TrustRadius
https://media.trustradius.com/product-logos/Cq/d8/OZCTWQHW0AA2.PNGTextMagic is magical!Our company uses TextMagic as an easy way to send out messages to all employees very quickly. We use it to inform employees of weather related delays or closings. We also use it for other types of urgent message that we need to send during off hours. We have employees who do not have company email or company devices to check email during non-business hours. TextMagic allows us to reach everyone whether or not they are on the company's email distribution.,It is very easy to import a contact list. The simplicity of creating a template makes this a breeze to use. I can access TextMagic from anywhere and reach all of our employees in seconds.,I don't have any cons at the moment.,10,It's just a small part of our communications with employees but they appreciate it very much! It is a very cost effective communications tool. There is no negative impact. I just need to remember to update the contact lists with any employee changes.,AT&T Connect,SmartRecruiters, ADP Workforce Now, Concur Travel and ExpenseTextMagic helped us reach customers we could not before!The entire office staff uses TextMagic to communicate with our customers. We are able to easily reach our customers that may not be in a position to answer a call. We use it for scheduling, confirmations and general communication. We are thrilled with the results we have gotten and the volume of customers we are able to reach in this day in age where most people prefer to text.,Easy to use Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits Multiple users are able to work off of the same account Detailed records kept of each text conversation,I have no cons to report at this time,10,For the price we pay, I cannot think of any negative impact. It is very affordable. We usually pay $50 at a time and that will last us a month or so.PRODUCTIVITY? USE TEXT MAGICUsed across the whole organization for immediate dissemination of critical information happening inside the plant. Our plant is situated in remote town of Leyte province occupying few hectares of land in which operation offices are located far from the Administration building where our executives, managers, AVP's, VP's reside. Part of our safety program is to monitor closely the gas emissions and disseminate the information to selected persons once threshold is reached. SMS is the fastest way distribute the information that's why we used TextMagic. It works fine.,Uses SMS feature. Easy to manage users/groups. Detailed reporting.,Apologies but can't think of one.,9,Positive is workers' productivity.,Value AddedTextMagic is a very simple tool that allows us to keep our clients end consumers updated with deliveries. We use it as a company as it offers value added services to our already existing supply chain.,Account top up is very quick and easy to do Summarizes account activity,Happy with Text Magic,10,Value Added Service,Fantastic for group texting!I run a dance school. I use it for essential contact to all my pupils, i.e. if I need to cancel a class at the last minute due to illness or bad weather. I also use it to remind pupils when we resume classes after a holiday break.,Website is easy to use You can set up lists/groups of contacts You can import contacts easily from your own spreadsheet,10,It has positively allowed me to keep in contact with my pupils for essential information.Why you should not use TextMagicWe are using textmagic for our communication and sell to our customers. All our services are based using SMS exchanges. It is the most important tool of my company. Sometimes messages need 20 [minutes] to reach the destination. The support is incompetent and not polite, each time you need something it is impossible. I am totally stuck with them because the phone number that I pay each month to textmagic is on of all my communication. Using Twilio and Smooch is 200% times better than Textmagic.,Chat window Simple API task,Connection between other services ERP, CRM and slack. Textmagic is a tool for kids who want to SMS chat. The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.,1,It is slow. Some message are really slow. The non-advanced user of my company can use it, but I implemented a setting with slack and Twilio and after a very short explanation it was perfect for all.,,Twilio SMS, Slack, Odoo
Windows, Mac, CentOS Linux
TextMagic
7 Ratings
Score 9.4 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

TextMagic Reviews

TextMagic
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.4 out of 101
Show Filters 
Hide Filters 
Filter 7 vetted TextMagic reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (1-6 of 6)

  Vendors can't alter or remove reviews. Here's why.
Alissa Hamilton profile photo
February 22, 2019

User Review: "TextMagic is magical!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company uses TextMagic as an easy way to send out messages to all employees very quickly. We use it to inform employees of weather related delays or closings. We also use it for other types of urgent message that we need to send during off hours. We have employees who do not have company email or company devices to check email during non-business hours. TextMagic allows us to reach everyone whether or not they are on the company's email distribution.
  • It is very easy to import a contact list.
  • The simplicity of creating a template makes this a breeze to use.
  • I can access TextMagic from anywhere and reach all of our employees in seconds.
  • I don't have any cons at the moment.
It is well suited for our small company. We have employees in multiple states; some without company email; and many without company devices to check email during non-business hours.
Read Alissa Hamilton's full review
Courtney Kuzmich profile photo
February 22, 2019

