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Users have found Engageware to be the most useful platform for scheduling requirements. With Engageware, users have been able to …
Overview
What is Engageware?
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings,…
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What is Engageware?
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and…
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What is Engageware?
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses – including leading global banks, retailers, and software companies – presently use Engageware's Appointments-as-a-Service platform to deliver the personalized attention expected by today’s on-demand consumers.
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Engageware Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(16)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have found Engageware to be the most useful platform for scheduling requirements. With Engageware, users have been able to streamline their scheduling process, eliminating the need for back-and-forth emails with clients. This has allowed users to regain headspace and focus on more important tasks. Students, in particular, have benefited from the ease of making appointments through the website or email, reducing frustration and time spent on constant email exchanges. Users appreciate Engageware's automated notifications, which allow them to schedule appointments without having to talk to people or respond to emails. This not only saves time but also enhances professionalism by keeping calendars organized and ensuring that no important appointments are missed. Additionally, Engageware eliminates the need for endless back-and-forth email chains and allows users to quickly list available time slots, making scheduling more efficient.
Users commonly recommend TimeTrade as an efficient and professional resource for coordinating meetings and calls involving multiple people. It is seen as a productivity and lead qualification tool that helps users get answers faster and move on to the next lead or opportunity. TimeTrade is also praised as a complete time saver, making it a great tool for managing daily tasks and appointments.
Users highly recommend TimeTrade for scheduling online meetings with various individuals, as it simplifies the process and allows customers to choose a convenient time. It is also considered helpful for making appointments with customers, receiving positive feedback.
TimeTrade is highlighted as a user-friendly platform for scheduling 1:1 meetings, seamlessly integrating with Google Calendar. It reduces wasted phone/email tag time by enabling customers to book directly on users' calendars.
For client scheduling, TimeTrade is recommended as a useful tool that relieves users from determining the best time for clients. It is praised as a good scheduling software with outstanding support and ample tutorial materials.
TimeTrade's value lies in its integration capabilities with almost any website setup, serving as a landing page and saving time while increasing business efficiency. It is suitable for organizations of all sizes and fields.
Personal users find TimeTrade worth considering as it eliminates the need for back-and-forth emails to schedule meetings. To optimize its use, users suggest setting an end date for meetings and proactively blocking out personal calendar times.
Some users suggest improvements to TimeTrade's backend UI and integration control with Salesforce. Despite this, TimeTrade remains cost-effective compared to similar tools in the market.
To enhance results, users recommend following company best practices and continuously refining invites and messaging. TimeTrade can greatly improve salespeople's appointment generation through mass email outreach.
Overall, TimeTrade is highly recommended as an easy-to-learn and user-friendly scheduling program. Users suggest piloting it on a trial basis before committing.
While users appreciate TimeTrade's value, some suggest considering other vendors due to the high quality in this category. Nevertheless, TimeTrade is seen as a reliable and flexible product that enhances productivity.
In conclusion, TimeTrade is a valuable resource for coordinating meetings and calls, scheduling online meetings with various individuals, and making appointments with customers. It saves time, increases efficiency, and proves beneficial for both personal and business use.
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Reviews
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December 16, 2019
Low-Cost But You'll Need to Keep Your Eye On It
I have the appointment setter embedded in my website, so prospects and clients can set their own appointments automatically. It's used for my entire organization. It saves time on both sides, as we don't need to send multiple emails to set up a time to meet -- whether that's virtual or in person.
- Easy to add appointment setter to your website.
- Fairly simple process of setting up different types of appointments and lengths.
- Sometimes it just stops syncing with my calendar, and then I need to go reset it. You don't really get a notification when this happens, and then someone sets an appointment when you're not available.
- If you select a "whole day" as an appointment on your calendar, i.e., on iCal, it doesn't read as a completely blocked day. So you need to create a "meeting," from 9 am-5 pm for example.
- Saves me time by automating appointments.
- Low-cost, so little to no impact on budget.
I haven't looked at any others recently, but plan to, so not sure what the latest features are on other systems.
November 07, 2019
Great Online Appt Booking Tool but User Setup is Time Consuming
We use TimeTrade with our sales reps so they have individual online appointment-booking links known as TimeTrade URLs.
- The customers really like that they can book time with our reps when it's convenient for both parties.
- TimeTrade integrates with Outlook, so the online calendar is in sync with the reps.
- Setup is VERY cumbersome and takes quite a while. Should be less complicated and quicker.
- Sales often get done quicker and more get done after only 1 meeting than before since the times already work for both parties and the tool allows for easy re-scheduling.