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Tidal by Redwood

Tidal by Redwood


What is Tidal by Redwood?

Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control.…

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Recent Reviews

TrustRadius Insights

Tidal Automation has proven to be a valuable tool for scheduling, automating, and managing tasks in a more efficient and streamlined …
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Tidal by Redwood Review

5 out of 10
December 13, 2023
Automation of scheduled tasks...all across the board. Database operations, Monitoring operations, Managed File Transfer, DevOps. I manage …
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Tidalize the World!!

9 out of 10
March 28, 2023
We use Tidal mainly for scheduling and running SAP and Data Warehouse jobs. It is a single pane of glass that our operators use to monitor …
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Popular Features

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  • Central monitoring (18)
  • Alerts and notifications (19)
  • Logging (19)
  • Analysis and visualization (19)

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What is Tidal by Redwood?

Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and…

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Workload Automation

Workload automation tools manage event-based scheduling and resource management across a wide variety of applications, databases and architectures

Avg 8.2
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Product Details

What is Tidal by Redwood?

Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage SLAs, improve use of IT resources and meet regulatory audit and compliance requirements. Although Tidal has a 35+ year history, the vendor describes their continual commitment to innovate, with a product development cycle that includes launching three major releases per year.

The Tidal Automation platform is designed to be implemented in days, not weeks. The user interface aims to make it quick and easy to accomplish the tasks at hand.

Boasting a small footprint, a single instance of Tidal manages thousands of processes and applications, and hundreds of thousands of jobs per day. As the user's automation needs grow, they can expand the Tidal environment to meet business and operational requirements.

The vendor collaborates with Tidal's user community to define and deliver customer-driven enhancements to their solutions. Their first-line technical support is provided by engineers; there’s no “tier 1” or escalation process customers have to go through.

Tidal by Redwood Features

Workload Automation Features

  • Supported: Multi-platform scheduling
  • Supported: Central monitoring
  • Supported: Logging
  • Supported: Alerts and notifications
  • Supported: Analysis and visualization
  • Supported: Application integration

Tidal by Redwood Competitors

Tidal by Redwood Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationApple iOS
Supported CountriesGlobal

Frequently Asked Questions

Control-M and Broadcom Automic Automation are common alternatives for Tidal by Redwood.

Reviewers rate Multi-platform scheduling highest, with a score of 8.6.

The most common users of Tidal by Redwood are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Tidal Automation has proven to be a valuable tool for scheduling, automating, and managing tasks in a more efficient and streamlined manner. Users have praised its ability to automate batch job processes across various systems and applications, ensuring proper sequencing and dependencies. By automatically scheduling multiple jobs, Tidal Automation has helped users reduce manual errors and save time. It has also simplified workload management and optimization across different platforms, including both cloud and on-premise settings.

One of the key use cases of Tidal Automation is in the conversion of applications from on-prem to Azure environments, providing a hybrid solution for organizations. This feature has been highly appreciated by customers as it allows them to seamlessly transition their applications while maintaining control over their workload management. Additionally, Tidal Automation is often used for critical business operations such as financial transactions and client orders, ensuring precise and timely processing.

Another important use case of Tidal Automation is the automation of tasks like software upgrades and system backups. By freeing up time and resources for other important duties, the software enables users to focus on more strategic activities. Moreover, it handles operational difficulties in various sectors resulting in increased productivity, decreased errors, cost savings, and better control over tasks.

The software's user-friendly interface enhances the look and feel of the product, making it easier for users to interact with their schedules. Users have also found the error handling capabilities impressive, as failure tasks are detected promptly, reducing manual efforts. With its ability to parallelly run scheduled jobs, Tidal Automation saves time while controlling the chances of errors.

Customers across different industries have found value in using Tidal Automation for automating repetitive processes and intricate workflows where effectiveness, dependability, and compliance are crucial. The software's built-in customization feature enables the configuration of requirements as per stakeholders' needs. This adaptability allows it to meet unique requirements in multiple sectors.

Overall, Tidal Automation has been highly regarded by users for its ability to enhance task management procedures, increase effectiveness, precision, and control over job scheduling, and simplify workload management in complex environments.