Review: "TextMagic helped us reach customers we could not before!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
The entire office staff uses TextMagic to communicate with our customers. We are able to easily reach our customers that may not be in a position to answer a call. We use it for scheduling, confirmations and general communication. We are thrilled with the results we have gotten and the volume of customers we are able to reach in this day in age where most people prefer to text.
  • Easy to use
  • Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
  • Multiple users are able to work off of the same account
  • Detailed records kept of each text conversation
  • I have no cons to report at this time
In 2019, most people avoid answering a phone call, especially if they are not familiar with the number. The ability to text our customers is crucial to reach them. We don't have our office staff texting from their personal cell phones to reach customers who prefer texting. We are able to send texts through emails.
Read Courtney Kuzmich's full review
Ramil Cadlawon profile photo
December 12, 2017

TextMagic Review: "PRODUCTIVITY? USE TEXT MAGIC"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Used across the whole organization for immediate dissemination of critical information happening inside the plant. Our plant is situated in remote town of Leyte province occupying few hectares of land in which operation offices are located far from the Administration building where our executives, managers, AVP's, VP's reside. Part of our safety program is to monitor closely the gas emissions and disseminate the information to selected persons once threshold is reached. SMS is the fastest way distribute the information that's why we used TextMagic. It works fine.
  • Uses SMS feature.
  • Easy to manage users/groups.
  • Detailed reporting.
  • Apologies but can't think of one.
The mobility and the integration features of this system is worth trying it for. It's easy to access, manage, and the features like email to SMS are just another tool of productivity for workers especially for those mobile users.
Read Ramil Cadlawon's full review
Michelle Fuller profile photo
October 18, 2017

TextMagic Review: "Value Added"

Score 10 out of 10
Vetted Review
Verified User
Review Source
TextMagic is a very simple tool that allows us to keep our clients end consumers updated with deliveries. We use it as a company as it offers value added services to our already existing supply chain.
  • Account top up is very quick and easy to do
  • Summarizes account activity
  • Happy with Text Magic
Allows us to keep consumers updated on deliveries
Read Michelle Fuller's full review
Amanda Kirby profile photo
October 12, 2017

TextMagic Review: "Fantastic for group texting!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
I run a dance school. I use it for essential contact to all my pupils, i.e. if I need to cancel a class at the last minute due to illness or bad weather. I also use it to remind pupils when we resume classes after a holiday break.
  • Website is easy to use
  • You can set up lists/groups of contacts
  • You can import contacts easily from your own spreadsheet
Easy to very quickly do a group text in case of an emergency. I would not over-use it as it could be very annoying to keep receiving marketing texts.
Read Amanda Kirby's full review
No photo available
January 06, 2017

User Review: "Why you should not use TextMagic"

Score 1 out of 10
Vetted Review
Verified User
Review Source
We are using textmagic for our communication and sell to our customers. All our services are based using SMS exchanges. It is the most important tool of my company. Sometimes messages need 20 [minutes] to reach the destination. The support is incompetent and not polite, each time you need something it is impossible. I am totally stuck with them because the phone number that I pay each month to textmagic is on of all my communication. Using Twilio and Smooch is 200% times better than Textmagic.
  • Chat window
  • Simple API task
  • Connection between other services ERP, CRM and Slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
It is perfect for simple chat. But there is zero interoperability to use other suitable tools so I would not recommend this tool for professional usage. For the support as soon as you have an issue it is not their system that is the problem but the carrier and a few minutes later the bug is solved. The support is lying to their customers.
Read this authenticated review

TextMagic Scorecard Summary

About TextMagic

TextMagic is a bulk SMS service for sending texts to customers, staff and suppliers from an online portal. TextMagic is compatible with PC & Mac. It supports long SMS messages, and allows users to send texts globally. Users can set up integrations to other applications using TextMagic's Gateway API. 

TextMagic is designed around usability, flexibility, oversight, security and reliability. The vendor says it can help companies improve communication with staff and customers and boost SMS marketing results. 



Categories:  Mobile Marketing

TextMagic Features

Has featureSend and Receive Texts Online
Has featureEmail to SMS
Has featureTwo-Way SMS Chat
Has featureSMS Distribution Lists
Has featureSub-Accounts for Team Members
Has featureVirtual Mobile Numbers
Has featureSMS Sender ID
Has featureLanguages & Unicode SMS
Has featureSMS STOP Command
Has featureReporting & Analytics
Has featureSend Bulk SMS Online
Has featureSchedule Text Messages
Has featureSMS Attachments
Has featureContacts & Lists
Has featureImport Mobile Numbers
Has featureList Building & Subscribe Forms
Has featureMail Merge SMS & Templates
Has featureSMS Marketing Campaigns
Has featureText to speech
Has featureVoice broadcast

TextMagic Screenshots

TextMagic Competitors

Tatango, Twilio SMS, Textlocal

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Pay only for outbound text messages. Inbound SMS is free.

TextMagic Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

TextMagic Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac, CentOS Linux
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:United Kingdom, United States, Australia, Canada, Global
Supported Languages: English