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Text-Em-All

Text-Em-All

Overview

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

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Recent Reviews

Text Em

10 out of 10
March 30, 2024
I use Text-Em-All in order to remind customers of when we'll be out to perform our work. It's a great mode and medium for communication …
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I love Text-Em-All!

9 out of 10
March 24, 2024
Incentivized
We are able to communicate deadlines such as open enrollment meetings in a timely fashion with Text-Em-All. It keeps us motivated to …
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Text-Em-All is GREAT!

10 out of 10
October 19, 2023
Incentivized
I love using Text Em All. The option to respond unlimited for $40.00 per month is a lifesaver. I would highly recommend using Text Em All …
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How Text-Em-All Differs From Its Competitors

Text-Em-All Communications

The service was not utilized for emergency notifications, as that is not its intended purpose. Rather, we employed it to facilitate and enhance our clients' interaction with the tax portal. By leveraging this service, we were able to provide our clients with a more efficient and streamlined …
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Text-Em-All Communications

it's terrific, very easy, and I know through reporting what our outcomes are. It's easy, I don't know how else to articulate that it was user friendly. I was not at all overwhelmed by it and training employees on text em all is easy. It's easy to get our whole organization engaged.
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Text-Em-All Communications

We use texts when information needs to be sent to all employees. We receive more response than emailing or trying to call and not getting a hold of someone. We use this when we've had bad weather and need to cancel services or meetings. We've had power outages and this is a great way to …
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Text-Em-All Communications

This is a crucial tool, especially since our village is rural and spread out. We have a website and Facebook page, but Text-Em-All is the quickest, most efficient communication tool we have, especially during emergencies, of which we've had several.
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Text-Em-All Communications

1)When we have positions open, team can communicate with potential referrals or consider a new position within themselves<br>2) When there is a delay in game or cancelled completely, this means of communication serves to be our best tool to get the word out<br>
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Text-Em-All Communications

We reach out to water customers regarding water leaks to inform them of a disruption of service. It is appreciated by the customers so they may plan for it ahead of time.
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Text-Em-All Communications

Text-Em-All’s impact on your ability to optimize employee communications, fill jobs and shifts, or use mass texting to reach our contacts with emergency notifications has been immensely helpful. Specifically, when it comes to job openings, we are able to send out a mass text to everyone to let …
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Text-Em-All Communications

This has been extremely helpful by narrowing down an extremely time consuming task into a matter of minutes. As well as having the ability to preform auto responses based on keywords has helped save additional time with communicating as well!
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Text-Em-All Communications

The ability to reach our entire roster in one text quickly and get responses back quickly has been amazing. People are much more ready to respond and enjoy texting over phone calls or emails. This has not only made things easier on us, but we have received positive feedback even from our agents …
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Text-Em-All Communications

We use Text-Em-All for student account purposes only related mostly to payment deadline and important student account information such as collections, refunds and other finance related information. We are only pointing the student to their account within the text. All of our texts are generic and …
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Text-Em-All Communications

Mass texting is very important for a Church. It brings us closer together. This was so noticed and useful during the pandemic that we decided to keep on Text-Em-All as a full-time communication tool. We are very thankful we did.
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Text-Em-All Communications

We have used text-em-all for emergency notifications several times. Sometimes when the weather turns bad overnight, we are able to reach all our members before services the next morning, thereby preventing people from going out in bad weather when we have canceled a service. There are also times …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Director in Other
Education Management Company, 11-50 employees
Jay Nickolaus | TrustRadius Reviewer
Jay Nickolaus
President
Nickolaus Construction (Construction, 11-50 employees)
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Pricing

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Starter

$0

Cloud

Credits

$0.05

Cloud
per credit

Monthly

$10

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.text-em-all.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.05 cents
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Product Details

What is Text-Em-All?

Company Overview
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.

Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.

Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.

Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).



