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TherapyNotes

TherapyNotes

Overview

What is TherapyNotes?

TherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.

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Recent Reviews

TrustRadius Insights

Therapy Notes has become an invaluable tool for therapists, solving a variety of challenges commonly faced in private practices. With its …
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Pricing

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Solo

$49.00

Cloud
per month

Group

$59.00

Cloud
per month

Enterprise

$59.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

TherapyNotes Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Therapy Notes has become an invaluable tool for therapists, solving a variety of challenges commonly faced in private practices. With its user-friendly interface and robust features, users have found it easier to record patient interactions and review previous sessions, resulting in improved organization skills and a more convenient place to store client information. In addition, Therapy Notes has proven to be highly effective in streamlining the process of submitting insurance claims, reducing wait times from weeks to a more timely manner and improving efficiency in billing management.

Users appreciate the software's ability to write notes for clients more quickly compared to other programs and the convenience of scheduling clients and marking meetings. It has also significantly reduced missed appointments and made completing notes less stressful. Furthermore, Therapy Notes offers a one-stop solution for various needs including note-taking, scheduling, and payment management, providing a seamless experience for therapists. The software ensures that documentation is HIPAA compliant and provides a secure place to store mental health records, while also offering easy-to-use templates for writing clinical notes after sessions. Moreover, users find it helpful in tracking and storing mental health records, making paperwork more manageable, and improving their overall private practice experience.

Users have made several recommendations for TherapyNotes:

  • Users recommend TherapyNotes for its easy startup and robust support. They find it user-friendly and appreciate the assistance provided in getting started.

  • The intuitive and visually appealing interface of TherapyNotes is highly praised by users. They find it easier to navigate compared to other platforms. However, some users mention that Simple Practice offers more customization options and better patient communication features.

  • TherapyNotes is recommended specifically for psychological assessment. Users find it efficient and effective for conducting assessments.

In summary, users recommend trying TherapyNotes for its easy startup, robust support, intuitive interface, and capabilities in psychological assessment.

Attribute Ratings

Reviews

(1-1 of 1)
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Dr Monique Quiros, DBH | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TherapyNotes is used across Key Rose, LLC. It helps streamline payment authorization, billing/invoicing methods, scheduling, consumer on-line portal, and electronic health record. It is easy to use and learn. There are tutorials available as well as a TherapyNotes blog that introduces features that may or may not be beneficial to my organization.
  • Scheduling is streamlined and accessible by the user or the consumer. Consumers can request, cancel, or reschedule their own appointments and TherapyNotes notifies them via email or preferred contact method if their appointment request was granted or denied.
  • Billing is streamlined in that Key Rose LLC does not have to insert any special paper (e.g. CMS 1500) and I can select the option for printing the CMS-1500 form out on the PDF.
  • TherapyNotes offers an easy to follow on-line portal for clients in the EHR that have been granted access to it. The portal will send out email notifications of pending documents or documents that need to be reviewed. Clients can update their demographic information, scheduling/availability, and payment information without every having to call the office.
  • The EHR component with patient information (e.g. demographic, payment, etc.) is great. It asks all the right questions in English and provides the option to upload PDF documents into the Library, which then can be shared through the TherapyPortal (client portal) with clients.
  • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
  • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
  • Billing
  • Online portal
  • Merchant Services
  • I have experienced a positive return on investment with TherapyNotes and Key Rose's overall business objectives as it has taken the stress of the billing off of me. I am able to customize the coverage I am in-network with that may be non-traditional and add specific parameters to them that other EHR software did not allow. This has allowed me to focus far less on billing and reconciliations and more on direct client services and marketing efforts.
TherapyNotes is a bit less intuitive than some of these other EHRs I have utilized but it is also easier to use for me as the provider and user-friendly for English speaking clients. It is also more cost-effective to use TherapyNotes with everything including merchant services and the fees associated with that.
Google Workspace (formerly G Suite)
1
As a sole provider in my private practice, I represent all functions of the business from marketing, advertising, billing, consumer service, and direct care. TherapyNotes has streamlined the billing and consumer services so that I can focus on marketing, advertising, and direct care.
1
I am my own support; however, TherapyNotes support team (when you email or call them) is outstanding and prompt. They rock!
  • User-friendly online portal for clients receiving services
  • Merchant services streamlined
  • HIPAA compliance
  • I am able to customize the insurances I am considered in-network for regardless of how non-traditional they are. I can input their payment information, co-pay, limits to sessions, etc.
  • As my practice expands, I can add locations and users.
I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR.
Yes
TherapyNotes replaced Simple Practice for me. I was initially exposed to TherapyNotes in 2015 during graduate school and loved it. As I obtained employment for other agencies I noticed Simple Practice was used so I initially tried that when moving into my own private practice; however, I quickly decided that the scheduling feature was not was I was looking for. I explored multiple other EHRs and found the ease of scheduling I needed with the Google sync features that I were used to using and that is what sold me on TherapyNotes.
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Product features- I was delighted to see that I could sink my TherapyNotes schedule with my Google Calendar and not take too many extra steps to have this be a successful feature.

Price- Most affordable for a start-up private practice and more reasonable merchant service fees associated with online payment methods.

Product Usability- Definitely user-friendly for the provider and the consumer, alike.

If I decided to do it all over again, I might change my evaluation and selection process my thoroughly vetting an EHR to ensure they have bilingual capabilities that are user-friendly for consumers.
  • Implemented in-house
No
Change management was minimal
TherapyNotes is completely online so there was absolutely no difficulty implementing into my practice.
It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes.
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