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Thryv

Thryv

Overview

What is Thryv?

Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.

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Recent Reviews

TrustRadius Insights

Users rely on Thryv as a centralized dashboard and resource for managing their client relationships and maintaining effective …
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Popular Features

View all 20 features
  • Social sharing and campaigns (8)
    9.4
    94%
  • Ability to test dynamic content (7)
    9.1
    91%
  • Dynamic content (7)
    8.9
    89%
  • Mobile optimization (8)
    8.8
    88%
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Pricing

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Unavailable

What is Thryv?

Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.thryv.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

9.2
Avg 7.6

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.1
Avg 7.2

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9
Avg 8.2

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

6.7
Avg 7.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.6
Avg 7.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.1
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Product Details

What is Thryv?

Thryv is an end-to-end client experience platform built for small businesses. The software helps users get the job, manage the job and get credit, from a single screen. Helping small business owners meet consumers' expectations, from one platform. Includes support, available anytime – unlimited 24/7, with business specialists who understand the goals and unique needs of small business owners.

Thryv automates tasks and puts customers at the center of the business, with one platform, to help users reach more customers, stay organized, get paid, and automatically generate reviews.

Thryv enables the users customers to:

  • Find a business online through ratings and reviews, social presence and accurate search results.
  • Interact, receive reminders, send texts and emails and schedule appointments.
  • Pay the business, receive receipts instantly, and choose how to pay.
  • Stay engaged with automated messages that ask them back, stay in touch and request reviews.

The vendor states Thryv’s software helps over 40,000 businesses transform how they do business and manage their customers.

Thryv Features

Email & Online Marketing Features

  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability

Additional Features

  • Supported: Payment Processing Service
  • Supported: Reputation Management
  • Supported: Online Listings
  • Supported: Google My Business Integration
  • Supported: Sentiment Analysis
  • Supported: Online Appointment Scheduling
  • Supported: Social Media Management
  • Supported: Social Engagement
  • Supported: Document Storage and Sharing
  • Supported: Analytics
  • Supported: Social Analytics
  • Supported: Customer Feedback

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments

Thryv Videos

ThryvPay
Thryv Sales & Payments
Thryv Calendar
Thryv Online Listing Management
Thryv Campaigns
Thryv Client Portal
Thryv Marketing Automation
Thryv Reputation Management
Thryv Social
Thryv Value Of Video

Watch Thryv Leads

Thryv Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Australia
Supported LanguagesEnglish, Spanish

Thryv Downloadables

Frequently Asked Questions

Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.

HubSpot Marketing Hub, Insightly, and Keap are common alternatives for Thryv.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Thryv are from Small Businesses (1-50 employees).

Thryv Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)95%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on Thryv as a centralized dashboard and resource for managing their client relationships and maintaining effective communication. With Thryv, users can easily keep track of clients, prospects, and connections, as well as store notes and maintain a history of communication. Additionally, Thryv offers CRM tools that can level the playing field for smaller businesses, allowing them to compete with larger companies in terms of client management.

Thryv is a versatile tool that goes beyond just managing client relationships. It provides various features for streamlining business operations, such as posting to social media platforms, creating invoices for clients on contract, sending out notices, accepting payments, and scheduling appointments. Furthermore, Thryv's marketing capabilities extend to branding emails and offering expertise through social media platforms and email campaigns. This allows users to effectively market their websites and businesses while also collecting important information to re-target potential and existing customers. In addition to these features, Thryv is used by sales departments to stay in contact with leads and send out estimates, helping businesses manage their online presence effectively.

Fantastic Customer Support: Users have consistently praised Thryv for its exceptional customer support. They have experienced positive interactions with the support team, indicating that Thryv is dedicated to providing helpful assistance to its users.

Streamlined Business Operations: Many reviewers appreciate how Thryv consolidates various tasks in one platform. This convenience allows users to efficiently schedule and post on social media, design and maintain websites, as well as manage proposals, invoices, and payments. Thryv's comprehensive solution streamlines different aspects of business operations.

Effective Marketing Tools: Reviewers find Thryv's marketing and branding tools highly beneficial. With features like social media posting and scheduling, along with email newsletter campaigns, Thryv offers effective tools for enhancing online presence and engaging with customers.

Limited Email Functionality: Some users have expressed frustration with the limitations of Thryv's email features. They feel that the software's emailing portion is limited in terms of text characters and email size, which hampers their ability to effectively communicate with clients. Additionally, users have found it difficult to save emails from Gmail to Thryv when clients do not email through the Thryv link, causing inconvenience and hindering workflow.

Ineffective Task Reminder System: Several users have found Thryv's task reminder system to be ineffective for their needs. They express a desire for a centralized list of tasks for the day, rather than relying on individual reminders. This limitation makes it challenging for them to stay organized and prioritize their work efficiently.

Challenges with Time Zone Scheduling: Many users encounter issues when scheduling appointments or events in different time zones using Thryv's scheduling tool. They find it cumbersome and inefficient, leading to potential confusion or missed opportunities. The lack of seamless functionality across time zones poses challenges for businesses operating internationally or working with clients in different regions.

Attribute Ratings

Reviews

(1-8 of 8)
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Lisa Newman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I have learned so much which is worth a lot of money in my mind as knowledge is power.
  • I have really worked on my customer reviews which should ultimately make me money.
  • I have not made more money as of yet but I feel with Thryv the wheels are turning and it will happen.
Dona Carlisle | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The ease for my clients to purchase packages/time is GREAT and the service charge is less than I was paying before.
  • Thryv has made it easier for my clients to share documents with me in a safe manner.
  • Overall the scheduler has saved me time and money. And it automates my calendar for easier management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Less fees to pay when taking payments from clients = more profit for my company.
  • Beautiful website = more people finding me using search engines.
  • Social media post plans = less time needed to spend organically marketing my business.
Donna-sue Carpenter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Thryv platform is suitable for me because the CRM tools are very beneficial for me to compete with larger companies.
  • Thryv platform we can communicate with our clients easily and effectively and its working is great in all over the industry.
  • We can run our complete business on a single Thryv platform very easily and also we can boosts up our business effectively.
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