Highly Interactive and Effective: Users have found Tidal Automation to be highly interactive and effective in automating and scheduling tasks. Several reviewers have praised the software for its user-friendly interface, which allows them to easily automate various processes and ensure that every event is triggered at the right time.

Easily Shareable and Collaborative: Many users appreciate the collaborative features of Tidal Automation, as it enables multiple users to work simultaneously on different tasks. This makes work more effective and efficient, allowing teams to easily share workflows, schedules, and reports.

Flexible Workload Management: The flexibility offered by Tidal Automation in handling events, dependencies, and grouping options has been highly valued by users. They can customize workload management according to their specific needs by incorporating conditional logic, branching, and decision points into their workflows.

High Number of Bugs: Many users have mentioned that the software has a high number of bugs and lacks proper quality assurance, leading to issues with its overall reliability and performance. These bugs can disrupt workflows and require additional time and effort to troubleshoot and resolve.

Lack of Customization Options: Some users feel that the customization options in the software are limited, preventing them from tailoring it to their specific needs. They desire more flexibility and control over customizing various aspects of the software, such as interface design, workflow configurations, and integration options.

Need for Skilled Personnel and Frequent Training: Users have expressed the need for skilled personnel and regular training to effectively use the software. This indicates that there may be a learning curve associated with the software's complexity or lack of intuitive design. Ongoing training is desired to keep up with updates, new features, and best practices for maximizing productivity using the software.

Users of Tidal have made several recommendations based on their experiences with the software. The most common recommendations include:

  1. Tidal is praised for its ease of use and rich set of features, making it a user-friendly solution that offers a wide range of functionalities.

  2. Many users recommend Tidal for organizations seeking an enterprise-class scheduling and automation tool, highlighting its performance and reliability as crucial factors for efficient business operations.

  3. Users appreciate the availability of connectors to support other third-party software, considering it one of the best features of Tidal. This flexibility allows for seamless integration with various systems, expanding its functionality and improving overall productivity.

These recommendations emphasize positive aspects such as usability, extensive capabilities, reliability, and compatibility with other software. Users also express satisfaction with the customer support provided by Tidal. Some suggestions include introducing more cloud features and integrating with additional third-party monitoring tools. Overall, users recommend considering Tidal as a solution for enhancing scheduling, automation, and staying agile in business processes.

