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TheraNest by Therapy Brands

TheraNest by Therapy Brands
Formerly TheraNest


What is TheraNest by Therapy Brands?

TheraNest Professional is a mental health and therapy notes software from Therapy Brands, that is designed to help psychologists, psychotherapists, social workers and others in mental health manage and grow their practices and organizations. From health records, to notes, to…

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Recent Reviews

TrustRadius Insights

Well-implemented tracking sessions: Many users have praised the product for its well-implemented and efficient tracking sessions feature, …
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TheraNest (up to 30 active clients)


per month

TheraNest (up to 40 active clients)


per month

TheraNest (up to 50 active clients)


per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39 per month
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Product Demos

TheraNest Demo

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Product Details

What is TheraNest by Therapy Brands?

TheraNest Professional is practice management and therapy notes software for therapists, counselors, and psychologists. It features:

Therapy Notes
Enables users to create therapy notes - Progress Notes, Initial Assessments, and Treatment Plans. Sign, approve, and co-sign notes. Fully integrated with Wiley Practice Planners .

TheraNest Billing
A billing solution that streamlines claims and payments process to help get paid faster.

Managed Billing for Mental Health

The TheraNest e-Prescribe system provides medication history data access, legend drug and controlled substance e-prescribing (EPCS), and patient medication adherence support.​

Therapy Appointment Scheduling
TheraNest's Scheduling Software helps Mental Health Professionals of both large and small practices organize appointments. Try it for free.

Client Portal
Client Portal is the gateway to serving clients. Client records are automatically synced in TheraNest. Every TheraNest account includes one Client Portal account.

Telehealth tool with no downloading required. No login or password needed. Clients can quickly join sessions with their unique session link.

TheraNest by Therapy Brands Competitors

TheraNest by Therapy Brands Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

TheraNest Professional is a mental health and therapy notes software from Therapy Brands, that is designed to help psychologists, psychotherapists, social workers and others in mental health manage and grow their practices and organizations. From health records, to notes, to payment processing, TheraNest aims to make managing clients and business simple, with reporting that enables the user know how a practice is doing including referral reports, retention rates, and billing reports.

TheraNest by Therapy Brands starts at $39.

Kareo EHR and are common alternatives for TheraNest by Therapy Brands.

The most common users of TheraNest by Therapy Brands are from Small Businesses (1-50 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Well-implemented tracking sessions: Many users have praised the product for its well-implemented and efficient tracking sessions feature, which allows for easy monitoring of progress. This feature has been described as intuitive and user-friendly, making it a valuable tool for staying on track with goals. Some reviewers also mentioned that the tracking sessions feature helps them stay motivated and accountable.

Excellent telehealth features: Reviewers have consistently mentioned that the telehealth features provided by the product are excellent, enabling seamless communication and remote healthcare services. Users appreciate the convenience and accessibility of being able to connect with healthcare professionals from the comfort of their own homes. The telehealth features have been especially helpful during times when in-person visits may not be possible or convenient.

Convenient scheduling functionality: The scheduling functionality of the product has been widely appreciated by users, who find it convenient and reliable for setting up appointments. With an easy-to-use interface and timely notifications, scheduling appointments has become hassle-free for many customers. Users also appreciate that they can easily reschedule or cancel appointments if needed.

Frequent Glitches in System: Several users have reported frequent glitches in the system, impacting the functionality of the Client Portal Report Features. These issues have caused frustration and hindered the smooth operation of tasks. Lack of Customer Service Phone Line: Users have expressed frustration over the absence of a customer service phone line, making it difficult to seek assistance or clarification promptly. This limitation has resulted in delays and challenges in resolving issues effectively. Difficulty Associating Notes with Appointments: Some users have found it challenging to determine the association between notes and appointments due to limited visibility. This lack of clarity has led to confusion and inefficiency in managing schedules and client information.

Users commonly recommend the following three things about TheraNest based on their experiences:

  1. Take advantage of the free trial: Reviewers suggest trying out TheraNest and making use of their free trial offer. This allows potential users to explore the features and functionality firsthand before committing to a subscription.

  2. Easy to learn and use: Users find TheraNest to be user-friendly and easy to navigate. They appreciate its intuitive design, which makes it simple for them to quickly learn how to utilize the platform effectively.

  3. Consider scalability for smaller practices: TheraNest is often recommended for smaller practices due to its suitability for their needs. However, it is advisable to consult with TheraNest regarding scalability as your practice grows over time, ensuring that it continues to meet your requirements in the long run.

Overall, these recommendations highlight the benefits of trying out TheraNest with its free trial, its ease of use, and its suitability for smaller practices while keeping scalability in mind.

Attribute Ratings


(1-3 of 3)
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November 02, 2021

TheraNest is THER-rific!

