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Users of AdvanceFlow have found the software to be a valuable tool for performing large-scale audits from anywhere, eliminating the need …
Overview
What is Thomson Reuters AdvanceFlow?
Thomson Reuters presents AdvanceFlow as an audit management application that gives users the power to work and collaborate on even the most complex jobs anytime, anywhere.
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What is Thomson Reuters AdvanceFlow?
Thomson Reuters presents AdvanceFlow as an audit management application that gives users the power to work and collaborate on even the most complex jobs anytime, anywhere.
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Product Details
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- Tech Details
What is Thomson Reuters AdvanceFlow?
Thomson Reuters AdvanceFlow Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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Users of AdvanceFlow have found the software to be a valuable tool for performing large-scale audits from anywhere, eliminating the need to be tied to their office. The cloud-based convenience ensures that users always have access to the necessary tools, even for complex audits. By simplifying and automating most audit processes, AdvanceFlow allows users to focus on other important tasks, increasing productivity and saving time. Additionally, the centralized dashboard provides a convenient location for accessing client information, streamlining the process compared to navigating through network folders.
One notable benefit of using AdvanceFlow is the cost savings it provides businesses. With no need for expensive caseware, users can achieve their daily work and stay organized within the software, reducing overall expenses. Furthermore, AdvanceFlow offers up-to-date data that syncs in real time from all users, ensuring audits are performed with the most current information available.
While some users have experienced issues with data recovery and work loss in Excel integration, they have found that AdvanceFlow can sometimes assist in recovery purposes. However, it is worth noting that not all users have realized substantial benefits from using AdvanceFlow and have expressed frustration with the lack of support provided by the system, which has been detrimental to their business operations.
Convenient Cloud-Based Solution: Many users have praised Thomson Reuters AdvanceFlow for being a convenient cloud-based solution that allows them to access all engagement files and practice aid from anywhere, at any time. The cloud-based nature of the software eliminates the need to download or install anything, making it easy and hassle-free to use.
User-Friendly Interface: Reviewers have consistently mentioned that Thomson Reuters AdvanceFlow has a user-friendly interface that is easy to navigate and operate. Users appreciate how intuitive the software is, which saves them time and makes their work more efficient.
Integration with GoFileRoom Platform: Several users have expressed their satisfaction with the integration between Thomson Reuters AdvanceFlow and the GoFileRoom platform. This integration streamlines the audit process by providing an integrated file management system, allowing users to collaborate seamlessly with others regardless of their location.
Slow and Unreliable Customer Service: Some users have expressed frustration with the slow response times and lack of reliability when it comes to customer service for Thomson Reuters AdvanceFlow. They have reported long wait times on hold, difficulty in reaching a representative, and delays in getting their issues resolved.
Software Issues and Glitches: Several users have encountered various software issues and glitches while using AdvanceFlow. These include problems with Checkpoint engagement workpapers automatically duplicating in client binders without reason, difficulties in permanently deleting or restoring workpapers and folders, as well as workpapers getting linked inexplicably. These issues have caused inconvenience and inefficiency in their workflow.
Complex Setup Process: Users have mentioned difficulties during the onboarding setup process, specifically with the data conversion utility from Caseware to AdvanceFlow. They have experienced dependency issues, errors related to directory names with periods, as well as the need to rename folders and files to match the program's requirements. Additionally, some users found that the program only worked properly with an admin user rather than a standard user. This complex setup process has resulted in wasted time and frustration for these users.