Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Attendance Tracking

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Generation

File Sync

Enterprise

Accounting

CTRM

Cryptocurrency Mining

Financial Research

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Compliance

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Cloud Data Warehouse

Cloud Storage

Container Management

DevOps

Fraud Detection

Hadoop-Related

IT Alert Management

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Mobile Data Security

Network Access Control (NAC)

Network Performance Monitoring

Phishing Detection and Response

Relational Database Management Systems

Requirements Management

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Automotive

Geographic Information

Hotel Management

Insurance Claims Management

Law Practice Management

Mental Health

Multiple Listing Service (MLS)

Pharmacy

Telemedicine

Vertical-Specific

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Textel is a texting software for contact centers specifically designed to  improve the customer experience, increase customer engagement, and improve contact center performance and efficiency through the complete integration with CCaaS platforms, such as NICE, Genesys, RingCentral, and Five9.

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

Account Engagement

Data Cloud for Marketing

Engagement

Intelligence

Loyalty Management

Personalization

Salesforce Marketing Cloud

Launch

Boost

Scale

Textel

Mobile marketing is a set of practices that enables organizations to communicate and engage with their audience in an interactive and relevant manner through any mobile device or network.

Mobile Marketing

inContact Demo Video

Textel Salon Demo

Textel Tutorials #2 - Start Texting

Textel Tutorials #7 - Import Your Contacts Into Textel

Textel Blast - Creating and Sending Text Blasts

Likelihood to Recommend

Capacity

Textel Salon Reel

Textel 2024-01-17 14:05:11

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Mobile Marketing Software

We needed a platform that allowed us to both text our client base one-on-one and in mass as a marketing tool.

One-on-one texting with customers
Mass texting to groups
Analytics

Phone list formats could be both csv and excel, making it more convenient
The need to refresh while creating lists can be annoying.

Client base reaction to our texting channel has been very positive
Client engagement has been easy to manage internally
Cost of platform was competitive to other platforms in the market

Textel

Overview

What is Textel?