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Text-Em-All

Score9.6 out of 10

318 Reviews and Ratings

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Media

broadcast creation.
the interface to add contacts.
where to broadcast results.
broadcast details.
the contact management interface.
two-way conversations.

1 / 6

Top Performing Features

  • Mass Notification

    The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.

    Category average: 9

  • Geo-Targeting

    The system can send notifications to specific geographic areas, allowing for targeted alerts in specific regions or zones.

    Category average: 8.6

  • Multi-Channel Delivery

    Notifications can be sent through various channels such as SMS, email, voice call, mobile app, social media, etc., to reach recipients across different platforms.

    Category average: 8.5

Areas for Improvement

  • Notification Reporting and Analytics

    Provides data and insights on notification delivery, recipient engagement, and response rates for evaluation and improvement purposes.

    Category average: 7.8

  • Integration with External Systems

    Allows for integration with external systems such as weather monitoring systems or security systems to trigger automatic notifications based on specific events or conditions.

    Category average: 7.6

  • Multi-Language Support

    Supports sending notifications in multiple languages to accommodate diverse recipient demographics.

    Category average: 7.4

Text-Em-All

Use Cases and Deployment Scope

We use the Text-Em-All app as our incident notification procedure to certain stakeholders in organization. It supports our emergency management plan when there is an injury, property damage, environmental. It allows for a quick and easy notification process so that there is no delay in responding at the appropriate level!

Pros

  • instant notification
  • easy to utilize
  • great customer support

Cons

  • easier to manage users
  • less action requirements to complete by end user

Most Important Features

  • quick activiation
  • easy to use
  • amount of contacts that can be uploaded

Return on Investment

  • supports our communication notification with JOHSC
  • time saving for mass communication

Text-Em-All Reccommended

Use Cases and Deployment Scope

Text-Em-All is used for all of our immediate and emergency communications. It plays a pivotal part in our ability to get information to our associates quickly and consistently while operating out of one platform vs multiple. It also give us the ability to see what all number it does and does not reach which is equally important.

Pros

  • Send messages
  • Notify delivery

Cons

  • easier number upload
  • easier template save
  • easier template use

Most Important Features

  • text feature

Return on Investment

  • higher response rate for text
  • time impact

Alternatives Considered

Mercury

Other Software Used

Mercury, Salesforce Agentforce Commerce

Great Platform. Reliable

Use Cases and Deployment Scope

We use Text-Em-All to send any urgent updates or announcements to our employees. A problem the product addresses is being able to text certain groups based on our office locations. The scope is being able to communicate immediately to our employees regarding any urgent updates.

Pros

  • Allowing individuals to reply to broadcasts and the ability to respond to them individually
  • The ability to text different groups in real time
  • Send later feature
  • Being able to add new contacts to existing groups

Most Important Features

  • Broadcasts

Return on Investment

  • improved delivery on the receivers end when it is a text rather than email or other form of communication

Great software for a great price

Use Cases and Deployment Scope

Text-Em-All has been a great solution for employee communication. It's seamless and easy to use, and our employees love it because of the simplicity. Our business requires frequent urgent messages to go out on a daily basis and the Text-Em-All platform makes this a critical part of our company's operations.

Pros

  • Ease of use
  • Personalization
  • Mass messaging

Cons

  • Expand the 320 characters

Most Important Features

  • Mass messaging
  • Automation
  • Scheduled send

Return on Investment

  • Save time reaching out to everyone at once
  • Improved response rates

Alternatives Considered

Slack

Other Software Used

Amazon Chime

Text-Em-All Review

Use Cases and Deployment Scope

I appreciate the Text-Em-All app for the purpose of being able to communicate with staff quickly & efficiently. We often rely on email for communication at my organization, & not all staff participate in email conversations, or have access to email. It is nice to have the texting capability to reach everyone!

Pros

  • Allows me to communicate staff quickly & all at once
  • User Friendly
  • Mostly Cost Effective

Cons

  • Extending word count past
  • An app that can be downloaded on mobile phones

Most Important Features

  • Allows for quick sending/response time
  • Mass communication

Return on Investment

  • Saving time when reaching large groups
  • Allows me to not have to use my personal number for communication purposes