Name: The Receptionist
Rating: 9.5 (2 reviews)
Author: The Receptionist

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Development

Career Center

Education

Association Management

Barcode

Business Intelligence (BI)

Business Process Management (BPM)

Calibration Management

Collaboration

Corporate Performance Management (CPM)

Interactive Voice Response (IVR)

Project Portfolio Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

International Payroll

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

File Sync and Share

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Modular Storage Area Network (SAN)

Network Access Control (NAC)

Network Performance Monitoring

Remote Desktop

Routers

SSL Certificate

Telecom Expense Management (TEM)

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Success

Digital Signage

Email Marketing

Employee Advocacy

Graphics

Marketing Automation

Presentation

Search Marketing Intelligence

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Awards Management

Car Rental

Emergency Notification

Legal Research

PCB Design

Real Estate Property Management

Vertical-Specific

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### Visitor Registration
Users consistently praise The Receptionist's visitor registration capabilities for its ease of use and efficiency in tracking visitors. The system's ability to provide instant notifications to hosts and generate visitor logs has been highlighted as a valuable feature. While some users have suggested minor improvements, overall, the visitor registration function of The Receptionist is seen as a reliable and effective solution for managing guests and ensuring security within facilities.

### Guest Management
Users consistently praise The Receptionist for its streamlined guest management capabilities, particularly in facilitating the check-in process for clients and visitors. The system's ability to print badges efficiently and track individuals entering the premises has garnered positive feedback. While some users express minor concerns about badge printing options, overall, The Receptionist is commended for its user-friendly interface and effectiveness in managing guest interactions.

### Employee Access Control
Users consistently highlight The Receptionist's employee access control as a key strength, praising its ease of use and efficiency in tracking employee check-ins. The system's ability to notify staff promptly of visitor arrivals has significantly improved operational efficiency, reducing the need for manual check-ins and streamlining the overall visitor management process. Additionally, users appreciate the contactless check-in feature, which not only enhances convenience but also helps maintain a smooth flow of traffic during peak times. The Receptionist's employee access control functionality has garnered positive feedback for its user-friendly interface and effective communication between staff and visitors.

### Health and Safety Compliance
Users consistently highlight The Receptionist's robust health and safety compliance features, particularly its efficient COVID-19 screening questionnaire and contact tracing capabilities. The platform's ability to streamline daily health checks and maintain detailed records of employee and visitor movements during the pandemic has garnered positive feedback from users. The Receptionist's contribution to ensuring a safe and compliant work environment amidst the challenges posed by COVID-19 is widely acknowledged by reviewers.

### Contactless Check-In Solutions
Users consistently highlight the convenience and efficiency of The Receptionist's contactless check-in solutions. The ability to streamline visitor sign-ins without the need for a physical receptionist has been well-received. Many users appreciate the ease of use and the quick notification process that enhances security measures. However, some users have expressed minor concerns, such as the need for better power management options for the iPad and improvements in the badge printer notification system. Despite these minor drawbacks, the overall sentiment towards The Receptionist's contactless check-in solutions remains positive, with users acknowledging its effectiveness in enhancing visitor management processes.

### Security and Monitoring
The user sentiment regarding The Receptionist's security and monitoring capabilities is predominantly positive. Users appreciate the enhanced security measures, such as tracking visits and immediate evacuation reports in case of emergencies. The system's ability to notify contacts and distribute safety policies efficiently adds to its appeal. Additionally, the feature that distinguishes visitors from staff and aids in creating evacuation lists is well-received. Some users express a desire for more customization options, such as selecting specific individuals for alerts, but overall, the security and monitoring functionalities are commended for their effectiveness and ease of use.

### Visitor Tracking and Reporting
Users consistently praise The Receptionist for its efficient visitor tracking and reporting capabilities. The system's ability to track visitors, monitor office traffic, and provide detailed reports has garnered positive feedback from users. Many appreciate the ease of use and the real-time data insights that help streamline visitor management processes. The Receptionist's visitor tracking and reporting features have proven to be valuable assets for enhancing security and operational efficiency within various organizations.

### Notifications and Alerts
User feedback on The Receptionist's notifications and alerts feature is generally positive, with many users highlighting the convenience and efficiency it brings to their operations. The system's ability to send notifications via text, email, and even Slack has been particularly praised for streamlining communication and ensuring timely responses to visitor arrivals. Some users have suggested minor improvements, such as more customization options for alert recipients, but overall, the notifications and alerts functionality of The Receptionist is seen as a valuable asset in enhancing visitor management processes.

### Data Collection and Management
Users consistently highlight The Receptionist's data collection and management features as reliable and user-friendly. They appreciate the ease of implementing the software and the ability to customize questions for visitors. While some minor issues like device resets and beta features exist, overall, users find the data collection process efficient and effective. The software's capability to track visitors and obtain essential data during these times is particularly valued by users.

### Customization and Integration
Users consistently highlight The Receptionist's customization and integration capabilities as key strengths of the software. They appreciate the ease of customizing the check-in process for visitors and the ability to tailor workflows to suit their specific business needs. The software's adaptability to different corporate traffic scenarios and the availability of numerous configuration options are also well-received by users. While some users mention limitations in complete customization, overall, the general sentiment leans towards positive experiences with the customization and integration features of The Receptionist.