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December 13, 2023

Tidal by Redwood Review

Score 5 out of 10
Vetted Review
Verified User
Automation of scheduled tasks...all across the board. Database operations, Monitoring operations, Managed File Transfer, DevOps. I manage it as an enterprise-wide solution with my present position and all previous positions. We automate Linux, Windows, AIX, SFTP, MSSQL, Oracle, MySQL, MariaDB, DB2, RESTApi, Email, Informatica and Service Now assets.
  • Allows for development of complex workflows with little scripting knowledge required.
  • Built in High-Availabity and redundancy
  • Robust client interface
  • Excellent audit logging which satisfies regulatory audits
  • Granular permissioning providing varying levels of access to different groups
  • SEV1 issues are addressed as top priority and you will not be left alone in system-down situations until you are up and running.
  • Redwood is purposefully killing the Tidal product by price gauging customers on renewals. Three to Four times increase for licensing renewals.
  • Tier one support seems to have no history with the product, no knowledge of automation, and asks for unnecessary volumes of information before escalating to the REAL Tidal support team. It often takes several days before someone who actually supports Tidal sees the ticket.
  • Since the acquisition, support quality has taken a nose-dive for non-critical issues. Resolution times take weeks, months, if at all. Before Redwood acquired it, resolution times took hours or days.
  • Tidal (before Redwood's acquisition) has a long history of using the customers as Beta testers. New versions are released without having gone through adequate testing on systems of scale.
  • This vendor forces customers to update to newest release rather than fixing bugs identified in versions which never went through and adequate QA process.
Well suited: Tidal by Redwood is well-liked for automating Database / Data Warehouse operations, ETL operations, Managed File Transfers. Tidal by Redwood does a good job being a framework to link programmatic - disparate systems within the same organizations (i.e., involving Linux, Windows, database, REST API calls, moving files around via SFTP in the same workflow) In large enterprises with thousands of jobs and workflows, Tidal by Redwood user interface is very powerful and can be used to quickly find relevant objects (filtering with several sort options). Tidal by Redwood API is very useful for "automating the automation tool", a term I use to describe automating a large number of job edits, inserts, modifications. It has a clever interface that allows you prepared XML code via a web interface, negating the need to solely submit posts via script. Less appropriate: In years past, the product was often usable by management and less-technical staff. Over the course of the years it has become more complex, adding new features and capabilities. This has been a blessing and also a curse. Now I find the learning curve too steep for casual users to invest the time learning it. Promoting jobs between environments is byzantine. The legacy application for this (Transporter) is slow to load in my experience. The new application (Repository) is now on the 6th version and in my opinion feels like the UI was designed by a programmer and tested with very small environments. In my opinion, it is not intuitive, and still considered not ready for use by the majority of the user community. Job versioning is still in its infancy.
SACHIN SADLAPUR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We were mainly using this software to load the complex operation and sequencing to machineries which automatically does the work what we required without any operations skips and helps in smooth flowing of jobs without any layman hands in it and if there are any kind of error it immediately alerts with its notification and can be easily solve the issues
  • Job Scheduling
  • Software integration
  • Work load processing
  • Maintenance cost
  • Set up time and cost
  • Very skilled man power to operate
It mainly helps any organization to understand the requirement of resources required and hire them accordingly as per the job scheduled and track the work done by individuals and understand the work progress. It as its own dashboard where you can easily understand the stage where company is standing in terms of task and profits and improvise accordingly
Madhu Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The best thing I liked about the Tidal by Redwood is its user friendly Interface, which makes more attractive in terms of look and feel of the Software. Tidal by Redwood manages the workload and reduce the complexity handling the tasks across the platforms, It also helps to increase the Efficiency and Productivity of the Organization. Error handling feature is so impressive as failure tasks are detected by Tidal by Redwood. This reduced the manual efforts of the users. Tidal by Redwood parallelly runs the Scheduled jobs recurringly automating the tasks, which saves lot of time and chances of getting errors are controlled.
  • It is easy to monitor and handle multiple tasks
  • Dashboard is amazing, detailed visibility of all the Reports
  • Works great for within SAP environment
  • Product documents and resources should be Improved
  • There is Lack of training videos to gain more knowledge on the Software
  • Sometimes application runs slow, performance should be improved
I've been using Tidal by Redwood automation for few years now, It has completely transformed the way we manage our workflows and operations. Tidal by Redwood has proven to be an amazing asset to our organization, serving us the efficiency, reliability and control. Those who are not technically expertise can also setup and configure the automation tasks in Tidal by Redwood. It has a great features like drag and drop, pre-built libraries and templates which allows to customize the workflow effortlessly. Tidal by Redwood has a capacity of error handling and make sure the tasks are executed correctly.
Score 9 out of 10
Vetted Review
Verified User
We are primarily using this software to assign complex operation sequencing in order to track and get the work done without any problems faced if so faced it will also guides us how to rectify the issues and run efficiently. It has very good data storage were enormous amount of data which helps in audit purposes and main advantages is that work can be easily tracked to understand the business
  • It has great interface
  • It is very good in work scheduling complex operations
  • Has notification alerts
  • can be improved in customizations
  • Need skilled personnel's
  • Need frequent training
Definitely there are well suited in their complex operation sequencing and cannot be skipped and go forward, it mainly helps organization to decide on their head count and reduce if necessary based on requirement which software only suggests you, great in scalabilities and it is very ease to use once to understand the working of the software. It is great in tracking and represent dashboards to understand the business
