Name: What is Tettra?
Uploaded: 2017-04-14T18:16:08.000Z
Duration: 2 min 15 s
Description: Learn about how to share information and knowledge at your company with Tettra in under 2 minutes.

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

IP PBX

Meeting Management

Online Notary

Enterprise

Accounting

Blockchain Payments

Cryptocurrency Wallets

Travel Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Change Management

Cloud Storage

Converged Network Adapters (CNAs)

Data Deduplication

Data Science

Email Verification

Firewall Security Management

Fraud Detection

Identity Verification

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Migration

Network Performance Monitoring

Network Traffic Analysis (NTA)

Output Management

Robotic Process Automation (RPA)

SaaS Management

System Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Marketing

Headless CMS

Marketing Automation

Screen and Video Capture

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Headless eCommerce

Sales

Operational Technology (OT) Security

Security

Aviation

Camp Management

Computer-Aided Manufacturing (CAM)

Construction Workforce Management

Last Mile Delivery

Nonprofit CRM

eDiscovery

Vertical-Specific

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### Knowledge Base Management
Users consistently praise Tettra's knowledge management and documentation capabilities. The centralized location for information sharing within Tettra's internal knowledge base is highly valued by users, allowing for easy access to critical company information. Despite some challenges faced by users in implementing analytics and review workflows, Tettra's team has been supportive in guiding them through the process. The platform's user-friendly interface and intuitive design make it a valuable tool for organizing and accessing important documents, SOPs, guidelines, and more in one convenient location.

### Documentation and Editing
Users generally find Tettra's documentation and editing capabilities to be a mix of strengths and weaknesses. While many appreciate the ease of use and the ability to create and share documentation efficiently, some users express concerns about the limitations in formatting options and collaborative editing features. The integration with Slack is highlighted as a valuable feature that enhances the overall experience of managing internal documentation. Despite some minor drawbacks, Tettra is recognized for its role in centralizing information and streamlining processes within organizations.

### Policies and Procedures Management
Users consistently praise Tettra's capabilities in policies and procedures management. They highlight the ease of creating and categorizing SOPs and how-to guides, making it simple for teams to access and follow procedures. Despite some challenges in tracking contributions and implementing review workflows, users appreciate Tettra's role in centralizing internal knowledge and facilitating quick onboarding for new staff. The platform's ability to store all documents, links, and guidelines in one accessible location is a key advantage for users, enabling efficient sharing and retrieval of information across departments.

### Internal Communication Tools
Tettra's internal communication tools, particularly its integration with Slack, have garnered positive feedback from users. The ease of sharing information, referencing documents, and collaborating within Slack has been a key highlight for many. Users appreciate the simplicity and efficiency of Tettra's communication features, which have facilitated smoother workflows and enhanced team connectivity. The ability to quickly access and update information directly from Slack has proven to be a valuable asset for teams utilizing Tettra for internal communication purposes.

### Integration and Collaboration
Reviewers consistently praise Tettra's integration with Slack and its collaborative features. Users appreciate how Tettra facilitates easy sharing of information and streamlines communication within teams. The ability to integrate with Slack enhances the collaborative process, allowing for efficient knowledge sharing and content creation. Despite some minor suggestions for improvement, overall, users find Tettra's integration and collaboration capabilities to be valuable assets in enhancing team productivity and communication.

### Team and Departmental Coordination
Users consistently highlight Tettra's team and departmental coordination as a key strength of the platform. They appreciate how Tettra facilitates communication and collaboration among team members, making it easier to share knowledge, document processes, and keep everyone informed. The ability to centralize information and streamline coordination across departments is particularly valued by users, contributing to improved efficiency and alignment within the organization. While some users mention minor drawbacks such as pricing concerns and feature limitations for smaller teams, the overall sentiment towards Tettra's team and departmental coordination capabilities remains positive and beneficial for enhancing teamwork and productivity.

### Search and Navigation
Users consistently praise Tettra for its intuitive search and navigation features. The search function is highlighted as a standout aspect, with users commending its efficiency in quickly locating specific information within the platform. Additionally, the ease of navigation is repeatedly mentioned, making it effortless for users to browse through content and access relevant materials. While some minor drawbacks are noted, such as occasional issues with keyword recognition in searches, overall feedback emphasizes Tettra's strong performance in providing a user-friendly search and navigation experience.

### Content Sharing and Accessibility
Users generally praise Tettra for its user-friendly interface and efficient content sharing capabilities. The ability to easily share information with team members, whether new starters or seasoned employees, is highlighted as a key strength. The platform's integration with communication tools like Slack further enhances accessibility and promotes knowledge sharing within the organization. Additionally, the clean layout and collaborative features of Tettra are commended for streamlining information access and fostering a culture of shared learning and collaboration among team members.

### Onboarding and Training
Reviewers consistently praise Tettra's onboarding and training capabilities, highlighting its user-friendly interface and efficiency in streamlining the onboarding process for new team members. Users appreciate the ease of creating and accessing training materials, which has proven instrumental in ensuring a smooth transition for new hires. Tettra's ability to centralize information and provide clear guidelines for onboarding has garnered positive feedback, with users noting the platform's effectiveness in facilitating a cohesive onboarding experience. Additionally, Tettra's emphasis on simplifying training processes and promoting knowledge sharing has been commended for its contribution to enhancing employee onboarding and training initiatives.

