TrustRadius Insights
The Receptionist is a visitor management software that helps businesses simplify the process of tracking visitors and contractors, …
Overview
What is The Receptionist?
The Receptionist is an i-Pad based visitor management system which handles visitor logging, badge printing, and built-in email/SMS communication capabilities.
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What is The Receptionist?
The Receptionist is an i-Pad based visitor management system which handles visitor logging, badge printing, and built-in email/SMS communication capabilities.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Kirk Hammet is at the receptionist. I decide not to show him my demo.
YouTube
The Receptionist Demo
YouTube
Broadsoft Receptionist Console Demo by IPitimi
YouTube
Product Details
- About
- Tech Details
What is The Receptionist?
The Receptionist is an i-Pad based visitor management system which handles visitor logging, badge printing, and built-in email/SMS communication capabilities.
The Receptionist Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
The Receptionist is a visitor management software that helps businesses simplify the process of tracking visitors and contractors, allowing them to maintain agreements and logs on the cloud. Users can easily screen visitors for Covid-19 symptoms and receive daily reports of their visits via email. With customizable questions and touchless check-in features, The Receptionist has provided some users with a streamlined and efficient check-in process.
The software has helped businesses comply with HIPAA requirements and maintain client safety by ensuring a secure way to greet visitors and direct them to sign in on the iPad. It eliminates the need to hire an in-person receptionist, which saves time and money for users while providing enhanced security and safety functions. The Receptionist replaces legacy paper sign-in sheets, streamlining guest sign-in, improving visibility of visitors on site, and facilitating contactless check-in during the pandemic. Overall, this product has been well worth the investment for many users who have experienced less distraction for HR employees, contact tracing capabilities, reduced exposure to the public, a proper visitor system with logs of user visits, and cost-effectiveness.
Intuitive User Interface: Many users found the user interface of The Receptionist to be highly intuitive and easy to navigate. They appreciated that this made it simple for both staff and visitors to check-in, reducing the need for assistance from front office staff.
Automation Features: Several reviewers noted that they benefited greatly from the automation features of The Receptionist, which streamlined visitor management and reduced the need for staff to be present in the lobby at all times. Additionally, users appreciated how the app automatically announces the arrival of guests to their contact person, making it easy to keep track of who is coming and going.
Accountability Features: Reviewers praised The Receptionist's accountability features, including requiring all visitors to sign in and sending an email with information immediately upon check-in. Users also appreciated being able to add documents such as safety requirements during sign-in process which added a level of professionalism to their business.
Limited customization options: Several users have mentioned that they wished for more flexibility and options to customize The Receptionist software. Some reviewers stated that the number of templates is limited, while others found it difficult to add more than six buttons or print badges with more customization.
Connectivity issues with printer: A few users reported having trouble connecting their devices to the printer, specifically through Bluetooth. This issue caused frustration among some reviewers who desired color printing and struggled when trying to set up connectivity between the tablet and printer.
Pricing structure: Many users expressed disappointment in the pricing structure of The Receptionist software. While some felt that the product provided a good value, others noted that prices increased significantly after 25 staff or found it too expensive for their low volume of visitors.