Overview
What is Threado?
Threado, developed by Threado Inc, is an AI-powered co-pilot designed to provide efficient support to customers and communities across Slack, Discord, and websites. According to the vendor, this versatile solution caters to businesses of different sizes, including small startups and large enterprises....
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Get StartedPricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Threado?
Threado, developed by Threado Inc, is an AI-powered co-pilot designed to provide efficient support to customers and communities across Slack, Discord, and websites. According to the vendor, this versatile solution caters to businesses of different sizes, including small startups and large enterprises. Threado is commonly used by support leaders, community leaders, B2B SaaS support teams, community builders, and cohort-based course providers to enhance support experiences and foster thriving communities.
Key Features
AI-powered instant support: Threado utilizes AI technology to deliver prompt support to customers and community members. It seamlessly integrates with Slack, Discord, and websites, providing quick and accurate responses without human intervention.
Customizable and fine-tuned behavior: Threado offers the flexibility to customize and fine-tune its behavior to meet specific requirements. Users can train the AI to deliver precise responses that align with their brand's tone and style.
Seamless deployment on multiple platforms: Threado can be easily installed on Slack, Discord, or embedded on websites, offering convenience and adaptability. Users can choose the platform that best suits their community and support needs, ensuring a smooth deployment process.
Comprehensive insights and performance measurement: Threado provides valuable insights into user needs and behaviors, allowing users to analyze performance metrics such as feedback and queries solved. This information can help improve the support experience.
Trainable on various knowledge sources: Threado can be trained using different knowledge sources such as community conversations, help doc URLs, documentation, or PDFs. It extracts knowledge from diverse sources, ensuring comprehensive coverage and accurate responses. Users can leverage their existing knowledge base materials to train the AI effectively.
Threado Features
- Supported: Communication Management
- Supported: Discussions/Forums
- Supported: Group Management
- Supported: Member Directory
- Supported: Membership Management
- Supported: Surveys & Feedback
- Supported: Third Party Integrations
Threado Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
