Text-Em-All Review
Text potential students about upcoming events and to answer questions in the intermediary.
Starting at $0.05 cents
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What is Text-Em-All?
Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.
Recent Reviews
How Text-Em-All Differs From Its Competitors
Awards
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Reviewer Pros & Cons
Pricing
Starter
$0
Cloud
Credits
$0.05
Cloud
per credit
Monthly
$10
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.text-em-all.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $0.05 cents
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Text-Em-All?
Company Overview
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.
Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.
Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.
Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.
Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).
Text-Em-All Features
- Supported: Mass Texting (1-to-many)
- Supported: Mass Calling (1-to-many)
- Supported: Two-Way texting (1-to-1)
- Supported: Personalization
- Supported: Text Signatures
- Supported: Text Surveys
- Supported: Message Templates
- Supported: Auto-Replies
- Supported: SMS Keywords
- Supported: MMS (images)
- Supported: Analytics & Reporting
- Supported: Contact & Group Management
- Supported: Shared Inbox
- Supported: Software Integrations
- Supported: API Access
- Supported: Unlimited Users
- Supported: Personalization & Custom Fields
- Supported: Message Scheduling
- Supported: Automation
- Supported: Mobile App
- Supported: Text-to-Speech
- Supported: Call Forwarding
- Supported: Message Library
- Supported: Live Transfers
Text-Em-All Screenshots
Text-Em-All Video
Welcome to Text-Em-All | Empowering Communication with Speed and Purpose
Text-Em-All Integrations
Text-Em-All Competitors
Text-Em-All Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, Canada |
Text-Em-All Downloadables
Frequently Asked Questions
Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.
Text-Em-All starts at $0.05.
Reviewers rate Mass Notification highest, with a score of 9.4.
The most common users of Text-Em-All are from Small Businesses (1-50 employees).
Text-Em-All Customer Size Distribution
| Consumers | 20% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 25% |
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
Reviews
(1-25 of 194)Companies can't remove reviews or game the system. Here's why
April 10, 2024
Text-Em-All Review
- Easy to set up groups
- Easy to set up messages and schedule them
- Easy to make additional purchases and track credits
- Inbox is sometimes a little clunky or difficult to follow
- Contact warning - wish there was a warning if a contact name was added more than once
- Contact merger - wish we could combine two contacts information if contact was entered twice, etc.
March 30, 2024
Text Em
Score 10 out of 10
Vetted Review
Verified User
- calls people
- texts people
- reminds customers
- automates voices
- can reduce costs
- could use more AI
- could use chat bots
March 27, 2024
Great when your account stays open.
- Executes as expected
- Great pricing
- Easy platform.
- Account use policy is not clear.
- Poor communication with account manager.
- Didn't feel valued as a customer of multiple years.
March 24, 2024
I love Text-Em-All!
- Great technology that feels modern
- excellent reporting so we can track ROI
- terrific customer service when we have the need for help
- easy interface that we can easily train people on
- could be a bit more cost effective, but I think it's good value
- can't be used for certain campaigns that we could use
- uploading phone #s not always the easiest, but it's not bad either
February 16, 2024
Great app!
- Sends when you have the message scheduled.
- Opt out options.
- Ability to add pictures and long messages.
- Add contacts on the app.
- Be able to send out a mass text on the app not web.
- That's all I can think of.
February 16, 2024
Time Saving Program
- It's always available. On my computer or my phone.
- People are able to respond to the texts without having to call.
- Messages are saved so we are able to look back at them and reuse them with changes.
- For the most part the number of words is fine, but sometimes more would be helpful.
- I would like a way to delete old text responses.
- Emoji use would be nice.
January 16, 2024
Easy and Effective!
- Clear directions on how to use it
- Summary of the results
- Fast delivery
- Mobile App - I would like to start a call from the app itself
November 07, 2023
Text Em ALL in Construction
- User Friendly
- Great Customer Service
- Offer multiple solutions
- Addition of read receipts.
- including mms into price bundling. Currently being billed separately.
- Allow roll over
November 05, 2023
Easy and convenient way to reach large populations consistently
- Easy to use
- Automatic voice recordings for whatever message you want to send
- Can bulk add multiple numbers/accounts at once instead of manually uploading them
- Different cost/business options to use as needed. We currently purchase credits as we send out but we could upgrade to monthly charges if we wanted to send more messages out more often.
