TrustRadius Insights
Thought Industries has been a valuable tool for users in various industries, solving a range of problems and meeting their specific needs. …
Overview
What is Thought Industries?
The Thought Industries platform enables enterprise organizations to create, manage, distribute, monetize, and analyze their end-to-end customer education and external training initiatives. The solution addresses the unique needs of customer education, and aims to make it easy to handle complex learning operations at…
Recent Reviews
Pricing
N/A
Unavailable
What is Thought Industries?
The Thought Industries platform enables enterprise organizations to create, manage, distribute, monetize, and analyze their end-to-end customer education and external training initiatives. The solution addresses the unique needs of customer education, and aims to make it easy to handle complex…
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://info.thoughtindustries.com/pric…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is iSpring Learn?
iSpring Learn is an LMS for automating corporate training and improving employee performance.The system aims to enable users without technical skills to launch eLearning in one day without training. To start training with the platform, administrators upload learning content, assign courses, and…
What is TalentLMS?
TalentLMS is an LMS that supports training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. TalentLMS is presented as fully customizable and easy to manage, so that teams embrace training while feeling right at home. It aims to make it easy to…
Product Demos
Ti Cloud Connect (Overview & Demo)
YouTube
Helium: Building Without Limits (Demo)
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Thought Industries?
The Thought Industries platform enables enterprise organizations to create,
manage, distribute, monetize, and analyze their end-to-end customer education and external training initiatives. The solution addresses the
unique needs of customer education, and aims to make it easy to handle complex learning
operations at scale to empower growth.
Its administrative capabilities include native tools and thirdparty integrations, businesses boost learner engagement, operationalize processes, and execute an impactful, outcome-driven customer education program to continually drive new revenue. The platform removes the burdensome need for multiple solutions – surpassing the capabilities of a traditional LMS – to execute a single initiative, freeing up resources. The tools are designed to help organizations improve their efficiency which helps businesses consolidate their technology, optimize operations, and grow their online learning capabilities. The vendor states the solution encourages users to leverage nontraditional learning methods that engage customers and ignite behavioral change that leads to longer lasting relationships.
Its administrative capabilities include native tools and thirdparty integrations, businesses boost learner engagement, operationalize processes, and execute an impactful, outcome-driven customer education program to continually drive new revenue. The platform removes the burdensome need for multiple solutions – surpassing the capabilities of a traditional LMS – to execute a single initiative, freeing up resources. The tools are designed to help organizations improve their efficiency which helps businesses consolidate their technology, optimize operations, and grow their online learning capabilities. The vendor states the solution encourages users to leverage nontraditional learning methods that engage customers and ignite behavioral change that leads to longer lasting relationships.
Thought Industries Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Social learning
Additional Features
- Supported: White-Labeled Site Builder
- Supported: Built-In Course & Content Authoring
- Supported: Client, Partner & Group Management
- Supported: Integrated eCommerce & Licensing
- Supported: 360-Degree Insights
- Supported: Learner Management
- Supported: Certifications, awards, badges, and leaderboards
- Supported: Webinar Tools: including WebEx, Zoom, GoToMeeting, GoToTraining, and Adobe Connect.
- Supported: Middleware Tools: integrations with Zapier and Segment
- Supported: Translation Tools
- Supported: BI Connector: connect to your organizations business intelligence tool
- Supported: Salesforce, Stripe, Zendesk, Gainsight PX
- Supported: Google Looker reporting technology
Thought Industries Screenshots
Thought Industries Video
Thought Industries Integrations
- Stripe Payments
- Zoom
- GoTo Meeting
- GoTo Training
- Gainsight PX
- WebEx
- and Adobe Connect
- Salesforce
- Zendesk
Thought Industries Competitors
Thought Industries Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | Global |
Thought Industries Downloadables
Comparisons
Compare with
Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Thought Industries has been a valuable tool for users in various industries, solving a range of problems and meeting their specific needs. Users have found success in using the platform to deliver online courses, both with preloaded content and live sessions, addressing the limitations of other solutions. The software has helped standardize the learning experience for agencies and organizations, resulting in longer customer retention and increased product usage. Additionally, customers have praised the Academy feature of Thought Industries, which has relieved stress for support teams.