Score 10 out of 10
Vetted Review
Verified User
Electronic medical record for client therapy session notes (SOAP notes), assessment reports, and Individualized Family Service Plan (IFSPs). We also use it to schedule and manage appointments, track cancellations, and code each appointment for billing. Our entire organization, Radiant Kids Therapy, utilizes TheraNest - from treating clinicians to clerical staff. Clinicians also use the TheraNest app to complete therapy documentation during home visits.
  • Make it easier to see if a note is linked to an appointment
  • More options for making employee availability blocks
  • Synced appointments still show up after client is archived
TheraNest is appropriate for clinical practice and seems well-suited for providing speech-language and other allied health services. Without firsthand experience billing, it is difficult to provide input regarding the ease of billing with this software. I have yet to see how TheraNest would work for clients with multiple insurance types. I trialed the TheraNest video conferencing near the beginning of 2020 (start of global pandemic), but the feature had glitches and I have since discontinued use of this feature.
  • Appointment scheduling
  • Ability to add client therapy notes
  • Ability to store documents securely
  • Allows me to save time on client notes using "copy from last session" feature
  • TheraNest's app allows me to access notes anywhere
  • Sync to Google Calendar feature keeps me organized with scheduling
Score 9 out of 10
Vetted Review
Verified User
TheraNest is the PMS that our entire company uses. Counselors and administrative staff professionals utilize the software to track sessions, billing, and clinical data. Given that is it cloud-based, TheraNest allows us the opportunity to stay connected to our clients and staff at all times (even when the wifi is down, we can use another data source.)
  • Tracking Sessions
  • Telehealth Features
  • Scheduling
  • Client Portal
  • Report Features
  • Glitches in System Often Occur
TheraNest seems well suited for a provider just getting started who is interested in an all-in-one software to assist with client tracking, scheduling, and billing. However, it may not be well suited for a large provider group with multiple departments that are in need of many features such as accounting reports and itemized billing.
  • Session Tracking
  • Scheduling
  • Telehealth Features
  • Billing Features
  • Text Reminders
  • Saved us money!
  • Saved us time!
  • Helped us stay organized!
TheraHelper was outdated software that was difficult to use and hard to understand. We have cut down almost 3X the amount of work it took to use TheraHelper. TheraHelper did have a better report option for accounting purposes and that is something we are hopeful TheraNest grows toward. TheraHelper also was just beginning to offer a cloud-based option that was very different from the original software they offered, but still too difficult to navigate.
Therapist Administrative Staff Accountants Directors
We have an administrator and 3 assistants to the administrator. Attention to detail and willingness to learn are the only skills needed. TheraNest is set up to be easy to use.
  • Scheduling
  • TeleHealth
  • Billing
  • Client Tracking
  • Employee Evaluations
  • Marketing
  • Better serving our clients.
  • Better serving our staffing needs.
  • Growing our company.
TheraNest support team is great but has grown since we bought it 4 years ago. 4 years ago you could call a number and someone would assist immediately and your issue would be resolved within moments. Now when you call to support you speak to someone who tells you they will create a ticket and get back in touch, which takes 2-3 days for a resolve. We understand that this is because TheraNest is growing and cannot staff at such a large scale so quickly without needing to better structure the support process. However, it is something that has been hard to transition over to for our company.
We are not aware if TheraNest has a premium support option to buy into. From our understanding, all companies receive the same care and support which is something we appreciate. However, if there ever was a premium option offered for TheraNest our company would be interested in buying into it.
We have reported bugs to TheraNest before, when clicking certain buttons you are taken to a page you aren't looking for or when scheduling sessions they sometimes won't save. Most recently, the biggest issue we've had is that progress notes (clinical notes) won't save when clicking save and then the provider loses progress. TheraNest has helped every time and we are always pleased with the results!
TheraNest has provided us with exceptional support MANY times. In fact, we feel rather lucky that our biggest complaint is that we have to wait a couple more days than we used to (years ago) for a resolve. We have had many occasions where the support staff has gone out of their way to follow up with us after an issue is handled to ensure we are pleased with the way it was handled and the way it was resolved!
Score 10 out of 10
Vetted Review
Verified User
We have two Mental Health programs that use TheraNest to bill their therapy clients. This solved our issue during COVID of not being able to collect payments in person. We now can have the client log in to their own portal and pay their invoices with ease.
  • Adding new features
  • Bank deposits are timely and consistent
  • There is no way to call and speak with a customer service representative
TheraNest is great for keeping a calendar of past and upcoming appointments. You can have client profiles, make invoices, send invoices to the client's email, and collect payment all on the site.
  • Credit Card Payments
  • Reports
  • Being able to email the invoices that the client can pay online at home helped up collect outstanding payments
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