### Technology and Device Setup
Users generally praise The Receptionist's technology and device setup features, highlighting its ease of use and helpful functionality. The setup process is described as quick and straightforward, with the ability to preconfigure the device via the web portal being a particularly appreciated feature. However, some users encountered minor challenges, such as connectivity issues with peripherals like printers. Despite these minor setbacks, the overall consensus leans towards positive feedback regarding the technology and device setup aspects of The Receptionist.

### Compliance and Legal Documentation
Users generally appreciate The Receptionist's ability to handle agreements and signed agreements efficiently. The system's feature of allowing visitors and contractors to sign NDA's and safety agreements on the cloud has been well-received. While some users wish for more programming options for agreements, others find the current setup easy to administer, especially with the Yes/No button workaround. The ability to email signed agreements and receive new visitor notification emails has streamlined the process for many users. Additionally, the system's capability to provide detailed visitor information and downloadable signed agreements has simplified visitor auditing. The Receptionist's compliance and legal documentation functionalities seem to be a strong point for most users, enhancing their overall experience with the software.

### Customer and Client Experience
Users consistently highlight The Receptionist's customer service as a standout feature, praising the prompt and helpful support provided by the team. The ease of setup and the responsiveness of the customer service team are frequently mentioned as positive aspects of the platform. Reviewers appreciate the quick resolution of any technical issues and the patience and thoroughness of the customer service representatives. The Receptionist's customer and client experience capabilities seem to be a strong point, with users expressing satisfaction with the level of support and assistance received.

### Facility Management
Users generally praise The Receptionist's facility management capabilities, highlighting the ease of tracking visitors on-site and the ability to know who is in the building at any given time. The system's user-friendly interface and efficient visitor tracking features have been commended for enhancing overall facility management processes. Additionally, users appreciate the system's ability to provide real-time visibility of non-employees on-site, contributing to improved security and streamlined operations within the facility.

### Communication Tools
User feedback on The Receptionist's communication tools is generally positive, with many users appreciating the instant notifications and two-way communication capabilities. Some users have expressed a desire for more customization options, such as the ability to set automated check-out features and integrate with other platforms like Box.com. Despite these minor suggestions for improvement, the overall consensus is that The Receptionist's communication tools effectively streamline communication processes and enhance visitor interactions.

The Receptionist is a visitor management software that helps businesses simplify the process of tracking visitors and contractors, allowing them to maintain agreements and logs on the cloud. Users can easily screen visitors for Covid-19 symptoms and receive daily reports of their visits via email. With customizable questions and touchless check-in features, The Receptionist has provided some users with a streamlined and efficient check-in process.

The software has helped businesses comply with HIPAA requirements and maintain client safety by ensuring a secure way to greet visitors and direct them to sign in on the iPad. It eliminates the need to hire an in-person receptionist, which saves time and money for users while providing enhanced security and safety functions. The Receptionist replaces legacy paper sign-in sheets, streamlining guest sign-in, improving visibility of visitors on site, and facilitating contactless check-in during the pandemic. Overall, this product has been well worth the investment for many users who have experienced less distraction for HR employees, contact tracing capabilities, reduced exposure to the public, a proper visitor system with logs of user visits, and cost-effectiveness.

Intuitive User Interface: Many users found the user interface of The Receptionist to be highly intuitive and easy to navigate. They appreciated that this made it simple for both staff and visitors to check-in, reducing the need for assistance from front office staff.

Automation Features: Several reviewers noted that they benefited greatly from the automation features of The Receptionist, which streamlined visitor management and reduced the need for staff to be present in the lobby at all times. Additionally, users appreciated how the app automatically announces the arrival of guests to their contact person, making it easy to keep track of who is coming and going.

Accountability Features: Reviewers praised The Receptionist's accountability features, including requiring all visitors to sign in and sending an email with information immediately upon check-in. Users also appreciated being able to add documents such as safety requirements during sign-in process which added a level of professionalism to their business.

Limited customization options: Several users have mentioned that they wished for more flexibility and options to customize The Receptionist software. Some reviewers stated that the number of templates is limited, while others found it difficult to add more than six buttons or print badges with more customization.

Connectivity issues with printer: A few users reported having trouble connecting their devices to the printer, specifically through Bluetooth. This issue caused frustration among some reviewers who desired color printing and struggled when trying to set up connectivity between the tablet and printer.

Pricing structure: Many users expressed disappointment in the pricing structure of The Receptionist software. While some felt that the product provided a good value, others noted that prices increased significantly after 25 staff or found it too expensive for their low volume of visitors.

Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).

Starter

Basic

Professional

Ultimate

Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.

Robin

The Receptionist

Visitor management software tracks everyone entering a building or office whether customers, delivery workers, job applicants, consultants, etc. These systems replace sign-in pen and paper tools and have the advantage that all data is stored in a database for easy retrieval if necessary.

Visitor Management

Broadsoft Receptionist Console Demo by IPitimi

The Receptionist Demo

Kirk Hammet is at the receptionist. I decide not to show him my demo.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

The Receptionist

Overview

What is The Receptionist?