- Would like to see more options to bulk remove accounts/numbers as HC options change it would be nice to not have to manually remove everyone
- Would like to see more options in terms of how long/short a message can be
October 19, 2023
Text-Em-All is GREAT!
- Auto Replies are awesome and very time-saving.
- Unlimited responses once a candidate responds. Saves money.
- Unlimited users for my team keep us all on track.
- I have no qualms with Text Em All. It's working well for us.
October 15, 2023
Great tool for quick and efficient communication to the masses!
- It is very user-friendly.
- It is a quick and easy way to get out important information.
- Gives our residents peace of mind knowing they are in the loop.
- Maybe an easier way to remove obsolete numbers.
September 15, 2023
It works
- Lets me know who has opted out of using the service.
- Shows on an easy-to-read chart how and when calls were made.
- Easy step-by-step process.
- After I have gone through all the steps and have a call set up, sometimes I forget to write down the id number to call in with and there is no way to go back to find it. So I end up canceling the call and doing it over again.
September 15, 2023
Detasseling Text-Em-All
- Contacts
- Groups
- Calling & Texting
- Multiple numbers per contact
- Calling the text
- Robot voice of text to landlines, not mine
- Opt Out, landline, can't receive needs more detail
August 21, 2023
Great in a Pinch but Even Better When You Plan It Out
- Easy to use
- Large message size capability
- Great tracking features to see exactly how many people received the message
- Slow rollout times need improvement
- Ability to hyperlink would be nice
- Credits get expensive with large messages
August 21, 2023
Great for Utilities that need to reach out to customers.
- Love the new text to voice feature, it works great.
- The instructions are easy to follow.
- We love the detailed list of calls, and which ones didn't go through and why.
August 16, 2023
Text-Em-All is a lifesaver for our unique schedules
- allow wide communication in one text
- allows me to communicate individually
- When we have last minute changes, Test Em All is crucial to get info out FAST
- more characters to type in body of message
August 07, 2023
Invaluable!
- Gets the word out
- It would be helpful if the app informed you that you had replies
July 31, 2023
Best Form of Communication
- User-friendly website
- Provides great communication to our citizens
- Provide more history of previous messages sent.
- Create more columns of identification for contacts.
July 26, 2023
Text-Em-All Review
- Mass Texting
- Dedicated phone number
- Import contacts
- Remove opt-out option
- More user friendly contacts section
- Easier ways to edit contact lists
July 25, 2023
Text-Em All
- Allows us to contact large groups of students through text.
- Grabs the attention of students more effectively than email.
- I think the price is high for the service. We pay $119 to contact our students.
July 24, 2023
A breeze to use!
- Does well with notifying us of who has been sent the message and who doesn't
- It allows us to see the replies from other associates
- Allows us to mass import contacts
- It should allow you to be able to add more contacts if you forget one
- Allowing us to save templates
- Allowing to save contacts
July 24, 2023
Broadcasting live!!!
- Sends messages immediately
- Allows for a group communication or single communication.
- Easily available and accessible.
- Private conversations
- Local numbers
- better tracebility
July 24, 2023
Text-Em-All Review from their biggest fan
- Scheduled delivery: works as it should every time and is SUPER convenient.
- Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
- Feedback: if anyone doesn’t get the message, I will know almost immediately.
- The 320 character limit: just a teensy bit more would be perfect! 350??
- The app: it would be SUPER convenient to be able to mass text from the app. As a remote employee with varied hours, I might be away from my computer when asked to send a mass text. Right now, that means going to the website on my phone. It would be much better if I could just click the app and do it
July 24, 2023
Takes a HUGE portion off your workload plate!
- Fast working
- Detailed analytics
- User-friendly
- Would love to see monthly billing options for extra points or unlimited usage.
- Be able to link your business phone number to the app
- An option for a downloadable program on the computer
July 24, 2023
Text-Em-All Delivers. We love using it!
Score 10 out of 10
Vetted Review
Verified User
- Contacting individual agents in our roster easily
- allowing for a unified platform for all admin that is available on multiple devices
- send mass broadcasts to all our agents for important events and reminders
- character limitation can be a hinderance