Thought Industries

Easy-to-use School Configuration and Course Authoring: Users appreciate the partnership with Thought Industries and find the overall school configuration and course authoring to be easy to use. Several reviewers have mentioned that they were able to quickly set up their learning platforms and create courses without any difficulties.

Highly Personalized Learner's Experience: The platform allows for customization of the learner's experience, making it highly personalized. Many users have praised this feature, stating that it helps them deliver tailored content to their learners, resulting in a more engaging and effective learning experience.

Impressive Presentation and User Ease: Users find the presentation, look, and user ease of the platform to be impressive. Numerous reviewers have commended the modern and user-friendly interface, emphasizing that it enhances the overall user experience and makes navigation intuitive.

Confusing and Not Intuitive User Interface: Many users have found the user interface of Thought Industries to be confusing and not intuitive, making it difficult to navigate and perform tasks efficiently. The platform's complexity has led some reviewers to suggest that there is room for improvement in simplifying processes and improving content flow and user management.

Challenging Reporting Tools: Users have expressed difficulties with the reporting tools in Thought Industries, finding them robust but not easy to learn and use. Reviewers find it challenging to extract the specific data they are looking for, which has impacted their ability to analyze and make informed decisions based on the information provided by the platform.

Slow Customer Support and Lack of Communication: Some users have experienced slow customer support at times, leading to frustration. In addition, certain representatives seemed unsure how to provide assistance, resulting in less than satisfactory resolutions. There have also been instances where users had to escalate requests to executive contacts due to a lack of accountability regarding development requests. Users feel that communication on the timeline or completion of requested features is often lacking, leaving them uncertain about progress updates.

Users recommend the following actions when using Thought Industries: Consult with TI experts and plan ahead. Users suggest working with Thought Industries (TI) consultants for assistance in training development and having a clear goal and plan in mind before using the platform. They advise against launching too early and recommend thoroughly testing all functionalities before adding content. Get a demo and reach out to companies. Users recommend getting a demo of Thought Industries before making a decision. They also suggest reaching out to companies that use it to see if it aligns with your needs. Pay attention to onboarding and requirements. Users advise paying attention to the onboarding process when setting up Thought Industries and having a clear list of requirements. They also mention considering web design knowledge and additional expenses for advanced interactive elements. These recommendations highlight the importance of seeking expert assistance, planning ahead, and thoroughly testing the platform's functionalities. Users also emphasize the value of exploring demos, reaching out to current users, and paying attention to onboarding and requirements during setup.