HighQ
HighQ
Thomson Reuters HighQ
Overview
What is HighQ?
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive...
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- No setup fee
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- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
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- Tech Details
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What is HighQ?
Thomson Reuters HighQ is presented as a simple, flexible and expandable solution designed for legal professionals to increase productivity, helping law firms win business, execute it well and keep clients coming back with more work. From document management to workflow automation, HighQ is built to present the tools needed to strengthen and streamline the way the user works.
HighQ Competitors
HighQ Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews and Ratings
(9)
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October 07, 2019
A good solution, even if it's not flashy
We use HighQ Collaborate to create custom extranet sites for sharing documents with clients. We use this software to address three main problems:
- Long-term document sharing with select users of the client’s organization. For one-off transfers of large files, we use a different solution.
- Sharing documents in a way which satisfies our requirements for the security of the client’s file.
- Creating a custom experience for clients. For example, we are able to put the client’s logo on their extranet page.
- Clean interface.
- Designed to comply with the rigorous security and confidentiality requirements for client documents that are required by large corporate law firms.
- Relatively easy to use.
- The ability to replace documents with updated versions.
- It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
28.571428571428573%
2.9
11.25%
1.1
47.5%
4.8
- Positive ROI for both us and the clients from reducing the number of one-off requests for access to documents.
- Negative ROI because it is not software that has taken off in our organization.
There are a large number of file sharing solutions out there. We do not use services like Dropbox and Box because they do not meet our document security requirements. Some clients use Sharepoint to host documents and share them with external organizations. I find the interface clunky and overall harder to use.
For one-off requests, we use have a "Secure File Transfer" service (it seems to be a whitebox solution that we slap our logo on, so I'm not sure which software it actually is). That works well for one-off requests but does not have many of the key features that HighQ Collaborate does for long term document sharing.
For one-off requests, we use have a "Secure File Transfer" service (it seems to be a whitebox solution that we slap our logo on, so I'm not sure which software it actually is). That works well for one-off requests but does not have many of the key features that HighQ Collaborate does for long term document sharing.
May 23, 2019
HighQ Collaborate is a High Quality Product
HighQ Collaborate is being used by our firm to create and manage the firm's 500+ Extranet sites. It is used firm wide and allows for collaboration with external entities in several different ways. Primary among these is the sharing of documents, but also checklists, calendars and workflows are often created and used, along with document signing.
- Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
- Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
- Reliability. The product is cloud-based and rarely, if ever, unavailable.
- The iSheet functionality could be integrated a bit better with the document sharing function.
- Less expensive integration with on-prem databases. The API is quite expensive.
- Less expensive storage
62.857142857142854%
6.3
86%
8.6
80%
8.0
- Permits fairly simple administration by a single person for hundreds of Extranets
- One shop stopping for reliable, secure document sharing and signing with external parties
- Simple enough to use that internal and external users do not need training to take advantage of the product.
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.