Score 9 out of 10
Vetted Review
Verified User
Tidal helps in automating tasks, orchestrating workflows, guaranteeing compliance, and minimizing resource utilization, Tidal Automation handles a variety of operational difficulties. The precise advantages it offers vary on the requirements and use cases of the organization, but in general, it results in increased productivity, decreased errors, cost savings, and better control over. Due to its adaptability, Tidal Automation can meet the unique requirements in multiple sectors. Its value is enhanced by its capacity to automate repetitive processes and intricate workflows in a variety of industries where effectiveness, dependability, and compliance are crucial.
  • Tidal Automation performs a great job of maintaining track and responding to dependencies so that tasks can be initiated.
  • compared against various other automation tools Tidal Automation makes it simple to create complex tasks in an efficient manner.
  • Tidal includes error handling and recovery features that can identify, inform, and frequently fix faults automatically, minimizing downtime and the effects of failures.
  • Tidal Automation automates these processes, minimizing human error and intervention, leading to improved operational effectiveness and cost savings.
  • For new users Tidal's user interface (UI) can be complicated, especially when designing go into detail workflows. It might be easier to use for a wider range of people if the UI were made simpler and more user-friendly workflow design tools were included.
  • Real-time monitoring and alerting capabilities that are enhanced could offer faster insights into automated processes. Forecasting, flexible dashboards, and advanced alerting options can be used in this.
  • By helping admins to track and manage automation processes on the move, accessibility via mobile devices may increase flexibility and responsiveness.
  • Proactive technology, where Tidal can acquire knowledge from historical data to optimize activities and resource allocation quickly, This could potentially be made feasible by integrating machine learning and artificial intelligence technologies.
On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
Score 9 out of 10
Vetted Review
Verified User
As sales operation Analyst, in our organization we work on multiple reports in a day which requires jobs to run frequently and due to this we had to manually schedule the jobs every time which was often time consuming and led to manual errors.
Thanks, to Tidal automation and its features which allowed scheduling of multiple jobs automatically without any manual intervention which in turn lowered manual errors.
  • Event based scheduling
  • Time based scheduling
  • Pre built integrations
  • Good security features
  • UI need improvement for better usability
  • Documents on how to use needs improvement to make it more accessible to users
  • Insufficient training modules
1. Tidal Automation is a super robust application for Regular SQL tasks or other file maintenance which in-turn can help employee's to free up their time which they spend on working on repetitive tasks.
2.This has significantly reduced the time and effort required for setting up and managing workflows, ultimately increasing productivity.
3. Although we faced few problems while integrating the software with existing systems and was time consuming.
Score 9 out of 10
Vetted Review
Verified User
Tidal automation is one of the best automation tool in managing the workload of an organization. The best part is that It's directly connected to the heart of our system where we runs more than 6000 jobs on the daily basis. It helps us to save a lot of time by doing all the repetitive tasks very efficiently with no error. We run all the batch jobs where it automatically monitors all the jobs by giving insights of how many jobs are failed, running, stopped and waiting for dependencies. It is among the greatest tools available for both monitoring and scheduling tasks at various frequencies.
  • During the patching activity or down time all the schedulers can be stopped and jobs are halted.
  • Most efficient tool in doing repetitive tasks hence It saves a lot of time with minimum possibility of error.
  • Alerting mechanics is at best, It provides alerts for any falling job or if any job is taking to much time to complete or if job has been completed successfully.
  • The UI can be better, Initial setup is time consuming
  • More customization can be added so that it meet needs of the consumers
  • There is no ample training videos on this tool
Any large enterprise or organization who is looking to manage their workload efficiently with minimum possibility of error can opt for Tidal Automation tool. It helps in automating the jobs and has the ability to alter in response to shifting business requirements. It helps to save huge time by doing all the repetitive tasks on daily basis. From scheduling a job to getting email alerts everything can be configured in Tidal Automation tool. During the patching activity the schedulers can be stopped. It also help by alerting us if any system/job is down so that SLA can be saved. Overall we can comply rely on this for smooth functioning of our tasks.
Score 10 out of 10
Vetted Review
Verified User
As a Senior Analyst for Sales Operations I do handle a lot of Reporting, Visualization and Analysis which includes preparing data, uploading data on to Database, Extract data, prepare visualization and reports. Publish the reports, analyze business trends and share insights.
This involves a lot of manual tasks which needs to be repeated more often, Tidal automation has rapidly brought down the frequency of a same task being repeated multiple times.
All that we need to do is set-up configure and schedule the tasks and it does the job perfectly with minimal errors and high accuracy.
The buil-in customization feature enables us to set-up requirements as per the needs of your Stakeholders and just get the dashboard ready on your finger tips.
  • Automating repetitive task
  • Scheduling Jobs
  • Minimizing manual efforts and maximizing accuracy
  • Monitor jobs
  • Downtime needs to be reduced
  • Initial Set-up is a bit complex
  • Requires coding language to make best use of the software
  • Insufficient Training modules
Tidal automation is best suited in an organizational environment where the tasks are done manually and cannot be scheduled by time or a specific event, for example whenever new data is uploaded on to a database server the reporting and visualization tools need to be refreshed and published in order to view real-time data on services. Tidal automation can automate this by scheduling jobs based on events like whenever the new data is uploaded, the database refresh can be triggered which can in turn trigger the refresh and publish of reports and dashboards that are connected to the database.

