers’ compensation boards in Ontario and British Columbia. TELUS Health works with the Workplace Safety & Insurance Board to provide Ontario’s 27,000 healthcare and medical practitioners with a web-enabled health bill management solution, WSIB eServices, to offer a consistent process for submitting health bills and managing plans for injured workers than traditional paper processes.

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TELUS Health WSIB eServices

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TELUS Health WSIB eServices

Overview

What is TELUS Health WSIB eServices?