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What is Ticketleap?

Patron Technology offers and supports Ticketleap since the late 2017 acquisition. Ticketleap provides an event website with social sharing tools, and ticket processing capabilities.

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What is Ticketleap?

Patron Technology offers and supports Ticketleap since the late 2017 acquisition. Ticketleap provides an event website with social sharing tools, and ticket processing capabilities.

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  • Premium Consulting/Integration Services

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Product Details

What is Ticketleap?

Ticketleap Video

Introduction of TicketLeap for iOS

Ticketleap Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have made several recommendations for the software based on their experiences. The three most common recommendations include improving brand recognition on social media, focusing on smaller companies, and enhancing marketing efforts.

  1. Improve brand recognition on social media: Users have suggested that the software could benefit from more brand visibility on social media platforms. This would help to increase awareness of the software among potential customers and potentially attract more users.

  2. Focus on smaller companies: Many users have praised the software for its suitability for smaller companies. They appreciate its affordability, ease of use, and flexibility, making it a valuable tool for businesses with limited resources.

  3. Enhance marketing efforts: Some users recommend that the company invests more in marketing activities to promote the software's features and benefits. By reaching a wider audience through targeted marketing campaigns, the software can gain more exposure and potentially attract new customers.

Overall, these recommendations highlight areas where the software can improve its brand recognition, target smaller companies effectively, and enhance its marketing efforts to attract a larger customer base.


(1-2 of 2)
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Score 5 out of 10
Vetted Review
Verified User
We run a few community events a year, and needed a ticketing platform that would replace Eventbrite due to their increasing costs
  • Their fee structure is very competitive, particularly for tickets that are $5 or less
  • Provides some flexibility with registration questions and specific ticket types
  • Clearly a new product, several bugs and inconsistencies in the the user experience
  • Was never able to embed a YouTube video in my event page
  • Their support is not ticket oriented (e.g. Zendesk)
  • NO API support! Cannot integrate it into workflows like Zapier
  • No transaction emails after an order is placed
Ideally suited for non-profits or small organizations that want to retain as much of their ticket revenues as possible, AND reduce the impact of fees on their patrons. You would also need to be EXTRA careful when setting up, it's hard to correct mistakes after the fact. e.g. not being able to change the order tickets are displayed, I literally had to delete tickets and re-enter them as new tickets to get them in the desired order
  • Increase profitability
  • Reduced efficiencies
Since Eventbrite changed their plans and how they charge for using their platform, it would have cost us a lot more to keep using it for a small number of events each year. Ticketleap was great because their fee assessments are lower than any other platform we could find, and with the ability to pass those on to the patron...we lowered the financial impact on those buyers as well.
Tom Green | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
[...] presents 4-5 concerts a year for the general public with a focus on added workshops, etc with each artist. Our venue uses Ticketleap for all ticket sales. I get along fine with the venue's director, however, as our season ticket subscribers tend to be older, over the age of 50 on average, many of them do not like digital ticketing so we print tickets for all of them to have on paper. Ticketleap though only allows for full page printing of each ticket our physical ticket distribution to our valued subscribers is quite cumbersome. The venues old system, prior to Ticketleap, was able to print old fashioned tickets with stubs. It would be great if Ticketleap could do both well.
  • online easy to see seats available
  • clear information regarding pricing and surcharges if applicable
  • I think prtintable tickets when needed are currently not good, full page per ticket, ouch
In my opinion, for all events that require zero paper tickets
  • I think local support is great with the venue knowing how to service our organization
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