#1 most frequent
United States of America
87.0%20 installations of 23
What is TermSync?
TermSync is a cloud-based accounts receivable management platform. It helps companies get paid faster, reduce administrative costs, and improve customer relationships. It works with clients’ existing accounting systems and can be up in running in a day or less. Companies can choose from various modules including invoice delivery, customer portals, collection workflow management, and advanced reporting & analytics. TermSync was acquired by French company Esker in January 2015.
Categories & Use Cases
Who Buys & Uses TermSync
#2 most frequent
Australia
4.3%1 installation of 23
#3 most frequent
China
4.3%1 installation of 23
TermSync to Automate
Pros
- The dashboard makes it easy to organize my daily work and to track customer contacts.
- TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
- I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.
Cons
- I think the reporting could use some improvement.
- I wish it calculated more metrics.
Return on Investment
- Our over 60 day list has been reduced by more than 100 accounts.
- Our DSO is consistently trending lower.
- All of the customer notes are stored in one place saving time for everyone.
Other Software Used
Billtrust
An A/R Collection Godsend
Pros
- Follow up windows. You can designate when to follow up with a customer.
- Allows customers to communicate with you when it is convenient for them.
- Allows the customer to make payments online.
Cons
- Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
- The requirements needed to accept payments online requires some information that larger companies may not want to give out.
Return on Investment
- TermSync helps us to be more customer service oriented. The cost is relatively inexpensive, but the value that we gain in Customer Service pays for the application more times than we can count.
Other Software Used
WDS Warehouse Management, Oracle Accounting Hub Cloud
