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Tettra

Tettra

Overview

What is Tettra?

Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.

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Learn from top reviewers

Perfect for building company SOPs and internal documentation

Rating: 8 out of 10
July 5, 2022
IncentivizedVetted ReviewVerified User
I just started using Tettra as a way to better organize SOPs (standard operating procedures). Previously we used a series of random documents and I love all Tettra pulls this ...
Continue reading
Verified user
Director
Tettra1 year of experience

Good wiki for small teams

Rating: 8 out of 10
September 21, 2019
IncentivizedVetted ReviewVerified User
Tettra is being used by our IT department mainly for their documentation. Having an easy to set-up and easy to use wiki is far better than to set something up yourself. For no...
Continue reading
Verified user
Professional
Tettra1 year of experience

Simple, occasionally to a fault

Rating: 6 out of 10
December 27, 2017
IncentivizedVetted ReviewVerified User
Tettra is used across my entire company as a wiki or relatively static repository of policies and documentation.
Continue reading
Verified user
Employee
Tettra1 year of experience
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Pricing

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Tettra

Tettra

N/A
Unavailable

What is Tettra?

Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://tettra.co/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Tettra?

Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.

Tettra Features

  • Supported: Integrates with Slack

Tettra Video

Learn about how to share information and knowledge at your company with Tettra in under 2 minutes.

Tettra Integrations

Tettra Competitors

Tettra Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Tettra Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)88%
Mid-Size Companies (51-500 employees)12%
Enterprises (more than 500 employees)0%
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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Tettra, a collaboration and knowledge sharing platform, has received praise from users for its ability to streamline team communication and consolidate internal documentation. With Tettra, teams can easily access important information, making it particularly valuable for onboarding new employees. The platform has also proven instrumental in organizing and tracking the evolution of strategies over time, allowing small teams to stay aligned and efficient. Users have found Tettra to be a reliable tool for documenting proven processes, ensuring that critical information is easily accessible for future reference. By integrating Tettra with existing software, teams can remain informed, connected, and efficient. The platform's simplicity and effectiveness in storing and accessing documentation have made it a go-to solution for internal wiki needs within many companies. By providing a centralized location for policies, plans, and important processes, Tettra has significantly improved accessibility and collaboration among team members. Tettra has also been successful in solving communication problems within customer service teams and creating a culture of problem-solving among super users. The software's user-friendly interface has facilitated the transition from traditional pen and paper documentation to electronic formats. With Tettra's centralized location for storing and accessing information from various platforms, users save time and effort searching for specific files or information. Tettra simplifies the sharing of knowledge throughout the company by enabling users to create and manage documentation in one place. Its collaborative editing features are particularly useful for team members working together on documents. Overall, Tettra serves as a comprehensive platform for housing company protocols, organizing internal processes, eliminating redundancy, and facilitating cross-functional teamwork.

Centralizes Important Information: Many users love how Tettra centralizes important information, allowing them to quickly find answers without disrupting anyone's work. This feature is highly praised by reviewers and is particularly helpful for teams that are moving quickly and need to access information efficiently.

Integration with Slack: The integration of Tettra for Slack is highly praised by users. They appreciate being able to see when articles are updated and find it simple and effective to use. This integration enhances communication and makes finding information more convenient.

Go-to Platform for Sharing Internal Knowledge: Users consider Tettra to be their go-to platform for sharing internal knowledge within their organization. It is often the first response when someone has a question, and the answer can usually be found there. Users find Tettra easy to use as contributors and intuitive to navigate, making it an essential tool in their daily work routine.

Lack of customization options: Several users have mentioned that they feel limited by the lack of customization options in Tettra. They have expressed a desire for more flexibility in terms of formatting pages, adding/deleting users, and setting certain preferences within the software.

Difficulty in finding information: Some users have found it challenging to locate specific information within Tettra. They have mentioned difficulties in identifying subjects of investigation and navigating through the software to find relevant content. This has caused frustration for some users who need quick access to information.