Text-Em-All Features

  • Supported: Mass Texting (1-to-many)
  • Supported: Mass Calling (1-to-many)
  • Supported: Two-Way texting (1-to-1)
  • Supported: Personalization
  • Supported: Text Signatures
  • Supported: Text Surveys
  • Supported: Message Templates
  • Supported: Auto-Replies
  • Supported: SMS Keywords
  • Supported: MMS (images)
  • Supported: Analytics & Reporting
  • Supported: Contact & Group Management
  • Supported: Shared Inbox
  • Supported: Software Integrations
  • Supported: API Access
  • Supported: Unlimited Users
  • Supported: Personalization & Custom Fields
  • Supported: Message Scheduling
  • Supported: Automation
  • Supported: Mobile App
  • Supported: Text-to-Speech
  • Supported: Call Forwarding
  • Supported: Message Library
  • Supported: Live Transfers

Text-Em-All Screenshots

Screenshot of Broadcast CreationScreenshot of Add ContactsScreenshot of Broadcast ResultsScreenshot of Broadcast DetailsScreenshot of Contact ManagementScreenshot of Two-Way Conversations

Text-Em-All Video

Welcome to Text-Em-All | Empowering Communication with Speed and Purpose

Text-Em-All Integrations

Text-Em-All Competitors

Text-Em-All Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada

Text-Em-All Downloadables

Frequently Asked Questions

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Text-Em-All starts at $0.05.

DialMyCalls, TextUs, and Textedly are common alternatives for Text-Em-All.

Reviewers rate Mass Notification highest, with a score of 9.4.

The most common users of Text-Em-All are from Small Businesses (1-50 employees).

Text-Em-All Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(286)

Attribute Ratings

Reviews

(1-25 of 194)
Companies can't remove reviews or game the system. Here's why
April 10, 2024

Text-Em-All Review

Verified User
Director in Other
Education Management Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Works extremely well for working with potential students and existing students. I can contact potential students with upcoming events and provide additional information or answer questions. Current students sometimes use the tool as an additional communication avenue.

Obviously, it does not work well for students who do not have a cell phone.
March 27, 2024

Great when your account stays open.

Sean Haire, CPA | TrustRadius Reviewer
Sean Haire, CPA
Principal
Legion Accounting Group, PLLC (Accounting, 1-10 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In my experience, the software company closed my account because they suspected that my use of their services did not comply with their policy guidelines. I'm really disappointed about the account closure, as I was not violating any of their terms and conditions. I was sad to see it close as we had zero complaints from any client.
March 24, 2024

I love Text-Em-All!

Verified User
Manager in Finance and Accounting
Financial Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
great for a mass phone call reminder initiative. We always want to ensure that people know to enroll at open enrollment, and Text-Em-All helps us meet employees where they are at. We can control messaging and make sure employees know what to do, when to do it, and how to do it.
February 16, 2024

Time Saving Program

JT
Joni Teter
Administrator
Salem Sayers Baptist Church (Religious Institutions, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I find Text-Em-All to be a valuable tool. It saves so much time and reaches so many more people. I only have one person that doesn't receive texts. With a text, information is there to look back at so people don't need to call for the info again. Only a couple of people have complained about not getting a phone call.
November 07, 2023

Text Em ALL in Construction

Verified User
Executive in Corporate
Construction Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We were having issues with people actually reading text messages due to the auto generated number being unrecognizable. The solution that was given by a customer service representative was to add the feature of Landline texting. Moving forward, our Text em All messages were delivered from our office phone number (which all of our employees recognize). Problem solved!
November 05, 2023

Easy and convenient way to reach large populations consistently

Verified User
Partner in Human Resources
Pharmaceuticals Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In my opinion, Text-Em-All should be used sparsely for the greatest impact with your teams, and only in the event of closures or rare reminders when events/training is upcoming. If you only use it for emergency situations or sparsely then it will be more well received, and more employees will buy into using it in my opinion.
October 15, 2023

Great tool for quick and efficient communication to the masses!

KB
Kevin Bennett
Roads & Grounds Chair
Village of Hopewell (Government Administration, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The pump that supplies our water system went out on the 4th of July last year. Many of the trustees and staff were out of town, so there was a sense of panic among our residents since no one had water. We were able to use Text-Em-All to quickly get out information and updates on the repair. We do not use it for sharing non-urgent information like dates for our garage sales, community gatherings, etc.
September 15, 2023

It works

BC
Britteny Crump
Senior Administrative Assistant
Morse Mill Baptist Church (Religious Institutions, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is great during the winter when road conditions are bad or if we have winter weather and need to postpone service to a later date or time. I make one call/text and everyone gets it.
August 21, 2023

Great for Utilities that need to reach out to customers.

