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Text-Em-All

Text-Em-All

Overview

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

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Recent Reviews

Text Em

10 out of 10
March 30, 2024
I use Text-Em-All in order to remind customers of when we'll be out to perform our work. It's a great mode and medium for communication …
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I love Text-Em-All!

9 out of 10
March 24, 2024
Incentivized
We are able to communicate deadlines such as open enrollment meetings in a timely fashion with Text-Em-All. It keeps us motivated to …
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Text-Em-All is GREAT!

10 out of 10
October 19, 2023
Incentivized
I love using Text Em All. The option to respond unlimited for $40.00 per month is a lifesaver. I would highly recommend using Text Em All …
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How Text-Em-All Differs From Its Competitors

Text-Em-All Communications

The service was not utilized for emergency notifications, as that is not its intended purpose. Rather, we employed it to facilitate and enhance our clients' interaction with the tax portal. By leveraging this service, we were able to provide our clients with a more efficient and streamlined …
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Text-Em-All Communications

it's terrific, very easy, and I know through reporting what our outcomes are. It's easy, I don't know how else to articulate that it was user friendly. I was not at all overwhelmed by it and training employees on text em all is easy. It's easy to get our whole organization engaged.
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Text-Em-All Communications

We use texts when information needs to be sent to all employees. We receive more response than emailing or trying to call and not getting a hold of someone. We use this when we've had bad weather and need to cancel services or meetings. We've had power outages and this is a great way to …
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Text-Em-All Communications

This is a crucial tool, especially since our village is rural and spread out. We have a website and Facebook page, but Text-Em-All is the quickest, most efficient communication tool we have, especially during emergencies, of which we've had several.
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Text-Em-All Communications

1)When we have positions open, team can communicate with potential referrals or consider a new position within themselves<br>2) When there is a delay in game or cancelled completely, this means of communication serves to be our best tool to get the word out<br>
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Text-Em-All Communications

We reach out to water customers regarding water leaks to inform them of a disruption of service. It is appreciated by the customers so they may plan for it ahead of time.
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Text-Em-All Communications

Text-Em-All’s impact on your ability to optimize employee communications, fill jobs and shifts, or use mass texting to reach our contacts with emergency notifications has been immensely helpful. Specifically, when it comes to job openings, we are able to send out a mass text to everyone to let …
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Text-Em-All Communications

This has been extremely helpful by narrowing down an extremely time consuming task into a matter of minutes. As well as having the ability to preform auto responses based on keywords has helped save additional time with communicating as well!
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Text-Em-All Communications

The ability to reach our entire roster in one text quickly and get responses back quickly has been amazing. People are much more ready to respond and enjoy texting over phone calls or emails. This has not only made things easier on us, but we have received positive feedback even from our agents …
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Text-Em-All Communications

We use Text-Em-All for student account purposes only related mostly to payment deadline and important student account information such as collections, refunds and other finance related information. We are only pointing the student to their account within the text. All of our texts are generic and …
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Text-Em-All Communications

Mass texting is very important for a Church. It brings us closer together. This was so noticed and useful during the pandemic that we decided to keep on Text-Em-All as a full-time communication tool. We are very thankful we did.
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Text-Em-All Communications

We have used text-em-all for emergency notifications several times. Sometimes when the weather turns bad overnight, we are able to reach all our members before services the next morning, thereby preventing people from going out in bad weather when we have canceled a service. There are also times …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Director in Other
Education Management Company, 11-50 employees
Jay Nickolaus | TrustRadius Reviewer
Jay Nickolaus
President
Nickolaus Construction (Construction, 11-50 employees)
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Pricing

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Starter

$0

Cloud

Credits

$0.05

Cloud
per credit

Monthly

$10

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.text-em-all.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.05 cents
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Product Details

What is Text-Em-All?

Company Overview
Text-Em-All is a mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. Text-Em-All offers a platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages.

