Text-Em-All Review
Text potential students about upcoming events and to answer questions in the intermediary.
Starting at $0.05 cents
View PricingOverview
What is Text-Em-All?
Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.
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How Text-Em-All Differs From Its Competitors
Awards
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Pricing
Starter
$0
Cloud
Credits
$0.05
Cloud
per credit
Monthly
$10
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.text-em-all.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $0.05 cents
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Text-Em-All?
Company Overview
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.
Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.
Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.
Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.
Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).
Text-Em-All Features
- Supported: Mass Texting (1-to-many)
- Supported: Mass Calling (1-to-many)
- Supported: Two-Way texting (1-to-1)
- Supported: Personalization
- Supported: Text Signatures
- Supported: Text Surveys
- Supported: Message Templates
- Supported: Auto-Replies
- Supported: SMS Keywords
- Supported: MMS (images)
- Supported: Analytics & Reporting
- Supported: Contact & Group Management
- Supported: Shared Inbox
- Supported: Software Integrations
- Supported: API Access
- Supported: Unlimited Users
- Supported: Personalization & Custom Fields
- Supported: Message Scheduling
- Supported: Automation
- Supported: Mobile App
- Supported: Text-to-Speech
- Supported: Call Forwarding
- Supported: Message Library
- Supported: Live Transfers
Text-Em-All Screenshots
Text-Em-All Video
Welcome to Text-Em-All | Empowering Communication with Speed and Purpose
Text-Em-All Integrations
Text-Em-All Competitors
Text-Em-All Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, Canada |
Text-Em-All Downloadables
Frequently Asked Questions
Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.
Text-Em-All starts at $0.05.
Reviewers rate Mass Notification highest, with a score of 9.4.
The most common users of Text-Em-All are from Small Businesses (1-50 employees).
Text-Em-All Customer Size Distribution
| Consumers | 20% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 25% |
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
Reviews
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April 10, 2024
Text-Em-All Review
Text potential students about upcoming events and to answer questions in the intermediary.
- Easy to set up groups
- Easy to set up messages and schedule them
- Easy to make additional purchases and track credits
- Inbox is sometimes a little clunky or difficult to follow
- Contact warning - wish there was a warning if a contact name was added more than once
- Contact merger - wish we could combine two contacts information if contact was entered twice, etc.
March 30, 2024
Text Em
Score 10 out of 10
Vetted Review
Verified User
I use Text-Em-All in order to remind customers of when we'll be out to perform our work. It's a great mode and medium for communication and is able to make 1 automated phone call, as opposed to 100s. Also, it logs data for you to keep track of and API.
- calls people
- texts people
- reminds customers
- automates voices
- can reduce costs
- could use more AI
- could use chat bots
March 27, 2024
Great when your account stays open.
We used Text-Em-All to notify our engaged clients of the open tax portal, so that we can begin their projects. We used them annually around tax season time. The software was great in contacting a bunch of clients at once and to make communication easier for our clients. When the software provider kept our account open, it worked great.
- Executes as expected
- Great pricing
- Easy platform.
- Account use policy is not clear.
- Poor communication with account manager.
- Didn't feel valued as a customer of multiple years.
March 24, 2024
I love Text-Em-All!
We are able to communicate deadlines such as open enrollment meetings in a timely fashion with Text-Em-All. It keeps us motivated to engage employees
- Great technology that feels modern
- excellent reporting so we can track ROI
- terrific customer service when we have the need for help
- easy interface that we can easily train people on
- could be a bit more cost effective, but I think it's good value
- can't be used for certain campaigns that we could use
- uploading phone #s not always the easiest, but it's not bad either
February 16, 2024
Great app!
The way we use text em all for our organization is for text alerts for events. We use them for special days but also if there is a day we could be closed due to inclement weather. We use it a few times a month for almost 100 employees.
- Sends when you have the message scheduled.
- Opt out options.
- Ability to add pictures and long messages.
- Add contacts on the app.
- Be able to send out a mass text on the app not web.
- That's all I can think of.
February 16, 2024
Time Saving Program
We are a church. We use Text-Em-All to send out prayer requests for our members and to share important information. We serve supper on Wednesday night so we send out what will be served that night. This has been an invaluable tool. In the past many phone calls had to made and it was so time consuming. Using Text-Em-All is a life saver and saves so much time.
- It's always available. On my computer or my phone.
- People are able to respond to the texts without having to call.
- Messages are saved so we are able to look back at them and reuse them with changes.
- For the most part the number of words is fine, but sometimes more would be helpful.
- I would like a way to delete old text responses.
- Emoji use would be nice.
January 16, 2024
Easy and Effective!
