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Tipalti

Score7.2 out of 10

161 Reviews and Ratings

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What is Tipalti?

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

Categories & Use Cases

Media

Intelligent invoicing workflow
Mobile approvals for invoices and payments
Brandable self-service supplier portal (including handling tax forms)
Brandable self-service portal to collect and validate payment details
Combined payment methods, currencies, and entities in a single payment file
an early payment, which can be offered to suppliers through email or the supplier portal
an early payment, that suppliers can accept and is processed that day
The PO matching screen, to identify and resolve mismatches between purchase orders, invoices, and receipts
Tipalti PO Management, for modernized purchasing operations

1 / 9

Key Features

Learn about the best (and worst!) features Tipalti has to offer, as determined by TrustRadius' reviewers.
Based on 161 ratings of Tipalti's features
View all features

Top Performing Features

  • Electronic Funds Transfer

    Funds can be transferred via EFT as opposed to paper checks.

    Category average: 8.6

  • Payment Status Tracking

    Tracks what stage payments are at in the process, from approval to receipt.

    Category average: 8.8

  • Vendor Management

    Holds information related to vendor terms and contracts.

    Category average: 8.5

Areas for Improvement

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 8.5

  • Financial Document Management

    Invoices, expense reports, and associated documents are stored within the platform for any future needs.

    Category average: 8.2

  • Tax Form Preparation

    Allows users to create and share tax forms within the platform.

    Category average: 7.6

Reviews

What users are saying about Tipalti.
View all reviews

Tipalti is a must have for any organization

Incentivized
Shereen BlalockView profile
AP Manager in Finance and Accounting at Whalar (1001-5000 employees employees)

Use Cases and Deployment Scope

I am an admin and use Tipalti daily to automate workflows, reducing the time spent on data entry and invoice approvals, thereby increasing overall efficiency. We have thousands of Payees that we pay through Tipalti.

Also fraud is reduced as Tipalti compliant process is strictly adhered to by detecting problems before they arise which is a great feature.

Pros

  • Batch Payments of Hundreds of Payees
  • Reduce risk of fraud by reviewing compliance
  • Security of private information entered only by Payee themselves

Cons

  • We currently do not have the option to pay our payees directly with the EUR currency which we hope to have resolved soon.
  • A lot of difficulties in paying Canadian payees as supposed to needs their bank information entered a certain way causing a lot of rejections and increase workload for my team
  • Would love to be able to have our agencies who manage multiple payees have one profile portal where they log in and see all of their payees at once

Return on Investment

  • We are able to increase efficiency in our department by saving time in entering invoices 1 by 1 for each payee this we are able to avoided the need to hire additional full-time employees
  • We have been able to perform our Accounting close a lot faster saving 2 days average per month.
  • We have also in the last year save average of $50k from avoiding duplicate payments.

Usability

Other Software Used

Adobe Acrobat, Slack, NetSuite ERP

Excellent Payment Platform

Abhi Bhatt
Assistant Controller in Finance and Accounting at Trusted Media Brands (201-500 employees employees)

Use Cases and Deployment Scope

Tipalti is solving the problem of being an effective platform that we use to pay our domestic and foreign video owners.

Pros

  • The system is easy to navigate and I am able to download the reports that I need.
  • I am able to effectively gather the data that we need to send to licensees and to report to the IRS for tax purposes.
  • Can effectively identify 1099s and 1042s

Cons

  • Improved turnaround times from customer support to close out open tickets that we've submitted.

Return on Investment

  • Excellent customer service
  • Executing domestic and global payments
  • Detailed reporting

Usability

Saves time and simplifies process.

Incentivized
Verified User
Vice-President in Finance and Accounting (1001-5000 employees employees)

Use Cases and Deployment Scope

Currently use Tipalti for accounts payable processing and employee expense report reimbursement. Optical character recognition and seamless integration to our ERP save valuable people hours.

Pros

  • Communication with vendors on submission. Upon successful submission of an invoice to an unmanned email address, the vendor receives confirmation of either success or an issue.
  • Communication with vendors on setup. Tipalti places the onus of setup on the vendor, which reduces the potential for keypunching errors and holds the vendor accountable.
  • Internal process flow. Tipalti does a fantastic job of routing invoices for approval.

Cons

  • Tipalti can improve by have the ability to pay in more currencies.
  • Tipalti can improve by adding more products such as account reconciliations and checklists.

Return on Investment

  • Headcount reduction.
  • Reduction in errors.
  • More consistent coding.
  • Speed and ease of pulling invoices for audit or analysis.

Usability

Alternatives Considered

FloQast

Other Software Used

FloQast, Sage Intacct

Tipalti

Incentivized
Verified User
Employee in Finance and Accounting (201-500 employees employees)

Use Cases and Deployment Scope

We use Tipalti to process all our company's invoices, and we use the AP Hub, which increases our efficiency as an accounting team. We receive invoices from multiple countries and currencies, and we can process and pay all of those invoices directly through Tipalti. It has been an excellent solution for us as we continue to grow as a company.

Pros

  • AP Automation
  • Netsuite Integration

Cons

  • Auto Reconciliation

Return on Investment

  • Optimize your AP and procurement processes
  • Track Vendor data and previous payments
  • Easily see payment history and track total spend

Usability

Alternatives Considered

BILL Spend & Expense and DivvyHQ

Other Software Used

Ramp, NetSuite ERP, Fyle

Tipalti delivered it´s promise

Incentivized
Lisa Vokes-PierreView profile
Finance Director in Finance and Accounting at Foobar (1-10 employees employees)

Use Cases and Deployment Scope

We use Tipalti in supporting our end-to-end accounts payable process. Prior to implementation, we would receive an invoice and make payments across multiple platforms, e.g. via local banking solution or by instruction via email to our bank. Approvals were obtained via email and tracked via Airtable to at least have some transparency. Scope of Tipalti now is to scan all invoices that come through our shared mailbox and suggest coding as well as approvers. Approval process is seamless and the beauty is the ability to make the payment - OR- mark the payment as paid manually when it makes more sense to pay locally.

Pros

  • Flexibility in trying to solve the business problem that may be specific to our location or type of business
  • Pretty quick support
  • Ambitions to improve the solution - there is a roadmap

Cons

  • Reporting capabilities are quite limited and certainly not configurable
  • Connections between screens could be improved - improvements to UI would be beneficial
  • Approval via SMS

Return on Investment

  • Time saved across all aspect of our operation - routing, approver and payer
  • Increased transparency and comfort that nothing has fallen through the cracks
  • Improved connection to ERP system - some aspects are not automatable (QBO with multiple entities)...but certainly has improved time taken by accountants and hence reduced cost (not quantified)

Usability

Alternatives Considered

Pleo, SAP Concur, Yokoy, Microsoft Dynamics 365 Business Central, Spendesk and BILL

Other Software Used

LiveFlow

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