JG
Jennifer Guy
Business Support
Evergreen Metro District (Utilities, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Text-Em-All is great at getting messages out to customers quickly and easily. When we have a large amount of customers we need to contact with the same message it works fantastic. I think the only thing that we don't appreciate so much is the ability of the customer to "opt out". We understand why it exist, and it is on the customer if they don't want to know they will be without water, but we think they shouldn't be able to opt out for their own benefit. Oh well.
August 16, 2023

Text-Em-All is a lifesaver for our unique schedules

Jeri Hall | TrustRadius Reviewer
Jeri Hall
HR Manager/Site Manager
C&W Services (Facilities Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Our stadium is outdoor, and sometimes if the game is delayed or cancelled I can reach all the appropriate employees in a timely matter so they know their start time is different than originally scheduled.

I honestly, have zero less appropriate scenarios.
August 07, 2023

Invaluable!

CJ
Cherie Jones Joiner
Bookkeeper
Ethel Baptist Church (Non-profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is great because you can get information out to a large number of people quickly. We use it often for prayer requests. Knowing there may be 100 people sending up a prayer for you is a great comfort. When the power was out in our community but not the church no one had to wonder if we were having services. We were able to let all know quickly.
July 31, 2023

Best Form of Communication

Verified User
Administrative Assistant in Other
Government Relations Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well-suited for a local government that handles a multitude of departments. In my opinion, it would be less appropriate for a small business that may not need much communication to their customers.
July 26, 2023

Text-Em-All Review

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In my opinion, Text-Em-All is well suited for companies that have a large base of employees that need to send out mass communications for. Mass communications can be in the form of notifications for overtime, fire drills, tornado drills, etc. It is also beneficial when you need to notify your employees of bad weather and what to do. I would say it's less appropriate for smaller companies where you have less than 50 employee.
July 25, 2023

Text-Em All

Verified User
Employee in Other
Civic & Social Organization Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's appropriate for less formal messages and announcements. It is also easier to reach younger populations (like students) that are less likely to see or respond to emails.
July 24, 2023

A breeze to use!

MF
Michaela Foreman
HR Partner
Amazon (Warehousing, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When there is an emergency message that needs to be communicated such as weather, traffic etc it allows us to get the message to associates quickly especially since are audience is more likely to check their text messages opposed to their emails. It also come in handy when we communicate site closures.
July 24, 2023

Broadcasting live!!!

Verified User
Administrator in Human Resources
Machinery Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
There was a tornado warning in the area and everyone needed to take cover immediately. We were able to communicate the area and location with almost everyone in the building by using Text-Em-All. Helped keep everyone safe and it was easy and accessible. highly recommended to use this app.
July 24, 2023

Text-Em-All Review from their biggest fan

Verified User
Manager in Human Resources
Health, Wellness and Fitness Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Text-Em-All is perfect if needing to send text messages en masse fairly regularly. It’s MUCH more organized than a mass text which can get confusing or annoying with multiple replies.

If not needing to send messages to lots of people fairly often, then there’s no need for it. That’s the only scenario I can think of where it would be less appropriate.
July 24, 2023

Takes a HUGE portion off your workload plate!

Verified User
Executive in Corporate
Food & Beverages Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Depending on the business season, I can receive anywhere from 10-100 applications a day. Because we believe in the Equal Opportunity Act, we reach out to all applicants, which can take up to over a day's work. Now with using Text-em-All, I can reach out to all our applicants at once, while also setting up a response system to save me HOURS of time.
July 24, 2023

Text-Em-All Delivers. We love using it!

DC
Debbie Carpentieri
Director of Communications
Keller Williams Elite Partners II (Real Estate, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I have been very pleased and thankful for Text-Em-All for the way it simplifies communications and allows our administrative team to have one unified platform available on multiple devices. It allows us to easily maintain our roster in one place. The broadcast ability is one of the most useful tools for communicating with everyone in the brokerage at once, which allows us to stay better connected and serve our agents at a higher level.
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