Not an appropriate fit for small size corporates where tasks are minimal and can be manually handled.
Score 9 out of 10
Vetted Review
Verified User
Tidal Automation is the new word for workload automation, Just setup and forget!!!!<br>As a lead senior on account you have numerous tasks to do and at time it is inevitable that you do it all. Here is when tidal automation becomes your life saver. First things first, forget about preparing daily status decks for the stakeholders, you get aa inbuilt customizable dashboard, set it as per your requirements and here you go. For the rest of the lifecycle just pull up the deck and present, it's that simple. View all jobs - scheduled, completed, ready, error, etc. This save a lot of time and effort on daily basis. We run thousands of jobs on tidal on a monthly basis, minimizing the staff and maximizing the ROI. The next wow factor is I can monitor all the jobs on the go, on the mobile application.
  • Time and event based scheduling
  • Real time reporting
  • Set up controls, policies and user access
  • The GUI is currently a bit slow.
  • The initial setup is tedious task and requires a bit time for new user to get hands on, but I believe this is part of the learning curve so not a big problem though.
Tidal Automation is best suited for event driven scheduling, wherein you can set-up a job, send a email or notification on event occurrence. This helps you to work in dynamic environment. Event based scheduling gives you the flexibility to not depend on time based scheduling. You need now worry about the complex algorithms. Tidal makes it easier to setup the task and triggers such as file arrival, status of SLA's.
Score 10 out of 10
Vetted Review
Verified User
Tidal Automation's extensive library of pre-built integrations and adapters for various technologies allows for quick and easy integration with other systems. This has significantly reduced the time and effort required for setting up and managing workflows, ultimately increasing productivity. These tasks can sometimes be the most time-consuming parts of a job, making them a huge pain to do. By automating these tasks.
  • Tidal Automation automates repetitive tasks, making them faster and more efficient.
  • the software can easily scale to accommodate growing workloads and changing business requirements
  • while integrating the software with existing systems is a bit complex and time-consuming
Real-time monitoring and warnings are provided by Tidal automation software, enabling administrators to swiftly find and fix any problems. Tidal automation software assists businesses in boosting efficiency, reducing errors, and increasing production, which leads to considerable cost savings and better business results. The best tool because users can define, schedule, and execute business operations such as application jobs, batch processing, and file transfers using Tidal Automation. The tool includes a variety of automation features, including event-based scheduling, sophisticated dependency management, and exception handling.
Score 7 out of 10
Vetted Review
Tidal Automation is a tool which is used to schedule, automate and manage things in a way is easier while functioning and working on it. Some of the business problems and scope of use are: 1. Tidal is working towards hybrid solution (i.e) where most of the applications now are converting from on-prem to Azure environments. 2. GUI is an area where it can be improved, making more user-friendly and attractive by improving its functionality as it sometimes gets little busy and time-consuming. 3. Also, whenever there a bug/issue in Tidal we are reaching out to/ raising a case with TIDAL team so they help us in identify it which may sometime delay and if its production environment it leads to loss of revenue which may eventually leads to customers trust in product.
  • Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
  • Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
  • Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
  • It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.
  • It fluctuates when there are many URL's open in use which is time consuming as it delay to load while working.
  • When there are more than 1 function to perform in an object/job it is not possible as it takes 1 function at a time.
  • There are some things where we need to do it repeatedly for every n mins which can be try to resolve which sometime maybe irritating as there will other activities also going on.
  • Sometimes, when there are more than 2-3 TWA open and if we select a job and try to cancel, it selects the jobs which are also selected in another tab of TWA to cancel which is a serious threat in production environment.
Some of the scenario's where it is well suited are: 1. Manufacturing: Tidal can automate the scheduling of production objects, ensure that materials are delivered on time. 2. It is also well suited in IT environments where there is a need to monitor systems, application workflows and data backup and recovery. 3. It is good tool for managing and processing large volumes of data which cannot be done everyday by running codes/scripts manually which Tidal does it with ease when required. Some of the scenarios where it is less appropriate are: 1. Tidal is not much recommended if workflows are simple and don't require much automation to perform as manual working may suffice. 2. Tidal is used for enterprise scale manufacturing organizations with complex/hard workflows to process large volume of data and may not be cost effective for small scale organizations. 3. Tidal is best suited for repetitive processes, if workflows are more ad-hoc or on demand then it is not best fitted.