### Organizational Processes
User consensus seems to be that Tettra excels in organizing internal processes efficiently. Reviewers appreciate the ease of use and customization options that Tettra offers for documenting and managing various processes within their organizations. The platform's ability to centralize important information, such as internal procedures, FAQs, and research methods, is highly valued by users. Tettra's intuitive interface and collaborative features make it a valuable tool for creating a comprehensive database of information to streamline workflow and enhance productivity. Customers also praise Tettra's customer support for its prompt assistance in addressing any queries or issues related to organizational processes.

Users commonly recommend the following for Tettra:

1. Start with a specific use case and team: It is suggested to begin using Tettra by identifying a specific use case and team. This approach helps ensure a focused implementation and effective utilization of the tool.

2. Treat Tettra as the company's underlying operating system: Users recommend considering Tettra as the underlying operating system for the company's knowledge base. Creating a top-level folder with crucial company-wide knowledge can provide better organization and easy access to information.

3. Utilize Tettra for internal communication and collaboration: Many users find Tettra valuable for remote teams or teams using Slack. Integrating Tettra with Slack allows for seamless communication by connecting Tettra pages as comments in Slack. Additionally, using Tettra for disseminating critical information to the entire team instead of relying on cloud file sharing services is suggested.

Centralizes Important Information: Many users love how Tettra centralizes important information, allowing them to quickly find answers without disrupting anyone's work. This feature is highly praised by reviewers and is particularly helpful for teams that are moving quickly and need to access information efficiently.

Integration with Slack: The integration of Tettra for Slack is highly praised by users. They appreciate being able to see when articles are updated and find it simple and effective to use. This integration enhances communication and makes finding information more convenient.

Go-to Platform for Sharing Internal Knowledge: Users consider Tettra to be their go-to platform for sharing internal knowledge within their organization. It is often the first response when someone has a question, and the answer can usually be found there. Users find Tettra easy to use as contributors and intuitive to navigate, making it an essential tool in their daily work routine.


Lack of customization options: Several users have mentioned that they feel limited by the lack of customization options in Tettra. They have expressed a desire for more flexibility in terms of formatting pages, adding/deleting users, and setting certain preferences within the software.

Difficulty in finding information: Some users have found it challenging to locate specific information within Tettra. They have mentioned difficulties in identifying subjects of investigation and navigating through the software to find relevant content. This has caused frustration for some users who need quick access to information.

Limited integration with other apps: Users have noted that Tettra's integration with other apps is lacking. They have expressed a desire for the software to integrate with more applications than what is currently available. This limitation has made it difficult for some users to streamline their workflow and collaborate effectively across different platforms.

Tettra, a collaboration and knowledge sharing platform, has received praise from users for its ability to streamline team communication and consolidate internal documentation. With Tettra, teams can easily access important information, making it particularly valuable for onboarding new employees. The platform has also proven instrumental in organizing and tracking the evolution of strategies over time, allowing small teams to stay aligned and efficient. Users have found Tettra to be a reliable tool for documenting proven processes, ensuring that critical information is easily accessible for future reference. By integrating Tettra with existing software, teams can remain informed, connected, and efficient. The platform's simplicity and effectiveness in storing and accessing documentation have made it a go-to solution for internal wiki needs within many companies. By providing a centralized location for policies, plans, and important processes, Tettra has significantly improved accessibility and collaboration among team members. Tettra has also been successful in solving communication problems within customer service teams and creating a culture of problem-solving among super users. The software's user-friendly interface has facilitated the transition from traditional pen and paper documentation to electronic formats. With Tettra's centralized location for storing and accessing information from various platforms, users save time and effort searching for specific files or information. Tettra simplifies the sharing of knowledge throughout the company by enabling users to create and manage documentation in one place. Its collaborative editing features are particularly useful for team members working together on documents. Overall, Tettra serves as a comprehensive platform for housing company protocols, organizing internal processes, eliminating redundancy, and facilitating cross-functional teamwork.

All in One

Growth

Free

Freshdesk

Tettra

Knowledge Management

Likelihood to Recommend

Support Rating

Tettra Inc. provides a collaboration solution for teams that use Slack.

Tettra, Inc.

Learn about how to share information and knowledge at your company with Tettra in under 2 minutes.

What is Tettra?

Learn about how to share internal knowledge at your company with Tettra in under 2 minutes.

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Google docs

Live collaboration

Full feature

Set up

Free version

Integration options

Easily access

Extra features

Revision history

Editing program

Easy to use

Home

Knowledge Management Systems

I just started using Tettra as a way to better organize SOPs (standard operating procedures). Previously we used a series of random documents and I love all Tettra pulls this all together in one platform that is easy to search.

Organizing SOPs
Company wide wikis
Knowledge bases

More integrations
More options for presentation
More customization options

Google Workspace Integration
Quickly add new content

Easier to find information
Meets you on the platforms you already use - ie Slack and Google.

Tettra is being used by our IT department mainly for their documentation. Having an easy to set-up and easy to use wiki is far better than to set something up yourself. For now, the free version is enough, though some of the integrations in other versions are looking interesting!

Easy to use.
Easy to set-up.
The free version has basic integration options.
For the paid plans nice extra features (ie API).

As the premise of Tettra is more or less "keep is simple", I do not want it to grow in a complete full-feature service. Keep it simple!

Good wiki's mean centralized documentation, meaning better productivity.
You can export the pages, so no vendor lock-in.

Tettra is used across my entire company as a wiki or relatively static repository of policies and documentation.

Easily access revision history
Suggest pages to create
Find information

There aren’t enough shiny features to differentiate from Google docs
Limited to Slack authentication
There is limited live collaboration functionality

Helps me locate company policies and data

Quip, Google Drive and Dropbox for Business