Limited integration with other apps: Users have noted that Tettra's integration with other apps is lacking. They have expressed a desire for the software to integrate with more applications than what is currently available. This limitation has made it difficult for some users to streamline their workflow and collaborate effectively across different platforms.

Users commonly recommend the following for Tettra:

  1. Start with a specific use case and team: It is suggested to begin using Tettra by identifying a specific use case and team. This approach helps ensure a focused implementation and effective utilization of the tool.

  2. Treat Tettra as the company's underlying operating system: Users recommend considering Tettra as the underlying operating system for the company's knowledge base. Creating a top-level folder with crucial company-wide knowledge can provide better organization and easy access to information.

  3. Utilize Tettra for internal communication and collaboration: Many users find Tettra valuable for remote teams or teams using Slack. Integrating Tettra with Slack allows for seamless communication by connecting Tettra pages as comments in Slack. Additionally, using Tettra for disseminating critical information to the entire team instead of relying on cloud file sharing services is suggested.

View all reviews
(1-3 of 3)

Perfect for building company SOPs and internal documentation

Rating: 8 out of 10
Incentivized
July 05, 2022
Verified User
Director in Sales
Graphic Design Company, 1-10 employees
Vetted Review
Verified User
Tettra
1 year of experience
Use Cases and Deployment Scope
I just started using Tettra as a way to better organize SOPs (standard operating procedures). Previously we used a series of random documents and I love all Tettra pulls this all together in one platform that is easy to search.
Pros
  • Organizing SOPs
  • Company wide wikis
  • Knowledge bases
Cons
  • More integrations
  • More options for presentation
  • More customization options
Likelihood to Recommend
If you need to quickly launch an internal knowledge base that is flexible and can also be used within Slack and Google Workspaces.
Most Important Features
  • Google Workspace Integration
  • Quickly add new content
Return on Investment
  • Easier to find information
  • Meets you on the platforms you already use - ie Slack and Google.
Alternatives Considered
Although most of the tools listed above are not dedicated wikis, they do offer that feature. I like that Tettra is dedicated to the wiki space, so that allows them more time to flesh out the features for that space.
Other Software Used

Good wiki for small teams

Rating: 8 out of 10
Incentivized
September 21, 2019
Verified User
Professional in Information Technology
Fund-Raising Company, 1001-5000 employees
Vetted Review
Verified User
Tettra
1 year of experience
Use Cases and Deployment Scope
Tettra is being used by our IT department mainly for their documentation. Having an easy to set-up and easy to use wiki is far better than to set something up yourself. For now, the free version is enough, though some of the integrations in other versions are looking interesting!
Pros
  • Easy to use.
  • Easy to set-up.
  • The free version has basic integration options.
  • For the paid plans nice extra features (ie API).
Cons
  • As the premise of Tettra is more or less "keep is simple", I do not want it to grow in a complete full-feature service. Keep it simple!
Likelihood to Recommend
Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration.
Tettra Feature Ratings
Return on Investment
  • Good wiki's mean centralized documentation, meaning better productivity.
  • You can export the pages, so no vendor lock-in.
Alternatives Considered
Both products are comparable. our company allows a certain number of similar products, so we use both for different teams.
Support Rating
8
I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website.
Other Software Used

Simple, occasionally to a fault

Rating: 6 out of 10
Incentivized
December 27, 2017
Verified User
Employee in Sales
Internet Company, 51-200 employees
Vetted Review
Verified User
Tettra
1 year of experience
Use Cases and Deployment Scope
Tettra is used across my entire company as a wiki or relatively static repository of policies and documentation.
Pros
  • Easily access revision history
  • Suggest pages to create
  • Find information
Cons
  • There aren’t enough shiny features to differentiate from Google docs
  • Limited to Slack authentication
  • There is limited live collaboration functionality
Likelihood to Recommend
Tettra is well suited as a repository for company information but can get cluttered quickly if used more broadly and dynamically. It is helpful for documents with wide permissions, and for disseminating information that’s owned by specific people.
Tettra Feature Ratings
Return on Investment
  • Helps me locate company policies and data
Alternatives Considered
Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive.
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