We occasionally have to make announcements to all of our residents. This software does a wonderful job. It would be nice to have more options in the mobile app (like creating a call)
- Clear directions on how to use it
- Summary of the results
- Fast delivery
- Mobile App - I would like to start a call from the app itself
November 07, 2023
Text Em ALL in Construction
This solution has optimized our Company communication, which in turn has increased our productivity and help minimize risk with certain everyday hazards.
- User Friendly
- Great Customer Service
- Offer multiple solutions
- Addition of read receipts.
- including mms into price bundling. Currently being billed separately.
- Allow roll over
November 05, 2023
Easy and convenient way to reach large populations consistently
Due to our geographical location we deal with unpredictable weather. As such Text-Em-All allows us to communicate with our employees easily during an emergency closure instead of calling over 300 employees. Additionally, it is very helpful in a 24hr business to be able to message specific employee populations or remind them of upcoming events/training sessions.
- Easy to use
- Automatic voice recordings for whatever message you want to send
- Can bulk add multiple numbers/accounts at once instead of manually uploading them
- Different cost/business options to use as needed. We currently purchase credits as we send out but we could upgrade to monthly charges if we wanted to send more messages out more often.
- Would like to see more options to bulk remove accounts/numbers as HC options change it would be nice to not have to manually remove everyone
- Would like to see more options in terms of how long/short a message can be
October 19, 2023
Text-Em-All is GREAT!
I love using Text Em All. The option to respond unlimited for $40.00 per month is a lifesaver. I would highly recommend using Text Em All for business owners.
- Auto Replies are awesome and very time-saving.
- Unlimited responses once a candidate responds. Saves money.
- Unlimited users for my team keep us all on track.
- I have no qualms with Text Em All. It's working well for us.
October 15, 2023
Great tool for quick and efficient communication to the masses!
I am a trustee on the board for the Village of Hopewell, IL. I also serve as the Chairman of the Roads and Grounds Committee. We have been using the Text-Em-All system for over five years. This product helps us greatly when we need to get important information out to our 450+ residents. It has proven to be a valuable and efficient means of communication, and our residents appreciate the quick updates as well, especially in cases of emergency.
- It is very user-friendly.
- It is a quick and easy way to get out important information.
- Gives our residents peace of mind knowing they are in the loop.
- Maybe an easier way to remove obsolete numbers.
September 15, 2023
It works
We are a church, and we use this app to send out prayer chains, reminders, and announcements.
- Lets me know who has opted out of using the service.
- Shows on an easy-to-read chart how and when calls were made.
- Easy step-by-step process.
- After I have gone through all the steps and have a call set up, sometimes I forget to write down the id number to call in with and there is no way to go back to find it. So I end up canceling the call and doing it over again.
September 15, 2023
Detasseling Text-Em-All
We use the service during the months of June, July, and August to communicate with 120 13-21 year old pollinators and detasselers for fieldwork. We send a message out each day with start times and notes about the day. I have a lot of parents and workers on the list that receive the communications. The service works great for our uses.
- Contacts
- Groups
- Calling & Texting
- Multiple numbers per contact
- Calling the text
- Robot voice of text to landlines, not mine
- Opt Out, landline, can't receive needs more detail
August 21, 2023
Great in a Pinch but Even Better When You Plan It Out
We use Text-Em-All to reach our frontline employees that work in production and do not have access to company email. Our use was born out of COVID-19 when mass messaging became mandatory for certain situations. We continue to use Text-Em-All because it's the fastest way to reach someone on or off the clock. We have called "all-hands" meetings that span across the country in a matter of minutes with the texting service and it has worked great for the most part.
- Easy to use
- Large message size capability
- Great tracking features to see exactly how many people received the message
- Slow rollout times need improvement
- Ability to hyperlink would be nice
- Credits get expensive with large messages
August 21, 2023
Great for Utilities that need to reach out to customers.
We use Text-Em-All to get out bulk notification to our customers. As a water utility we can have emergencies, like main breaks, which can affect hundreds of customers. Before we had Text-Em-All we had to call each and every person individually to deliver a message that their water was going to be turned off, which required all six of us in the administration department to work together to try to get the call out before the field guys had to turn off the water. Now it takes one person to pull the list of customers, format the list of names and numbers, and upload/send the message to as many people as we need to. It takes minutes now as opposed to hours to get the message out to everyone.
- Love the new text to voice feature, it works great.
- The instructions are easy to follow.
- We love the detailed list of calls, and which ones didn't go through and why.
