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Text-Em-All

Text-Em-All

Overview

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

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Recent Reviews

Text Em

10 out of 10
March 30, 2024
I use Text-Em-All in order to remind customers of when we'll be out to perform our work. It's a great mode and medium for communication …
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I love Text-Em-All!

9 out of 10
March 24, 2024
Incentivized
We are able to communicate deadlines such as open enrollment meetings in a timely fashion with Text-Em-All. It keeps us motivated to …
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Text-Em-All is GREAT!

10 out of 10
October 19, 2023
Incentivized
I love using Text Em All. The option to respond unlimited for $40.00 per month is a lifesaver. I would highly recommend using Text Em All …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Starter

$0

Cloud

Credits

$0.05

Cloud
per credit

Monthly

$10

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.text-em-all.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.05 cents
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Product Details

What is Text-Em-All?

Company Overview
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.

Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.

Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.

Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).



Text-Em-All Features

  • Supported: Mass Texting (1-to-many)
  • Supported: Mass Calling (1-to-many)
  • Supported: Two-Way texting (1-to-1)
  • Supported: Personalization
  • Supported: Text Signatures
  • Supported: Text Surveys
  • Supported: Message Templates
  • Supported: Auto-Replies
  • Supported: SMS Keywords
  • Supported: MMS (images)
  • Supported: Analytics & Reporting
  • Supported: Contact & Group Management
  • Supported: Shared Inbox
  • Supported: Software Integrations
  • Supported: API Access
  • Supported: Unlimited Users
  • Supported: Personalization & Custom Fields
  • Supported: Message Scheduling
  • Supported: Automation
  • Supported: Mobile App
  • Supported: Text-to-Speech
  • Supported: Call Forwarding
  • Supported: Message Library
  • Supported: Live Transfers

Text-Em-All Screenshots

Screenshot of Broadcast CreationScreenshot of Add ContactsScreenshot of Broadcast ResultsScreenshot of Broadcast DetailsScreenshot of Contact ManagementScreenshot of Two-Way Conversations

Text-Em-All Video

Welcome to Text-Em-All | Empowering Communication with Speed and Purpose

Text-Em-All Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada

Frequently Asked Questions

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Text-Em-All starts at $0.05.

DialMyCalls, TextUs, and Textedly are common alternatives for Text-Em-All.

Reviewers rate Mass Notification highest, with a score of 9.4.

The most common users of Text-Em-All are from Small Businesses (1-50 employees).

Text-Em-All Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(287)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
The water department issues notices of shut offs and water leaks that may interrupt service in customer areas. We also notify customers of food give away when the police department has received donations from local churches.
  • User-friendly website
  • Provides great communication to our citizens
  • Provide more history of previous messages sent.
  • Create more columns of identification for contacts.
It is well-suited for a local government that handles a multitude of departments. In my opinion, it would be less appropriate for a small business that may not need much communication to their customers.
  • The ability to add a "note" for contacts that we use as another form of identification.
  • The ability to send voice message and text at the same time.
  • Improved communication with our citizens
  • Expectations of a text for every single matter
We reach out to water customers regarding water leaks to inform them of a disruption of service. It is appreciated by the customers so they may plan for it ahead of time.
It's been a few years since we last used the service so I cannot remember the name of the company but it was free and it was lacking.
3
Communication for administration and utilities
3
Water clerk to send mass notices of shutoff, court clerk to send notice of food give-aways, secretary to send notice of change to garbage pickup
  • notice of shut off
  • notice of food give away
  • notice of change to trash collection
  • food give aways
  • considered using for warrants
  • warrants
Yes
Free text service. Not many features
  • Cloud Solutions
  • Ease of Use
We wanted something easy to use so new hires would have the ability to accomplish this in training.
It would be nice if it could integrate with our water software.
It has improved communication with our customers.
  • Implemented in-house
No
Change management was minimal
  • N/A
No, we have never had to use support.
No
We have never used support.
Text-em-all is intuitive and each page is well designed.
  • texting
  • saving contacts
  • recording messages
  • n/a
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Track and manage employees phone numbers and emergency contacts. Helps us communicate within our organization. Allows us to send alerts and communicate
  • Alert employees
  • Communication to employees
  • Easy user friendly
  • Allows video calls or audio calls
  • Cheaper prices
  • Allows more messaging
When we had a weather warning to send it. The system doesn’t allow us to do audio calls and live messages
  • Message community
  • Manage contacts
  • It has helped manage employee contact information
  • Allows us message vast amount at once to employers when not available to send emails
  • Too similar to emails
I have contacted support and nothing was done or resolved. I had to learn system on my own
We have not use it for hiring
We still use all systems
4
Mangers
and supervisors
3
Administrators
Support team members
  • Messages
  • Alerts
  • Manage files
  • Weather alert
  • Power shutdown
  • Vpn problems
  • Meetings
  • Hiring
In between
Not Sure
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
User friendly and manage files
No
It has not been done
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