Pricing
Text-Em-All offers pricing plans to cater to different user needs. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.

Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.

Customer Support
Text-Em-All offers customer support and declares their commitment to providing a great customer experience. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Text-Em-All boasts a focus on customer satisfaction and providing a seamless user experience, as well as a consistent 75 Net Promoter Score (75).



Text-Em-All Features

  • Supported: Mass Texting (1-to-many)
  • Supported: Mass Calling (1-to-many)
  • Supported: Two-Way texting (1-to-1)
  • Supported: Personalization
  • Supported: Text Signatures
  • Supported: Text Surveys
  • Supported: Message Templates
  • Supported: Auto-Replies
  • Supported: SMS Keywords
  • Supported: MMS (images)
  • Supported: Analytics & Reporting
  • Supported: Contact & Group Management
  • Supported: Shared Inbox
  • Supported: Software Integrations
  • Supported: API Access
  • Supported: Unlimited Users
  • Supported: Personalization & Custom Fields
  • Supported: Message Scheduling
  • Supported: Automation
  • Supported: Mobile App
  • Supported: Text-to-Speech
  • Supported: Call Forwarding
  • Supported: Message Library
  • Supported: Live Transfers

Text-Em-All Screenshots

Screenshot of Broadcast CreationScreenshot of Add ContactsScreenshot of Broadcast ResultsScreenshot of Broadcast DetailsScreenshot of Contact ManagementScreenshot of Two-Way Conversations

Text-Em-All Video

Welcome to Text-Em-All | Empowering Communication with Speed and Purpose

Text-Em-All Integrations

Text-Em-All Competitors

Text-Em-All Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada

Text-Em-All Downloadables

Frequently Asked Questions

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Text-Em-All starts at $0.05.

DialMyCalls, TextUs, and Textedly are common alternatives for Text-Em-All.

Reviewers rate Mass Notification highest, with a score of 9.4.

The most common users of Text-Em-All are from Small Businesses (1-50 employees).

Text-Em-All Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(286)

Attribute Ratings

Reviews

(1-25 of 109)
Companies can't remove reviews or game the system. Here's why
March 27, 2024

Great when your account stays open.

Sean Haire, CPA | TrustRadius Reviewer
Sean Haire, CPA
Principal
Legion Accounting Group, PLLC (Accounting, 1-10 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
5
In the event of an issue, I found them to be quite communicative and responsive. I was pleased to receive a refund for my credit balance, which they handled in a timely and efficient manner. Overall, my experience with them was neutral and left me feeling dissatisfied with their customer service.
March 24, 2024

I love Text-Em-All!

Verified User
Manager in Finance and Accounting
Financial Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
responsive and attentive. Any time I have needed help they were able to help me. They also have good FAQs and self service solutions so that I know what to do. Their customer service was responsive to my needs and helped me understand what to do. They were friendly as well which was nice.
July 24, 2023

A breeze to use!

MF
Michaela Foreman
HR Partner
Amazon (Warehousing, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
It is very hand when it comes to deliver messages. It has been helpful time and time again when sending emergency messages and important notifications. We have seen a way higher interaction and response rate when using the automated text system. It has been easy to navigate and work through.
July 21, 2023

GET THIS PRODUCT!

RH
Rebecca Holmes
Client Relations Manager
Aveanna Healthcare (Hospital & Health Care, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I gave this rating because since having Text Em' all, I have been able to talk to my staff about emergency changes, for example the air quality risks, and weather storms. I can reach out to all my staff and patients to ensure safety, encourage protocol, and to deliver supplies if needed.
July 18, 2023

Great service to provide real-time notifications to the public

Verified User
Employee in Corporate
Government Administration Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
I always have excellent customer service from Text-Em-All. They almost always have a solution and also accept suggestions for improving the product if what I am requesting is something the technology does not do. During the day, you can usually get a response in a very short timeframe. The only slight drawback is there is not really 24/7 support, otherwise, I'd give a 10.
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