Thought Industries has also facilitated digital transformation for organizations in education and L&D fields, offering diverse content modalities and personalized learning plans. It has allowed users to seamlessly transition from in-person to online classes, resulting in highly praised courses with improved completion rates. The platform's ability to centralize training content and offer on-demand learning options has increased customer engagement and visibility.
The software has proven beneficial for onboarding clients and new staff, making the process more seamless and freeing up time for other tasks. It enables the provision of customized learning materials in one place while ensuring learner privacy. Moreover, Thought Industries has played a crucial role in expanding business opportunities by reaching clients who cannot travel and providing scalable training programs at an attractive price point. Overall, users have had positive experiences with Thought Industries, appreciating its functionality, user-friendly interface, and responsive customer support team.
Easy-to-use School Configuration and Course Authoring: Users appreciate the partnership with Thought Industries and find the overall school configuration and course authoring to be easy to use. Several reviewers have mentioned that they were able to quickly set up their learning platforms and create courses without any difficulties.
Highly Personalized Learner's Experience: The platform allows for customization of the learner's experience, making it highly personalized. Many users have praised this feature, stating that it helps them deliver tailored content to their learners, resulting in a more engaging and effective learning experience.
Impressive Presentation and User Ease: Users find the presentation, look, and user ease of the platform to be impressive. Numerous reviewers have commended the modern and user-friendly interface, emphasizing that it enhances the overall user experience and makes navigation intuitive.
Confusing and Not Intuitive User Interface: Many users have found the user interface of Thought Industries to be confusing and not intuitive, making it difficult to navigate and perform tasks efficiently. The platform's complexity has led some reviewers to suggest that there is room for improvement in simplifying processes and improving content flow and user management.
Challenging Reporting Tools: Users have expressed difficulties with the reporting tools in Thought Industries, finding them robust but not easy to learn and use. Reviewers find it challenging to extract the specific data they are looking for, which has impacted their ability to analyze and make informed decisions based on the information provided by the platform.
Slow Customer Support and Lack of Communication: Some users have experienced slow customer support at times, leading to frustration. In addition, certain representatives seemed unsure how to provide assistance, resulting in less than satisfactory resolutions. There have also been instances where users had to escalate requests to executive contacts due to a lack of accountability regarding development requests. Users feel that communication on the timeline or completion of requested features is often lacking, leaving them uncertain about progress updates.
Users recommend the following actions when using Thought Industries: Consult with TI experts and plan ahead. Users suggest working with Thought Industries (TI) consultants for assistance in training development and having a clear goal and plan in mind before using the platform. They advise against launching too early and recommend thoroughly testing all functionalities before adding content. Get a demo and reach out to companies. Users recommend getting a demo of Thought Industries before making a decision. They also suggest reaching out to companies that use it to see if it aligns with your needs. Pay attention to onboarding and requirements. Users advise paying attention to the onboarding process when setting up Thought Industries and having a clear list of requirements. They also mention considering web design knowledge and additional expenses for advanced interactive elements. These recommendations highlight the importance of seeking expert assistance, planning ahead, and thoroughly testing the platform's functionalities. Users also emphasize the value of exploring demos, reaching out to current users, and paying attention to onboarding and requirements during setup.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
November 02, 2022
Best LMS for monetized content
We have two main use cases with Thought Industries. First, is internal training for our employees. Second, is to provide continuing education for medical coders and billers. Thought Industries provides a single platform for us to do both, and customize each to their respective audiences. We also hope to eventually also build an additional site to provide on-demand training to our end-users.
- Onboarding
- Creating multiple individual, customizable, branded learning sites
- Ease of creating courses natively in the platform
- Lacks the ability to make courses required
- Cannot pull a report for a course(s) to show who has not started the course
- Cannot reset gamification or run specific gamification campaigns
- Although SCORM compliant, SCORM courses often break or do not show as complete on the learner side even when the module is marked as complete on the back end
72.5%
7.3
N/A
N/A
- Increased employee training
- Absorb LMS, TalentLMS and Docebo Learning Suite
Thought industries allowed us to create multiple customized portals in the price point we needed.
November 01, 2022
Thought Industries is a Great Partner in Scaling for Growth
We use Thought Industries as our primary customer learning platform. We deliver a variety of training modalities through Thought Industries including - Live webinar-style training for each product we sell (vILT) - On-demand courses for products and best practices in sales, recruiting, marketing, and operations - Certifications for products - Learning pathways for self-service implementation and training. Our business challenge when we purchased Thought Industries was to scale our learning programs to our growing customer base. Now, we use it as a way to distinguish the modalities and, based on the customer's package, determine eligibility for different styles of training.