Mahesh Babu k s | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The most efficient way of handling the automated tasks in tedious jobs. One of the best featues in the automation tool is the triggers which are the functional alerting part of the application. They will help the users in getting a alert while the job is going on and when they are done. The other is the scheduler itself while it plays a major role in allocating the tasks for the automation tool.
  • The alerting system that are the triggers which will give a message that the tasks are being done
  • The scheduler which manages the flow of work with the jobs that are being carried way in the processsing part
  • The automation of tool is really reducing the tedious tasks which are done by users with less man power
  • The UI can be improved as it is the face of the application to end users
  • Knowledge on the application is limited
  • there was a lag while integrating the sofware
Tidal is well suited for the organization that is looking for automating the jobs and improve the business usage. This type of tools help build a team which can handle more tasks. It can track all the process that are running in the system hence none of the jobs are left behind . Organizing the jobs are well done as the scheduler will be held responsible for the same.
Score 10 out of 10
Vetted Review
Verified User
In order to guarantee that tasks are completed in the proper sequence and with the proper dependencies, Tidal Automation can automate the process of running batch jobs across many systems and applications.t is simpler to manage and optimise workload performance with the help of Tidal Automation, which may offer a single platform for controlling and monitoring workload across many platforms, including cloud and on-premise settings. Critical business operations, such financial transactions or client orders, can be managed by Tidal Automation, assuring their precise and timely processing. Software upgrades and system backups are only a couple of the tedious chores that Tidal Automation can automate, freeing up time and resources for other crucial duties. The scope of Tidal Automation use cases can vary based on the organisation and the particular business issues it is attempting to solve. Nonetheless, Tidal Automation may generally assist firms in enhancing the effectiveness, precision, and control over their task management procedures, resulting in cost savings, enhanced functionality, and better business outcomes.
  • This helps to streamline workload management and reduce the risk of errors.
  • Users can create workflows that incorporate conditional logic, branching, and decision points, allowing them to customize workload management to suit their specific needs.
  • This makes it easier for users to manage workload across different platforms and applications, improving overall efficiency and reducing the risk of errors.
  • Improvements could be made to simplify the user interface and make it more intuitive for new users.
  • Improvements could be made to the documentation to make it more user-friendly and accessible.
  • Improvements could be made to the customer support experience to provide more responsive and effective support to users.
Large enterprises with complicated task requirements spanning numerous systems and applications are a good fit for Tidal Automation. It is perfect for handling complicated workload procedures due to its adaptable workflows and automated scheduling features. Workloads requiring stringent compliance with laws and compliance norms are ideally suited for Tidal Automation. Its auditing and tracking features aid in ensuring that every process is legal and able to be tracked. Tidal Automation works well for workloads involving batch processing where jobs need to be scheduled and carried out in a specified sequence with dependencies. Workloads requiring the processing and management of large amounts of data across various systems and applications are ideally suited for Tidal Automation.
Score 9 out of 10
Vetted Review
Verified User
<div>Tidal is used for automating a variety of tasks within our HCM environment. <br></div><div><ul><li>Payroll processing which occurs bi-weekly.</li><li>Distribution of data to state agencies, internal and external customers, and vendors.</li><li>Intake of data from other state agencies.<br></li><li>Automating repetitive tasks such as coordinating processing between internal systems.</li></ul>Tidal is very important to the accurate and consistent processing of our payrolls, and the transfer of data in and out of our system.<br></div>
  • Management of job hierarchies
  • Scheduling jobs with dependencies
  • Logging job results
  • Better promotion of jobs and their components.
  • Better graphical depiction of jobs and their dependencies
  • Dashboard for job processing statuses.
Tidal is best suited to SAP-centric landscapes with limited dependencies on no SAP systems. Within an SAP environment it works very well but when working with other systems it can be cumbersome.
March 28, 2023

