HighQ Reviews

9 Ratings
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Score 8.2 out of 100

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Anonymous | TrustRadius Reviewer
October 07, 2019

A good solution, even if it's not flashy

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use HighQ Collaborate to create custom extranet sites for sharing documents with clients. We use this software to address three main problems:
  • Long-term document sharing with select users of the client’s organization. For one-off transfers of large files, we use a different solution.
  • Sharing documents in a way which satisfies our requirements for the security of the client’s file.
  • Creating a custom experience for clients. For example, we are able to put the client’s logo on their extranet page.
  • Clean interface.
  • Designed to comply with the rigorous security and confidentiality requirements for client documents that are required by large corporate law firms.
  • Relatively easy to use.
  • The ability to replace documents with updated versions.
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.

For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.
Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Anonymous | TrustRadius Reviewer
May 23, 2019

HighQ Collaborate is a High Quality Product

Score 10 out of 10
Vetted Review
Verified User
Review Source
HighQ Collaborate is being used by our firm to create and manage the firm's 500+ Extranet sites. It is used firm wide and allows for collaboration with external entities in several different ways. Primary among these is the sharing of documents, but also checklists, calendars and workflows are often created and used, along with document signing.
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
  • The iSheet functionality could be integrated a bit better with the document sharing function.
  • Less expensive integration with on-prem databases. The API is quite expensive.
  • Less expensive storage
Well suited for Extranets where:
Sites where lots of documents will be shared
Where workflows need to be defined and tracked
Sites where complex permissions are required
Sites that need to be accessible by anyone with Internet access
Sites that require several different functionalities, such as wikis, calendars, task assignment, etc.

Not well suited:
Where integration with existing on-prem databases is required.
Sites with complex or extensive workflows.
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Feature Scorecard Summary

Task Management (1)
Scheduling (1)
Workflow Automation (1)
Mobile Access (2)
Search (2)
Visual planning tools (1)
Chat (1)
Notifications (2)
Discussions (1)
Surveys (1)
Internal knowledgebase (1)
Versioning (1)
Video files (1)
Audio files (1)
Document collaboration (2)
Access control (2)
Advanced security features (2)

About HighQ

HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.

HighQ Technical Details

Operating Systems: Unspecified
Mobile Application:No