- Excellent and modern UI with ability to use .css to customize experience
- Reporting including a BI connector tool
- Integrations with Salesforce (managed package), Zoom, and a robust API
- In-app authoring tool
- Continued education for customer education professionals
- More integrations with data warehouses and data lakes (out of the box)
65%
6.5
N/A
N/A
- University users are more likely to renew (10-15%) than non university user.
- University users are more likely to upsell (5-10%) than non university user.
- University users have higher usage of our platform (15-20%) than non university user.
- Certified users have higher usage of our platform (40%+) than non university user.
We selected Thought Industries over these three competitors, even though Thought Industries was more expensive. Their partnership in scaling was better and their integrations were stronger.
March 31, 2022
A Lot of Great Things, but a Lot of Room to Grow
We are a B2C Education provider (for-profit education products) that we sell to individuals looking to learn how to trade. We require not only a robust Learning Management Platform but also an eCommerce component to purchase additional courses. We selected Thought Industries because they solved both issues without any additional add-ons or third-party services. Our use case was simple (moving from Moodle)
- We need to implement with our CRM - either a direct connection or API.
- The ability for users to purchase courses (or subscribe to courses) directly through the LMS.
- Data to drive engagement, access, and eCommerce which is tracked and managed by the LMS.
- Hosted on their servers with promised uptime of 99%.
- We need to implement with our CRM - either a direct connection or API.
- The ability for users to purchase courses (or subscribe to courses) directly through the LMS.
- Data to drive engagement, access, and eCommerce which is tracked and managed by the LMS.
- Hosted on their servers with promised uptime of 99%.
- Built in eCommerce pages and purchasing options.
- Data to drive real-time decision making.
- Customization options.
- Team to work with our needs and custom scope.
- The subscription experience is really cumbersome and confusing for users. If I subscribe to a product - I shouldn't have to enroll AFTER I subscribe.
- Webinar integration is iffy and connections aren't consistent.
- Live Training and Hybrid Trading Courses were built backward from the perspective of adding other eLearning elements.
- Cost can be pretty expensive and there are a lot of add-ons that do come at an additional cost.
- Mobile Experience (phones) lacks because of how the platforms is in widgets.
71.25%
7.1
N/A
N/A
- Multiple Months with $20,000 in eCommerce Sales.
- Site Up Time and Engagement has remained steady for all 4 years.
- Course authoring is faster and more efficient.
- Blackboard Learn, Canvas, Cornerstone OnDemand, Moodle, Coassemble, Vector LMS (formerly Convergence LMS), Docebo Learning Suite, Trakstar Learn (formerly Mindflash) and Tovuti LMS
Thought Industries provided an experience that was a quality match for both traditional learners and Learning Management Systems and where the learning world was going (at the time of purchase). What it could do for both Education and Sales combined is the key factor that drew us there. Other platforms were too new to the market and other platforms felt dated and couldn't check enough boxes to be the final choice.
We use Thought Industries to sell courses to our customers. It is primarily being used by the IT and Marketing departments. We now can create and sell courses based on our quarterly and annual content. This enables us to give customers interactive media and it also gives us a way of creating more revenue by subscription than just single product sales.
- Ecommerce: The eCommerce options on Thought Industries are far better than any other LMS. You can sell subscriptions, one-time products, and even physical products.
- Note-taking: The ability for users to take notes and journal is a key feature as a lot of our customers are teachers and they are learning the Bible and may want to go back and integrate their notes in other lessons.
- The ability to handle video and audio is exceptional, especially how the video files can be stored in Wistia.
- The panorama feature is helpful as we have many products that we white label and now, we can create courses for those customers as well.
- The SCORM functionality needs improvement. In my opinion, it's clunky and not mobile-friendly.
- The layout needs more flexibility. Our business has unique customers and a wide range of customers so being able to change it according to their needs would be helpful.
- There is no image library. You have to upload each image every single time.
- Updating changes can be slow.
- It needs a drag-and-drop functionality.
81.25%
8.1
N/A
N/A
- Our customers love the new look of our courses on Thought Industries.
- In our usage experience, we were late in getting our courses launched due to some design functionality issues.
- We are steadily growing with customers signing up for courses every day.
Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.