Tidalize the World!!

Score 9 out of 10
Vetted Review
Verified User
We use Tidal mainly for scheduling and running SAP and Data Warehouse jobs. It is a single pane of glass that our operators use to monitor the daily jobs. They have the runtime instructions in the acknowledgement so DW will no if they should rerun job and or if it is critical. This company has the business owners create and maintain their own jobs which is quite different than any of the other places that I have worked. They have a development/test environment and production environment and use transporter to move from one to another.
  • Sends alerts for failed jobs, has several options if there is a failure
  • Integrates well with adapters
  • Is very user friendly and easy to use
  • Has great customer support
  • One of my objectives was to find commonalities in dependencies for success or failures and that is not something that can be exported. It would be nice if that could be included.
  • The new version has a dashboard but it does no work yet.
  • I would like to be able to access Tidal support in between contracts, as that is a good time to explore and learn more about Tidal.
Tidal is the best at notifying the folks that need to be notified for success or failures and can auto rerun up to so many times if need be. The reporting functions of Tidal are not the greatest but they are getting better all the time.
March 23, 2023

Way to go!

Score 10 out of 10
Vetted Review
Verified User
Design, develop, and administrate Tidal Automation jobs for company internal applications to perform day to day automated tasks. Such as moving files across multiple platforms, calling scripts for data processing, executing ETL processes for data inputs/extracts, and etc. Our production environment executes 10k+ jobs daily.
  • Scheduled automation, hourly/daily/weekly/monthly.
  • Event driven jobs, especially file events. We have applications entirely based on file arrival.
  • Across platforms; jobs are kicked off sequentially between multiple environments, Windows and Linux systems.
  • Would like to see Linux agents work with OpenJDK14, right now it woks with OpenJDK11.
  • Improved DR solution, as of now the DR has to be cold standby.
  • Improved Java Client for version 6.5.5 work with OpenJDK.
I have been working with Tidal Automation since 2010, what it has offered fits most of our job needs.
Ken Crawford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Tidal Automation to run batch jobs for our payroll system, which is typically a few hundred jobs a night. We also use it to run IT-related jobs such as backups, system checks, maintenance, FTP transfers, etc.

Tidal Automation enables our business to have a graphical view into the schedule as well as control. If a job aborts, the schedule can pause or continue by using the events available. Our business is notified through these events so they can take action immediately for time sensitive jobs.

