Tellenium MoT - A Stellar Symphony of Success
We use Tellenium Management of Things to compile and consolidate our monthly invoicing to simplify our bill processing, audit our carrier …
Overview
What is Tellennium - Management of Things (MoT)?
Tellennium is an expense management, lifecycle management, and wireless mobile management company.
Recent Reviews
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Tellennium - Management of Things (MoT)?
Tellennium is an expense management, lifecycle management, and wireless mobile management company.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
3 people also want pricing
Alternatives Pricing
What is Genuity - GoGenuity.com?
For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends. Genuity builds tools to help businesses and IT…
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Tellennium - Management of Things (MoT)?
| Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and technology expenses. The Tellenium SaaS solution – powered by their MoT technology platform – is designed to help modern-day enterprises manage their communications network services, assets and expenses. The solution helps TEM teams gain full visibility and control over their network operations and spend. The technology drives automation workflows and facilitates the identification of billing errors and network optimization opportunities, both which drive expense management savings for the enterprise. The Tellennium technology platform can support all spend categories and is fully backed by U.S. based support teams. The technology is also configurable to support the custom needs of each organization and reporting dashboards are also custom-tailored to support unique customer requirements. The MoT technology platform supports all traditional TEM needs and aims to expand capabilities for the 21st Century into the Management of Things (MoT). |
Tellennium - Management of Things (MoT) Video
Why clients chose us as their Enterprise Expense Management service.
Tellennium - Management of Things (MoT) Competitors
Tellennium - Management of Things (MoT) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Tellennium is an expense management, lifecycle management, and wireless mobile management company.
Tangoe One, One Source, and RadiusPoint TEM are common alternatives for Tellennium - Management of Things (MoT).
The most common users of Tellennium - Management of Things (MoT) are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Comprehensive Data Management: Several users have praised Tellennium for its comprehensive data management capabilities. They state that the platform provides them with a clear understanding of their telecom spend and enables them to make realistic projections and budgetary estimates.
Efficient Invoice Organization: Reviewers appreciate Tellennium's ability to organize large amounts of data created by multiple invoices from different carriers. This feature saves them significant time and effort by making the data easily accessible and searchable.
Billing Dispute Management: Many users find it beneficial that Tellennium manages billing disputes on their behalf. This relieves them of this responsibility, allowing them to focus on technology issues while ensuring timely resolution of any discrepancies.
Limited customization options: Some users have expressed frustration with the inability to customize reports in Tellennium MoT, which can be seen as a limitation for those who require specific report customization options.
Turnover of entry-level support staff: Several reviewers have noted that turnover of the entry-level support staff is an industry-wide issue, which can sometimes affect the level of support provided to users. This has been mentioned as a concern by some users.
Overwhelming range of features and services: A number of users have found the wide range of features and services offered by Tellennium MoT to be overwhelming. This may impact the ease of use, especially for new users who need time to familiarize themselves with all the available functionalities.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
September 22, 2023
Tellenium MoT - A Stellar Symphony of Success
We use Tellenium Management of Things to compile and consolidate our monthly invoicing to simplify our bill processing, audit our carrier usage to minimize extraneous and unnecessary services and manage billing disputes and circuit failure issues. Before engaging with Tellenium MoT, we often had carrier services shut down due to a lack of payment since we did not have any dedicated resources to stay on top of the hundreds of monthly carrier bills we get. We were not efficient at shutting down unused services, nor following up with carriers' open circuit issues.
- Manage invoice processing
- Providing a dashboard with a drill-down ability to access detailed invoice and cost information for any and all of our carriers.
- Following up on Billing disputes and saving us tens to hundreds of thousands of dollars annually
- Holding weekly review meetings to review any and all open carrier issues and concerns
- It is a pleasure working with our Tellenium MoT account team. They are extremely responsive and helpful. I find no deficiencies in their functionality.
- Saving us money by detecting unused services
- Organizing our monthly invoices
- Providing the online portal with dashboard of costs and inventory
- Following up on circuit technical and billing issues for us
- Tellenium MoT saves us $$$ annually.
- Tellenium MoT handles functions that we just don't have internal resources to handle.
- Tellenium MoT provides the organization of our circuit inventory and costs.
We did look at several competitors of Tellenium MoT 5 - 6 years ago when first considering carrier issues assistance. Tellenium's pricing and breadth of services were the best of all considered. We have been engaged with Tellenium Management of Things for over 5 years and we are extremely happy with their service. Our account team is a pleasure to work with.
My organization currently uses Tellennium to pay all telecom-related invoices. Previously, all invoices were paid through Oracle and the telecom group did not review charges for services. Now that Tellennium handles that piece, we have easy access to invoices and the related information. In addition, the Management of Things portal has provided the organization with a comprehensive inventory of telecom services per location, which was badly needed. Additionally, we can now compare actual provide more in-depth analysis on invoices and billing.
The representatives I work with with are top-notch as well. Any requests or changes made on our end are completed very quickly and efficiently. We were assigned an analyst to find and present billing recommendations that saved us thousands in the first year. The rare mistake is owned and corrected immediately by their team. Tellennium offers great customer service and everyone I've worked with thus far is very responsive and helpful.
The representatives I work with with are top-notch as well. Any requests or changes made on our end are completed very quickly and efficiently. We were assigned an analyst to find and present billing recommendations that saved us thousands in the first year. The rare mistake is owned and corrected immediately by their team. Tellennium offers great customer service and everyone I've worked with thus far is very responsive and helpful.
- Tweaking the portal to fit organizational needs
- Fantastic customer service
- Providing recommendations for organizational savings
- Employee turnaround on our dedicated team could be improved
- The ticketing system has some bugs
- Responsive customer support
- Searchable portal
- Recommendations for savings
- Even with Tellennium getting a percentage of savings on recommendations, we have had huge savings the first year.
I have worked in Tangoe minimally and Tellennium's portal is much more user-friendly. You can do a lot more with Tangoe, but you must be trained to do so. MoT is very easy to use and anyone can use it with minimal training.
I have also worked in an organization that provided TEM services. Unfortunately, it was all provided through Excel spreadsheets, which are prone to error and extremely outdated.
I have also worked in an organization that provided TEM services. Unfortunately, it was all provided through Excel spreadsheets, which are prone to error and extremely outdated.