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Time Matters

Score6 out of 10

18 Reviews and Ratings

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What is Time Matters?

Time Matters from PCLaw | Time Matters, a venture spun out from LexisNexis in collaboration with LEAP, is presented as an adaptable case and matter management software that helps foster collaboration on matters, streamline internal processes and increase profitability through attorneys having more available billing hours and increased efficiency.

Categories & Use Cases

Reviews

What users are saying about Time Matters.
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LexisNexis Time Matters - Does it really matter?

Incentivized
Riva SchwartzView profile
Office Manager at Law Offices of Alan J. Schwartz, P.C. (1-10 employees employees)

Pros

  • Calendar management for multiple users
  • Contact management for multiple users

Cons

  • Search function is cumbersome
  • Should NOT require annual maintenance contracts

Return on Investment

  • As a database, you can run a number of reports to find out which clients had certain issues, etc.

TimeMatters -- the Software Package for you if you are from the year 1995.

Incentivized
Jason ShindlerView profile
Director Of Technology in Information Technology at Aging Options (11-50 employees employees)

Pros

  • It stores data that the law firm uses.
  • It really doesn't do anything really well, so it is hard to answer this question.

Cons

  • The software crashes a lot.
  • The plugins for Office and Adobe are unstable.
  • The whole software package appears to be built for the year 1995.

Return on Investment

  • It has a positive ROI because it does the job we ask it to do. We just wish there was a newer version of the package that supported more modern things.
  • Some of the instability and slowness of the program makes the ROI decrease.

Alternatives Considered

Clio

Other Software Used

Google Analytics, Google Data Studio, Google Ads (formerly AdWords)

Time Matters: Law Firm Case Management Software

Incentivized
Verified User
Director in Information Technology (11-50 employees employees)

Pros

  • Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met.
  • Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders.
  • Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone.

Cons

  • If you have multiple locations and enable SQL replication, Lexis Nexus support will not support you. SQL replication works, but their support team will not touch your system as soon as they see SQL replication is being used.
  • Time Matters plug-ins for Outlook, Adobe Acrobat and MS Office all crash often and require reinstallation.
  • Time Matters licensing/support are costly.

Return on Investment

  • We had to spend over $100,000 to customize Time Matters to work correctly with our medical malpractice and mass tort teams because the out of the box solution didn't work for both teams. Consultant costs are then required to maintain the customizations with each version upgrade.
  • I feel that we did not get any ROI on the licensing renewal costs because support is bundled with it and the Lexis Nexus support team wouldn't support of system because we used SQL replication.
  • Migration Costs to leave Time Matters for a cloud solution were high because of the complexities of the Time Matters software.

Alternatives Considered

Filevine

Other Software Used

Captora, Filevine, Clio, QuickBooks Enterprise Solutions, Spiceworks, Hyper-V, Adobe Acrobat DC, Backblaze, AppAssure, Dell PowerConnect Switches, Dell PowerEdge R, FortiClient, Fortinet FortiGate, Cisco Aironet Access Points, Linksys Ethernet Switches, Mimecast Secure Email Gateway, Mimecast Enterprise Information Archiving, Mitel Applications Suite, LexisNexis PCLaw

Praising Time Matters

Incentivized
Verified User
Administrative Assistant in Legal (11-50 employees employees)

Pros

  • File and document management- TM allows you to organize by the client, then matter, then documents for each matter. Documents can then be found by date, name, size, user, etc.
  • Time management- Our attorneys were previously documenting all their time on paper which the legal assistants would have to go through and manually enter into the billing system. Now, the attorney keeps up with their own clock which working on the case then the legal assistant "pushes" it to the billing system and a bill is ready to be printed.
  • Organization- You can find everything at your fingertips. Want to look at matter? Go for it. Remember a certain quote from a document you did but not which case? You can search for it. It also has a calendar and email feature which will sync with your Outlook calendar and allow you to have instant access to calendar events to link to your files.

Cons

  • Billing- In version 12, TM had an actual accounting program built in that would allow you to manage everything all in one, now there is a separate program you must purchase (there is a variety that works with it).
  • Fonts- The creative side of my brain demands that things be color coded with visible fonts. There aren't any options to change font size or color in TM and I'm hoping that is fixed in 16.
  • Communication with other programs- TM is set to talk to Office and Adobe along with a few other programs, but I wish there was a way to make it more compatible with every program out office uses.

Return on Investment

  • Our billing has increased greatly. The ability to have a stopwatch and enter button right in front of their eyes has really helped our attorneys add to their billable hours.
  • Time management, meaning that I no longer have to figure out how someone else would have thought to name a document. I look for the client and matter and the document is in their file.
  • Money wise, it hurts a little. We are a small company on the legal side so really only 6 of us use the program on a regular basis. We have the service package for 8 (because we could hire someone). I believe we pay around $150 a month.

Alternatives Considered

LexisNexis Juris

Other Software Used

Microsoft Office 365, LexisNexis Juris, Adobe Acrobat DC

Time Matters matters

Incentivized
Verified User
Professional in Legal (51-200 employees employees)

Pros

  • It has a streamlined user interface.
  • It rarely crashes, which many other programs of this type do.
  • It does a great job of helping organize my caseload.

Cons

  • The program would benefit from better customer support.
  • The program would be stronger by providing for more detailed roles, which you could assign to different users.
  • The program would benefit by being easier to integrate with non-Lexis products. Sometimes this crosstalk causes issues.

Return on Investment

  • Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is.
  • Time Matters has allowed for more efficient communication between team members on a case.
  • Time Matters has ensured hot documents are tagged and accessible.

Alternatives Considered

Tikit Carpe Diem

Other Software Used

Tikit Carpe Diem