Job flow versatility is important to our business. Tidal Automation has many different options handling job dependencies that fulfill our needs.
  • Graphical view of what's going on in the schedule. Color coded jobs statuses, etc.
  • Lots of options for event handling.
  • Dependency flexibility.
  • Job Grouping and grouping options.
  • Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes.
  • When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last.
  • You can see the parameters column in the "job activity", but not in "Job definitions".
  • Can't search the parameters field in the filter.
  • Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable.
Tidal Automation works great for running our payroll system. The jobs can be grouped up into "folders" for organization. It's easy for non-technical personnel to follow. The dependency functions are versatile. You can have dependencies on jobs outside or inside the group that's running. That's very helpful when you have special year-end "on-demand" jobs running in parallel with the current payroll group. You can label a dependency as "ignore if not in schedule" so when it does show up in the schedule it will be waited on at that time. This makes it so nice to just add a job in when needed without having to worry if it will run at the correct point.
Score 10 out of 10
Vetted Review
Verified User
Tidal Automation has been in our environment for a while now, probably since 5.x.x version days. We have leveraged the integrations of Oracle and Lawson ERPs and have been of great help in running several jobs every day on time. It helps us to have the end users run their ERP jobs without any dependency on the core team, also ensuring the security/SOX compliances.
  • Tidal Automation is good in it's integration with Oracle ERP
  • Tidal Automation was robust enough to perform all the workloads smoothly on SAP Integrations.
  • Tidal Automation has the robust HA and DR features
  • Tidal Automation has the best and simple user interface.
  • Tidal Automation documentation is the best compared to other Workload Automation solutions in the market.
  • SaaS based offering already on the product road map, but should be fast paced.
  • Reporting for FTP jobs with granularity of pulling details of files transferred.
  • Simple integration with the ITSM tools allowing a self help to run the jobs on submission of tickets.
I have been in the industry and particularly in Workload Automation Solutions for past 8+ years, and I have personally worked on Automic, AutoSys, Control-M, Stonebranch and Tidal Automation. Out of all these solutions I would put Tidal Automation as my first preference, followed by RunMyJobs, Control-M, Stonebranch, considering all the aspects like ease of use, customer support experience, transparent pricing, continuous evolution, industry best product documentation, and last but not the least and only applies with Tidal Automation is the well dedicated and concentrated team working on one particular solution to make it the best in the industry.
Score 9 out of 10
Vetted Review
Verified User
We use Tidal Automation TA) to schedule and run the majority of our Enterprise Batch Processes. This includes our Claims, Policy, and Billing Processes. We have also automated with TA the sending of our document and checks to our printers for automated printing. We use TA to transfer files using SFTP to and from our enterprise the majority of our recurring file transfers. As our Enterprise Batch Processing is mission critical, we have implemented fault tolerance and have a backup master waiting to take over if the primary master presents an issue which allows our Enterprise Batch Processes to continue working 24 hours 7 days a week.
  • Tidal Automation, with the creation of Calendars, schedules and processes Jobs very well.
  • Tidal Automation monitors for files being present to insert a process to consume those files.
  • Tidal Automation does a very good job of monitoring and acting on dependencies for jobs to be initiated.
  • Tidal Automation graphically displays JobGroups very well showing the flow of Jobs in the JobGroup.
  • Tidal Repository (TR) is not very intuitive.
  • I wish Job Activity shoed more information about the Job as it does in the Definition area.
  • The Tidal Automation GUI needs to be cleaned up, so the sort columns actually sort.
  • I would like to be able to run a report that shows the version of the Tidal Agents installed on each server.
Tidal Automation is well suited for monitoring for files and initiating process to consume those files.
Tidal Automation does not handle the restarting of Jobs in a JobGroup when Group Variables are used.
Score 10 out of 10
Vetted Review
Verified User
We have recently migrated our data center to Azure, to save the cost on VM we are using Azure Adapter which is much beneficial to reduce the cost of VM's which is used by development team to deallocate or shutdown during weekend and take snapshot of the VM's .
It helped us to centralize monitoring of all systems and also send report of critical jobs. With tidal Automation new features we have integrated it with ServiceNow which will create incident automatically and update notes based on action taken on the job.
  • Compare to other automation tool Tidal Automation is simple and easy to create complex task to easy way
  • SAP adapter is very good for creation of SAP jobs which will run at SAP server level and to take action on jobs
  • Tidal automation have to improve on performance once scheduled jobs are more than 45K jobs
  • Dependency of file to pick either file name (if any one file is present to met with dependency ) and run the job
Azure adapter which is helped to reduce the cost and benefit to the company .
Terminator job feature which will help to automatically cancelled successor jobs .
Critical job feature which helped to track jobs complete time and send email to business people .
Region wise jobs time can be setup , which will help to track jobs based region time.
Tracy Donmoyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Used for scheduling of daily, weekly, monthly and yearly batch processing scripts on Linux and Windows servers.
  • Easy to use
  • Stable platform
  • Great support desk
  • Continually enhances product
  • Well designed and easy to under database structure
  • Comprehensive API
  • API is poorly documented
  • I would like to be able to code Python, Powershell, Linux in Tidal rather than have to call a file on the server
  • Agent updates must be applied manually or using third-party tools
  • Limited variable functionality, no string manipulation, limited numeric manipulation
Tidal is easy to use and can accomplish quite a lot with fill-in-the-blank forms. There is integration with many standard third-party tools with more always being added based on industry trends.

The API is powerful and comprehensive, but lacks good documentation.

The agent service is lightweight and scales well.

Calendar support for scheduling is unmatched.

Versioning support is kludgy and migrating between DEV, QA and Prod needs work.
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