August 16, 2023
Text-Em-All is a lifesaver for our unique schedules
I work at a MLB Stadium for the St. Louis Cardinals. Our schedules change last minute sometimes, we have breaks in-between and need to send reminders. I also use it to communicate with groups of crews, individuals, and send out any new communications that they need to be aware of, example: We had pay cards switch companies so had to be sure all received the information.<br><br>This tool has been a lifesaver. I personally have never had any issues. <br>One suggestion or request would be that the body of the text could have more characters. But I manage. :)
- allow wide communication in one text
- allows me to communicate individually
- When we have last minute changes, Test Em All is crucial to get info out FAST
- more characters to type in body of message
August 07, 2023
Invaluable!
We use Text-Em-All for our church. We have used this service for several years now. It is so easy to use and helps us a lot. We use this service for prayers requests and also to remind our members of upcoming events. Also the customer service is great! The staff is friend and helpful.
- Gets the word out
- It would be helpful if the app informed you that you had replies
July 31, 2023
Best Form of Communication
The water department issues notices of shut offs and water leaks that may interrupt service in customer areas. We also notify customers of food give away when the police department has received donations from local churches.
- User-friendly website
- Provides great communication to our citizens
- Provide more history of previous messages sent.
- Create more columns of identification for contacts.
July 26, 2023
Text-Em-All Review
We utilize Text-Em-All to send out mass text messages with information to our employees. Also, we utilize it to text employees in a pinch when other methods of communication have not worked. The issues we run into are those that opt-out of the messaging and are therefore unable to receive the messaging.
- Mass Texting
- Dedicated phone number
- Import contacts
- Remove opt-out option
- More user friendly contacts section
- Easier ways to edit contact lists
July 25, 2023
Text-Em All
We use Text-Em-All to contact our students and let them know about events and programming. We also remind them of deadlines and upcoming requirements. This product helps us contact students more efficiently and in a way that they will actually respond to or acknowledge. We use it for about 50-100 students.
- Allows us to contact large groups of students through text.
- Grabs the attention of students more effectively than email.
- I think the price is high for the service. We pay $119 to contact our students.
July 24, 2023
A breeze to use!
It allows us cascade messages to the right audience
- Does well with notifying us of who has been sent the message and who doesn't
- It allows us to see the replies from other associates
- Allows us to mass import contacts
- It should allow you to be able to add more contacts if you forget one
- Allowing us to save templates
- Allowing to save contacts
July 24, 2023
Broadcasting live!!!
My company uses Text-Em-All to communicate quickly and promptly to get the message across all employees. This has helped tremendously with send out safety notifications such as when all employess should take shelter for a tornado. This app has helped my organization even communicate with one employee on a one-on-one basis. I highly recommend this app if your organization is struggling with communication.
- Sends messages immediately
- Allows for a group communication or single communication.
- Easily available and accessible.
- Private conversations
- Local numbers
- better tracebility
July 24, 2023
Text-Em-All Review from their biggest fan
I have used Text-Em-All personally and professionally. I have two accounts, one I use to send out a church volunteer schedule along with reminders. This means I can make a quarterly schedule, send, and set up reminders for the next 3 months all in one day. I love that! Otherwise, I’d have a clunky group text and would have to send multiple reminders each week. I also use a professional account for my job to send important announcements, send info for managers in a separate via a group to ensure they all get necessary info at the same time, send info on upcoming events for employees, etc. This has been a perfect solution to communication issues that existed in the company. Info used to pass word-of-mouth and wasn’t at all reliable as it was continuously shared and changed. Now, everyone has an “official” source for reliable information.
- Scheduled delivery: works as it should every time and is SUPER convenient.
- Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
- Feedback: if anyone doesn’t get the message, I will know almost immediately.
- The 320 character limit: just a teensy bit more would be perfect! 350??
- The app: it would be SUPER convenient to be able to mass text from the app. As a remote employee with varied hours, I might be away from my computer when asked to send a mass text. Right now, that means going to the website on my phone. It would be much better if I could just click the app and do it
July 24, 2023
Takes a HUGE portion off your workload plate!
Text-Em-All is a very user-friendly and easy method to use for mass communication. We use it for recruiting purposes and thanks to this company, I have been able to reduce the time it takes me to communicate with our applicants from several hours to merely minutes! This has significantly made my job easier, and I intend to continue using their services for our recruiting and mass communications purposes for the foreseeable future!
- Fast working
- Detailed analytics
- User-friendly
- Would love to see monthly billing options for extra points or unlimited usage.
- Be able to link your business phone number to the app
- An option for a downloadable program on the computer
July 24, 2023
Text-Em-All Delivers. We love using it!
Score 10 out of 10
Vetted Review
Verified User
I use Text-Em-All to easily communicate with up to 70 agents and admin individually and for mass communication on important events
- Contacting individual agents in our roster easily
- allowing for a unified platform for all admin that is available on multiple devices
- send mass broadcasts to all our agents for important events and reminders
- character limitation can be a hinderance