Text-Em-All

Score9.7 out of 10

319 Reviews and Ratings

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Categories & Use Cases

Media

Screenshot of the interface to add contacts.

Screenshot of where to broadcast results.

Screenshot of the contact management interface.

1 / 6

Screenshot of broadcast creation.

Mass Notification
The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.
Category average: 9
Geo-Targeting
The system can send notifications to specific geographic areas, allowing for targeted alerts in specific regions or zones.
Category average: 8.6
Multi-Channel Delivery
Notifications can be sent through various channels such as SMS, email, voice call, mobile app, social media, etc., to reach recipients across different platforms.
Category average: 8.5

Notification Reporting and Analytics
Provides data and insights on notification delivery, recipient engagement, and response rates for evaluation and improvement purposes.
Category average: 7.9
Integration with External Systems
Allows for integration with external systems such as weather monitoring systems or security systems to trigger automatic notifications based on specific events or conditions.
Category average: 7.6
Multi-Language Support
Supports sending notifications in multiple languages to accommodate diverse recipient demographics.
Category average: 7.5

#1 most frequent

Information

17.9%

7 installations of 39

#2 most frequent

Health Care and Social Assistance

15.4%

6 installations of 39

#3 most frequent

Manufacturing

15.4%

6 installations of 39

Verified User

Partner in Human Resources (10,001+ employees employees)

Use Cases and Deployment Scope

Text-Em-All is used for all of our immediate and emergency communications. It plays a pivotal part in our ability to get information to our associates quickly and consistently while operating out of one platform vs multiple. It also give us the ability to see what all number it does and does not reach which is equally important.

Pros

Send messages
Notify delivery

Cons

easier number upload
easier template save
easier template use

Most Important Features

text feature

Return on Investment

higher response rate for text
time impact

Alternatives Considered

Mercury

Other Software Used

Mercury, Salesforce Agentforce Commerce

Anthony Jaramillo , CRSP View profile

Safety in Professional Services at Vancouver Wharves (1001-5000 employees employees)

Use Cases and Deployment Scope

We use the Text-Em-All app as our incident notification procedure to certain stakeholders in organization. It supports our emergency management plan when there is an injury, property damage, environmental. It allows for a quick and easy notification process so that there is no delay in responding at the appropriate level!

Pros

instant notification
easy to utilize
great customer support

Cons

easier to manage users
less action requirements to complete by end user

Most Important Features

quick activiation
easy to use
amount of contacts that can be uploaded

Return on Investment

supports our communication notification with JOHSC
time saving for mass communication

Anissa Moon

CNA/Scheduling in Professional Services at Calhoun County Medical Care Facility (51-200 employees employees)

Use Cases and Deployment Scope

I appreciate the Text-Em-All app for the purpose of being able to communicate with staff quickly & efficiently. We often rely on email for communication at my organization, & not all staff participate in email conversations, or have access to email. It is nice to have the texting capability to reach everyone!

Pros

Allows me to communicate staff quickly & all at once
User Friendly
Mostly Cost Effective

Cons

Extending word count past
An app that can be downloaded on mobile phones

Most Important Features

Allows for quick sending/response time
Mass communication

Return on Investment

Saving time when reaching large groups
Allows me to not have to use my personal number for communication purposes

Verified User

Administrative Assistant in Corporate (201-500 employees employees)

Use Cases and Deployment Scope

We use Text-Em-All to send any urgent updates or announcements to our employees. A problem the product addresses is being able to text certain groups based on our office locations. The scope is being able to communicate immediately to our employees regarding any urgent updates.

Pros

Allowing individuals to reply to broadcasts and the ability to respond to them individually
The ability to text different groups in real time
Send later feature
Being able to add new contacts to existing groups

Most Important Features

Broadcasts

Return on Investment

improved delivery on the receivers end when it is a text rather than email or other form of communication

Verified User

Team Lead (1-10 employees employees)

Use Cases and Deployment Scope

We use text messages with our neighborhood Civic Association. It is the best way for us to contact the close to 500 people in our neighborhood. With this service, we can keep everyone informed about important updates, emergencies, and neighborhood events. It is the most effective way to communicate with everyone easily and efficiently.

Pros

Ease of use.
Immediate communication.
Good pricing.

Cons

The contact list can be a little clunky.
It would be great to have an easier way to detect inactive phone numbers.
We have had issues in the past with messages being identified as spam.

Most Important Features

Reasonable price.
Immediate communication.
Easy to use interface.

Return on Investment

It has been a unifying tool for our neighborhood.
It has made people in our neighborhood feel safer and more informed.
It has helped alert the neighborhood to emergency situations and potential crimes.

Other Software Used

Canva, Microsoft Powerpoint, Adobe PhotoShop

Text-Em-All

What is Text-Em-All?

Categories & Use Cases

Media

Key Features

Top Performing Features

Mass Notification

Geo-Targeting

Multi-Channel Delivery

Areas for Improvement

Notification Reporting and Analytics

Integration with External Systems

Multi-Language Support

Most Frequent Users

Information

Health Care and Social Assistance

Manufacturing

Reviews

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Use Cases and Deployment Scope

Pros

Most Important Features

Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Other Software Used

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