HighQ

HighQ

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Score 7.6 out of 100
Thomson Reuters HighQ

Overview

What is HighQ?

HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive...
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Recent Reviews

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Pricing

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What is HighQ?

HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with…

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  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is HighQ?

Thomson Reuters HighQ is presented as a simple, flexible and expandable solution designed for legal professionals to increase productivity, helping law firms win business, execute it well and keep clients coming back with more work. From document management to workflow automation, HighQ is built to present the tools needed to strengthen and streamline the way the user works.

HighQ Competitors

HighQ Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.

iManage Work, Dropbox Business, and Forte are common alternatives for HighQ.

The most common users of HighQ are from Mid-sized Companies (51-1,000 employees) and the Law Practice industry.
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Comparisons

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Reviews and Ratings

 (9)

Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
We use HighQ Collaborate to create custom extranet sites for sharing documents with clients. We use this software to address three main problems:
  • Long-term document sharing with select users of the client’s organization. For one-off transfers of large files, we use a different solution.
  • Sharing documents in a way which satisfies our requirements for the security of the client’s file.
  • Creating a custom experience for clients. For example, we are able to put the client’s logo on their extranet page.
  • Clean interface.
  • Designed to comply with the rigorous security and confidentiality requirements for client documents that are required by large corporate law firms.
  • Relatively easy to use.
  • The ability to replace documents with updated versions.
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.

For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.
Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Score 10 out of 10
Vetted Review
Verified User
HighQ Collaborate is being used by our firm to create and manage the firm's 500+ Extranet sites. It is used firm wide and allows for collaboration with external entities in several different ways. Primary among these is the sharing of documents, but also checklists, calendars and workflows are often created and used, along with document signing.
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
  • The iSheet functionality could be integrated a bit better with the document sharing function.
  • Less expensive integration with on-prem databases. The API is quite expensive.
  • Less expensive storage
Well suited for Extranets where:
Sites where lots of documents will be shared
Where workflows need to be defined and tracked
Sites where complex permissions are required
Sites that need to be accessible by anyone with Internet access
Sites that require several different functionalities, such as wikis, calendars, task assignment, etc.

Not well suited:
Where integration with existing on-prem databases is required.
Sites with complex or extensive workflows.
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