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Ticket Tailor

Ticket Tailor

Overview

What is Ticket Tailor?

London-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.

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Recent Reviews

TrustRadius Insights

Ticket Tailor is a highly regarded ticketing platform that has gained popularity among users for its ease of use and affordability. Users …
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Pricing

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What is Ticket Tailor?

London-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Ticket Tailor?

Ticket Tailor Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ticket Tailor is a highly regarded ticketing platform that has gained popularity among users for its ease of use and affordability. Users have praised the platform for its agility in setting up events and selling tickets quickly, providing a smooth ordering process for customers. One standout feature is Ticket Tailor's percentage-only deal for taking payments from ticketed concert goers, which customers find fair and beneficial. Users appreciate the convenience of having one accessible site for all of their events that is easily shareable, allowing them to have a professional and trustworthy ticketing portal on their website with customizable forms.

Ticket Tailor is also widely used for selling tickets for virtual events and auctions, offering easy reporting and gathering of event information. The integration of the Tazotix QR code scanning smartphone app makes front-of-house operations at events quick and efficient. Additionally, users value the ability to have full control over their ticketing system, including the option to roll forward information from previous events into new ones, saving time and effort. Furthermore, Ticket Tailor offers lower fees compared to other ticketing services like EventBrite, resulting in higher profit margins for users. Finally, the platform has proven effective for selling tickets to festivals and concerts, with a user-friendly backend for sales management. Overall, Ticket Tailor has provided cost-effective and user-friendly solutions for various ticketing needs, saving users money while streamlining their event management processes.

Easy to Use: Users found Ticket Tailor to be very easy to use and praised its user-friendly interface. They felt that the platform was intuitive and made it effortless to set up and customize their events. Some users even mentioned that they were able to get their events up and running quickly due to the clear and straightforward platform.

Customization Options: Users appreciated the ability to customize the home page of their website with logos and banners, which they believed gave them a competitive edge over their competitors. They found the customization options provided by Ticket Tailor to be highly valuable in creating a professional and consistent brand image. Several users mentioned how they were able to easily personalize their event pages, promo codes, embedded widget codes, forms, questions, and more according to their specific needs.

Affordable Pricing: The pricing of Ticket Tailor was seen as affordable and well-priced in the industry. Users found the fees fair and appreciated the absence of any upfront costs. They also praised the flexibility in payment options per event instead of a percentage on sales. Many users mentioned that they found Ticket Tailor's pricing great, making it a cost-effective solution for their ticketing needs.

Limited Integration Options: Some users have expressed that they would like to see more integration options with other tools and services, as the current options are limited. This feedback has been mentioned by several reviewers who feel that expanding the integration capabilities would enhance the platform's functionality.

Restrictions on Ticket Refunds and Changes: Users find the options regarding partial ticket refunds, changes in ticket type, and waiting lists to be rather limited. This limitation has been highlighted by a significant number of reviewers who feel that having more flexibility in these areas would improve their experience with the platform.

Lack of Payment Processing Solution: Users feel that the payment integrations with physical payment processors are unclear and suggest that the platform could potentially offer its own payment processing solution. Several users have shared this concern, indicating a need for clearer and more streamlined payment processes within the platform.

Users commonly recommend Ticket Tailor for its affordability and ease of use. They appreciate the low fees and find it to be a cost-effective online ticketing program. Customers love the platform, and promoters can boost ticket sales with its user-friendly interface.

Many users suggest trying out Ticket Tailor, especially for small to medium events. They find it to be an easy-to-use option, particularly for those who may not be technologically savvy. The platform's reporting system is praised as great, and its customer service is exceptional.

Several users recommend using Ticket Tailor for its flexibility and reasonable price. They mention that the platform is cheaper than competitors, offers a good ROI, and has a great setup process. Additionally, they highlight the freedom it provides in terms of customization and the extra revenue from booking fees.

Overall, Ticket Tailor receives positive feedback from users who appreciate its affordability, ease of use, and excellent customer service. It is recommended for various types of events, particularly smaller ones, where it excels in providing a cost-effective solution with customizable features.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We host a number of events for our members, and we use Ticket Tailor for all ticket sales.
  • Setup of new events is super-easy
  • Very easy for members to purchase tickets
  • Refunds are seamless
  • Integrates well with Stripe
  • The landing pages don't have a lot of design flexibility
  • Would like more control over our branding throughout the ticketing process
If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform.

I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
  • Ease of Use
  • Low Fees
  • Stripe Integration
  • It allows us to generate significant ticket revenue for events
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used TicketTailor as the online ticket sales platform for our first production. We needed a solution that would allow us to provide multiple discount codes and multiple price levels: adults, seniors, students. We are a small, nonprofit theatre company so that affordability, flexibility, and ease of use are of paramount considerations.
  • Affordable.
  • Allows multiple discount codes and multiple price levels.
  • Excellent customer service.
  • WordPress plug-in that worked flawlessly.
  • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
Ticket Tailor is very well suited to nonprofit theatre since there is a discount for nonprofits. We sold tickets for 8 separate performances at different price points and with different discount codes at no extra cost. A big plus was the ability to set our own ticket service charge. Setting up the original ticket levels and discount codes for multiple dates were easy. They could be copied from one date to another. Making a change or addition was not as easy to accomplish. Each individual date had to be edited separately.
  • A box office that is easy to use.
  • The ability to cover box office costs by setting a service charge.
  • Seamless integration with our website.
Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
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