Name: Thoughtful
Author: Thoughtful Automation

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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Thoughtful is an AI-powered automation-as-a-service platform offered by Thoughtful Automation Inc. that aims to streamline revenue cycle management (RCM) processes for healthcare organizations. According to the vendor, the platform caters to healthcare providers of all sizes, including small clinics, mid-sized practices, and large hospitals. It is utilized by a range of professionals and industries, including healthcare providers such as physicians, hospitals, clinics, and specialty practices, revenue cycle management (RCM) professionals, healthcare administrators, healthcare IT professionals, and finance and accounting professionals in healthcare organizations.

**Key Features**

**Eligibility Verification**: According to the vendor, Thoughtful automates the verification of insurance eligibility for patients, reducing manual data entry and ensuring accurate and up-to-date information.

**Patient Intake and Prior Authorization**: The platform streamlines the patient intake process by automating data entry and the prior authorization process for procedures and treatments, aiming to reduce administrative burden and improve efficiency.

**Coding and Notes Review**: Thoughtful automates coding of diagnoses and procedures for accurate billing and reviews clinical notes to identify coding errors or missing information, with the goal of improving coding accuracy and reducing the risk of claim denials.

**Claims Processing**: The platform automates the generation and submission of claims to insurance companies, aiming to ensure accurate and timely filing and reduce manual effort in claims processing.

**Collections and Payment Posting**: Thoughtful automates the payment posting process, aiming to reduce errors and workload by logging into payor portals and pulling remit data for accurate payment posting and reducing reconciliation errors.

**Revenue Reporting and Reconciliation**: According to the vendor, Thoughtful automates revenue reporting, providing valuable insights into financial performance and reconciling accounts across various banks and the EHR for faster course correction.

**Provider Management**: The platform automates provider credentialing and contract management processes, streamlining the onboarding process for new providers and aiming to improve efficiency and accuracy in provider management.

**Information Exchange**: Thoughtful facilitates secure and seamless data exchange among healthcare stakeholders, aiming to ensure data interoperability, transparency, and enhance collaboration and patient care coordination.

**Security and Privacy**: According to the vendor, the platform enhances data security and privacy in healthcare IT systems by automating data backup and recovery processes and ensuring compliance with regulatory requirements.

**Accounts Payable**: Thoughtful automates the accounts payable process for faster and more accurate payments, streamlining invoice processing and aiming to improve vendor relationships by ensuring timely payments.

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What is Thoughtful?